Bangalore Metropolitan Transport Corporation [BMTC]

[Resolved] Bmtc — bus not stopping in layout,

vitobananda

from Bangalore, Karnataka

Address:

KHALLY GOTTIGERE, 560083

Today at 7:35am BMTC Bus no 378J did not stop and driver & conductor behaved rudely for a senior personal in a singular words dictating to come to next stop in Nice road junction. This bus leaves from Depot44 via 80ft road to reach electronic city. When monthly pass available, why the bus driver or conductors take to dictator type of behaviour with a rude nature. If this the attitude BMTC will never gain profit with a negative service to manknd. Kindly advice these type do not happen again V.Nandakumar VP LBSNRWA [protected]

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Sep 15, 2019

Complaint marked as Resolved

Bus no KA57 F 1582 DRIVER misbehaved during morning first trip from Depot44 of anjanapura without any respect and not opening door to climb abusing in bad words even though Monthly pass availabke and am 59 years at 7:35 am even though Bus is fully empty starting from Depot asking to come to next stop

Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.

Verified Support

Sep 17, 2019

Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Dear Sir,

BMTC regrets the inconvenience caused. Your complaint is registered and forwarded to concerned depot authority for taking action against the said crew. This is your complaint docket number for your future reference-BMTCC10235430.

Regards,
BMTC

Oct 17, 2019

Updated by vitobananda Today 17-10-19, @ 7:35am, Morning, Lady commuters and school / college going children waiting near depot44 gate as usual for daily travel, Driver and conductor playing merigo round with buses not stopping to get into bus. Purposely they dont stop even though letter from LBSNRWA assn is given to HO, appraised depot manager many times. This is usual. Kindly put a full stop for this behaviour of staff and instruction to stop in notice form deduct wages if any complaint occurs. VP V.Nandakumar [protected].