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Birla Sun Life — Hospital claim not settled

I have sent all documents required regarding the settlement of hospital expenses on may but still I have not received any information about the claim.i have not received still inspite of submitting all the documents related to the claim amount.
Such a poor response from the insurance company never expected at all.
I want the company to take necessary action to settle the issue.
I never expected such a response
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sir i need birla sun life insurance ichlakaranji branch accounts department phone number asap plz do needful

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    One India Bulls Centre , Tower-1, 17th Floor, Jupiter Mill Compound, 841, Senapati Bapat Marg, Elphinstone Road, 3., Mumbai, Maharashtra, India - 400013
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