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Birla Sun Life — insurance claim not reimbursed

I have a Birla sun life policy for Health Insurance. I had applied for a claim in month of march 2018.
I got a call from Birla sun life that the claim is approved and the money will be deposited.

I have written number of mails to the customer care and have receive no revert on this. This lends a customer so helpless who pays premium to such harassment .
However, till date i never got any claim amount. This is cheating when you dont give claims amount to customers.
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Birla Sun Life customer support has been notified about the posted complaint.
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    +91 22 4356 8000
    +91 22 6691 7777
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    One India Bulls Centre , Tower-1, 17th Floor, Jupiter Mill Compound, 841, Senapati Bapat Marg, Elphinstone Road, 3., Mumbai, Maharashtra, India - 400013
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