Bmtc — KA 57 F 4236 bus driver and conductor used to behave very ought rash with customer

As i used to daily travel from BMTC from past months bus no 79G KA 57 F 4236 bus driver and condutor used to behave very ought rash with customer and doesnt even stops the bus in Bus stop ( i have been waited at Krishnanadanagar Bus Stop) and even responding at worse level requesting you to kindly take an action aganist them

this type of issue has been faced by me not single time its been more than 10times at last i decided to complain

Hope you understand the customer problem and do the further needful