Blue Star Immigration Mohali — false promises deficiency in services

Address:

Mohali, Punjab, 160062

Blue star immigration people are 420 people. I am a tour operator and do only tourist visa for last 30 years but my nephew wanted to go to canada and said for his children if student visa is done then parents can go. We approached blue star immigration and they said yes it is possible. And they said children will get student visa and parents will get work visa. Since i had knowledge about visa i made sure i clarified it but when the time came for applying they applied for tourist visa i was very furious for telling lie to me but they said no later they will convert it to student visa. And today they have not been able to get the tourist visa also,. They are working on only tuka out of 10 people even if 1 gets it they have earned from 10 people. If in the beginning they had told me that first tourist visa has to be done we would have done. I have all the receipts and proofs of my payment and would like to put a formal complain kindly guide