Bmtc — Misbehavior by bus conductor

Address:	Bangalore, Shanthinagar
Website:	www.mybmtc.com

Dear Concern/s,
I have to say with utter grief that I had to face very rough and obnoxious behaviour of your bus conductor during my journey from Dabaspet to Kempegowda bus stand. I am frequent traveller through your bus and avail monthly pass which SL no. is OMP-0756589 and ID no. is 0031807. Toll Pass Ticket No. is 507.
On 26/01/2022, I boarded on bus 258 C, Registration No. KA-57-F-4195 at 06.00 PM at Dabaspet. I shown him my bus pass and he asked Rs.3/- for Toll Pass Ticket and I gave him Rs.10/-. The moment I gave him this note he started yelling and said very rudely either give Rs. 3/- change or get down from my bus. His such action was so weird that moment that I dumbfounded and all passengers started looking at his behaviour. I even tried from nearby shopkeepers and passengers to get the change of it but no one had change that time. However I kept him saying that If you don’t have change don’t return me even a single penny I understand your compulsion and it is not a big amount but he was not ready to hear me at all and very adamant to get me down from his bus. It was very emergency to reach at my destination so it was my compulsion to come from this bus only. Later on he allowed me to sit only when some passengers intervened in between. During this journey he kept staring at me as I have committed a heinous crime. Again he reminded and threatened me to not board on his bus from next time onward when I was getting down from Kempegowda bus stand.
Now, I would like to know that “Is the bus personal property of conductor ?” I think it is public property and every passanger who abide the rules & regulation of BMTC has right to board and bus conductor can’t deprive him from his right.
Here I have attached my Toll Pass Ticket as a proof for your kind perusal.
His such quite disgusting action and harassing the passangers is not appreciable and should not be encouraged at all.
Hence, You are requested please look into this matter so that he doesn’t make other passangers journey as a nightmare as he did with me.

Thanks & Regards,
Manish