[Resolved]  BMTC Volvo Bus Route Hebbal To Itpl — Issued ticket to ITPL but later last destination was Big Bazar stop

Address:

Bangalore, Karnataka, 560097

Hello,

I'm regular commutator of BMTC Volvo bus between Hebbala and ITPL, today ( 27th Oct'15) I boarded ITPL bus number KA01 FA1308, around 9 to 9.15 near Kalyanagar Stop and I taken a ticket for ITPL. Later near Big Bazar, he stopped the bus and told that is last stop and he will not go to ITPL. When i asked reason he told he informed last stop was Big Bazar, but he not informed earlier. In the mean time I noticed, he was arrogant with passenger and not friendly. He not given any specific reason for the change of route. But driver told me there is some issue with bus.

The conductor im duty should learn minimum culture and friendliness with passenger. Otherwise one day the passenger will take other option, as we paying exorbitant fare for the service.

I agree if any issue related to the bus to be taken care first, but it should be conveyed to the passenger in proper manner.

Regards,

Rajath