Birla Sun Life — laps of policy no.[protected]

Date: 11.04.2015 To, The Branch Manager, Birla Sun Life Insurance. Anakapalli, Andrapradesh. Dear Sir, I the undersigned Chappa Kishore taken a policy in my name bearing no.[protected] dated 17.05.2010 from one of the advisor / agent Ms. Kumari for Rs.1, 00, 000/-. At the time of taking policy I did not get much information about the policy and its terms & conditions. As told by Ms. Kumari that it is a onetime policy & not a continuous policy so I have taken the policy as it is one time policy. Due to my personal commitments & needs I went you to your office at vishakapatannam on 30.03.2015 to surrender the policy, after reaching the office I came to know by your staff people that this policy is continuous policy for 07 year policy and minimum 03 years premium to be paid, and now they are telling that this policy has expired / lapsed and I will not be getting any amount of it. I was shocked to hear about it that I have invested Rs.1, 00, 000/- and now they are telling that it has been lapsed and I will not be getting any amount from it, but for your kind information as of now I have never received any communication (writer / verbal) from your end unless myself reached your office, if any information received I would have continued the policy. I once would like to tell you that it is purely laps of information provided by your advisor / agent Ms. Kumari to me and now also iam trying to contact her but the mobile provide in the policy is not exixting[protected] Now I kindly request you to help me in this regards and regularize the said policy. Your early response / reply in this regards is highly appreciated. Chappa Kishore [protected]