Bmtc — Irresponsible towards passengers

This complaint is regarding to dropping the passengers in the middle of the road during heavy rainfall near Shanthi Nagar bustand. Took a ticket for shantinagar bus stand from indian express circle. When we reached double road shanthinagara before final destination, driver and conductor told us get down in the middle road and heavily raining outside at that moment, and most of the passengers doesn't have umbrella and asked them go to bustand since it is hard walk while raining and few passengers are senior citizens and doesn't have umbrella too. But Drivers argued that they can't go since they need to go to depot. But they should think about passengers too, during heavy rains they should go to bus stand. Most of the people struggled and I informed the same in ksrtc office shanthinagar, no body bothered on this suitation. Please take a good consideration of passengers suitation and we paid for the traveling. Hope action will be taken.

Bus No. KA 57 F 4977 ( shivajinagar to shantinagat )