Car Rental Complaints

Your pet policies are still not clear. When I was in Bangalore my pet a small chihuahua was allowed to travel on board by the OLA drivers and also the Uber ones. They were extremely friendly about it and also looked over the comfort of my pet. Now a days I have shifted to Dehradun. Just booked...

Hi Team,

I have submitted a Complaint about a completed booking. Except for the initial acknowledgement, I haven't received any communication for the last 48 hours.

CASE: 1085834

Issue: The Car's exterior and interior was very dirty while picking...

Hi team,

I booked a cycle 102269 stationed at my location & used it for around 15 - 20 minutes, but unable to end trip stating parking is full and end trip at some other station, which also shows the same message. I am being charged for one hour ride as well. Could you please...

Hi team, few days before i took pedl cycle and i can't able to end the trip in any stations. I have tried in many stations and end trip not happend in any stations. But i kept the cycle in one station and locked the cycle and before automatic endtrip will happen after some times but it not happend...

I have been subscribed SWIFT car and paid RS.9999/- as subscription security deposit and the transaction ID-txn#013021 dated[protected] and the time is 9;49 A.M. Now the problem is the amount paid subscribed car details are not showing in my subscriptions and I do not know how to pay the remaining...

I had booked a car if cost 2534 for 30th November 2018, after a day I had cancelled the car and as per the rules 200 rupees will be deducted and the balance amount of 2334 will be refunded but it is 14th December 2018 and the refund has yet to come through, even after sending multiple emails...

I went for dinner yesterday depending on ola to reach back home. It started raining so heavily suddenly and I was stuck in the rain for 2 hours getting drenched while I continuously kept trying to book a ride. From an auto costing 150 to mini costing 500 and prime even. Nothing was getting booked....

I am questioning whether Ola cabs in Delhi is a legitimate service. After their excellent service in Dehradun I was astounded by the poor service I received in Delhi. I needed a numer of rides over several days and half of them were cancelled by the drivers! Four in total. It seemed obvious...

Hi team zoom car, I unlocked a pedal cycle
no. 3216957 of zoom car but it didn't unlock but money was deducted from the Paytm app and even after 4 hours am I am unable to end trip the service. Zoom car has deducted a lot of money and is still deducting which totally unfair. I want my...

Dear sir,

yesterday night I was park the cycle at PEDL stand but it's not get End trip Even have tried a lot almost one hours then i left from over there because of i got late to go my house today morning i came and i tried unlock the cycle it's got unlock also then i took the...

Greetings!

I wanted to make a round trip booking from Pune to Thane, however, it got booked as one-way in error. I realized this and immediately asked my son to call the Goibibo call center for help. The advisor who attended the 1st call, asked us to make another fresh round-trip...

In august 7 th i took hire of vitara brezza by number ts07 uf 4068 from kothapet branch of hyderabad unfortunately due to some circumstances the car met with an accident i had paid all the penalties and fines insisted on me by your zoom car dealers but they asked my original driving license...

I booked a rental car for 1 day 10 hours for 510 km including fuel. When i went there to take the car there was no fuel in the car as i was expecting full tank. Then i just drived it for 1 and half km and it stopped due a technical fault. I called them again and again waited for 3 hour and they...

I boo UBER cab form Choodasandra to Yashwant pur railway station on 08 Dec 2018 at 12.00 Hrs. on Nice road toll booth I paid Rs 180.00 to toll booth as per driver direction.. After finish my ride I paid Rs 1039.00 as per bill . Bill receipt
I received after few minutes . when I check...

On 8th december, i had booked a auto from kba to cubbon road while waiting in the road itself. The entire road is visible for all traffic movement. The auto no. Is ends with 6181. (My no.[protected]). The map was showing driver reports in 4 minutes time. The driver never reported and cancelled...

On 12 dec i booked a cycle 3186951 and used for around 20-30 mins which was showing charge of rs.9. I locked the cycle and tries to end the trip but the app did not work properly. Several times i tried but still trip could not be ended. Now when i see it's already more than. 14 hrs and the trip...

This incident happened on 29.11.2018. I booked uber cab from mumbai domestic airport for my home (Thane) at around 5.30pm. After booking was done it was cancelled by the driver. I again booked a cab, this time the cab came. I loaded my luggage and was about to sit in the cab when the driver...

I took a cab from igi airport t3 to jnu on 7/11/2018. The otp was 1379. Thew ride started at 9.40 am. I was told that i would be sent the bill to my phone number. I am yet to receive any bill. I need the bill of this cab ride. My phone number is [protected]. And mail id is vismay. Basu@gmail.combr...

Dear Nodal Officer,

I travelled in Uber on 11.12.20180evening at 11pm and I have selected the payment method Paytm but the driver said trip completed but driver said that the payment not happened from Paytm so you have to do the payment of Rs:141/- so I paid when the timw of...

Hi,

I had associated with zoomar associate program. They mentioned that car has been with accident and it cannot be repaired. Till now there is no settlement from the company and the insurance company has already sent the money to the zoomcar.

There are not transparent...