Birla Sun Life — No response on information needed of policy

My policy name is Group Asset Assure Plan and the policy no. Is 502012.
The DOB is 22121970
But when i am trying to contact the Customer Care, it is saying that the information is incorrect. Neither I am able to register online on site. I went to the nearest Birla Sunlife Outlet for the information i Need for this plan but with no effect
Kindly Look in to the Issue and resolve it as soon as possible
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