Blinkit — Refund Denied Despite Genuine Issue and Repeated Requests

Address: Blinkit (Grofers India Pvt. Ltd.) Ground Floor, Emaar Digital Greens, Tower A, Golf Course Extension Road, Sector 61, Gurugram, Haryana – 122102

Website: www.blinkit.com

I placed an order on Blinkit and received a [wrong/damaged/incomplete/expired] product. I immediately contacted customer care and explained the issue politely. I even requested them with full respect for a one-time refund, as I am a regular customer.

Despite multiple messages and efforts, the support team denied my request, citing policy issues. The executive was polite but clearly refused to escalate or offer any resolution.

I feel this is highly disappointing and unfair, especially as this was a genuine problem from their end. I'm not trying to misuse any policy — I just want a fair resolution.

Order ID: [ORD[protected]]

I request this platform to help me get the refund or compensation I deserve. Blinkit’s customer service has failed to resolve the matter properly.