Blusmart — Request for Refund of BluSmart Wallet Balance

Address: Gurgaon

Dear BluSmart Support Team,

I hope this message finds you well.

I am writing to formally request a refund of the remaining balance in my BluSmart app wallet. Due to the recent suspension of your cab booking services, I am unable to utilize the funds stored in the wallet.

Here are my account details for reference:

Registered Name: Neelam Lakhani

Registered Email ID: [protected]@gmail.com

Wallet Balance: ₹1071.50

Attached Screenshot for your reference

Despite trying to reach support through the app, I have not been able to connect with any live agent. I kindly request you to process my refund to the original payment method or provide alternate instructions for claiming the amount.

I would appreciate your prompt assistance on this matter. Please confirm once the refund is initiated or let me know if any further information is required.

Thank you for your attention and support.

Thanks & Best Regards -
HR Neelam