Bangalore Metropolitan Transport Corporation [BMTC]

[Resolved] Bmtc — Misbehaviour from lady conductor

brinta

from New Delhi, Delhi

Address:

Bangalore, Karnataka

Today I boarded the bus KA-01 FA 306 from Whitefield to Domlur (335EP), at 10.45 am from Whitefield (Mayura Bakery) bus stop. I gave the lady conductor Rs.500 and she gave me back 430 . Then afterwards while issuing ticket she told i have not given her 500. Since i was very confident that, i had given the money, I told her to check properly and confirm. Then she started arguing with me and abused me in kannada. Finally she snatched the 430 which she had given me earlier and took another 70 from me for the ticket. In effect I had to pay 570 for travelling from Whitefield to Domlur. I was embarrassed and shocked to see such a behavior. I tried to make her understand, but she was adamant and did not listen to me. This is such a bad incident and such individuals should be punished for their behavior. I have the ticket with me. the ticket number is 709282.

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Complaint marked as Resolved

Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.

Verified Support

May 15, 2015

Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Dear Sir, BMTC regrets the inconveneicne caused, taking note of your complaint the said crew will be called for personal enquiry at this office 11.30 AM on[protected] in BMTC cental office 2nd floor, shanthinagar bus station, Shanthinagar B' lore-27 Pl. confirm the same to our mail ID [protected]@mybmtc.com BMTC