Bmtc — abusive behavior by bus conductor n not refund the remaining charge

Address:

Bangalore, Karnataka

I Mr.Anand Bhatagoud resident of Vijayanagar, Bangalore from past one year. I traveled daily from vijaya nagar ro rajaji nagar and use daily public transport that is Our Proud BMTC bus, today (04/07/2014 at 7o'clock) as usual i was traveling from manavana to Maruthi mandir in bus no KA01 F3923 conductor asked me for 5Rs change, but due to the lack of change i gave 10Rs. when I reached the stop I asked for my remaining 5Rs change. But conductor said that the charge is 12Rs and he refused to pay my remaining amount. and used abusive language and thrown the ticket through the window which i was handover ed to him for my change, behaved unmannerly. So Please help me out so that in future this will not repeat with poor people who depend on public transport to save their live hood.