Dear Sir/Madam, I am writing to bring to your attention a matter of great concern regarding the recent purchase of toys from Blinkit with the following order details:
Toyshile Cars Push & Go Playset Toy-Order ID: ORD[protected]/Dated 25-01.2024
Aeroplan Order ID: ORD[protected]//Dated 25-01.2024
These toys were purchased as birthday gifts for my 3-year-old nephew and were delivered to Hotel Country Inn Ghaziabad. Unfortunately, during the birthday celebration, it was discovered that both toys were defective, causing significant embarrassment and a loss of respect among my relatives.
My primary concern is understanding how defective products were allowed to be sold by Blinkit, especially for items meant for children. The inconvenience caused has not only affected the joy of the celebration but has also resulted in reputational damage.
I reside in Dwarka, West Delhi, [PIN Code: 110078], and the gifts were transported to Flat No-F/40 Vijay Laxmi Apartments - I.P Extension, Patparganj, East Delhi, where my nephew resides [PIN Code: 110092]. I have already contacted Blinkit and expressed my willingness to coordinate with my brother or his wife for the collection of the defective toys if their team is willing to pick them up for replacement.
Alternatively, I have requested Blinkit to consider processing a refund for the defective items, taking into account the inconvenience and loss of respect incurred. While I am aware that their policy may typically allow for replacements only, I believe the circumstances in this case warrant special consideration.
I kindly request your intervention in this matter to ensure a fair resolution. The defective toys have not only caused financial loss but also emotional distress, especially for a child's special occasion.
I have attached the necessary order details and communication with Blinkit for your reference.
Thank you for your prompt attention to this matter. I look forward to a resolution that will restore our faith in consumer rights and fair business practices.
Yours sincerely, Ambika Sharma-[protected]
Was this information helpful?
Post your Comment