[Resolved]  Book My Flowers — Incorrect Delivery - No response from company

Address:Hyderabad, Andhra Pradesh

This complaint is against the online flower delivery portal names "Bookmyflowers" (http://www.bookmyflowers.com). On 5th JAn 2015 I had ordered for a bouquet to be delivered on 10th Jan 2015. The bouquet name was "Elegance" which consisted of 12 baby pink roses. However the one delivered to us was a mixture of colors consisting of red, yellow and pink also it had only 10 flowers. Since 10th Jan I have been trying to raise the complaint with this portal for wrong delivery but have not received any response or help from them. The delivery boy named 'Shiva' clearly accepted that it was his mistake however now nobody is answering the call from the portal or the delivery team. This has led to dissatisfaction apart from hurting the sentiment values. Can you please help me to resolve this. ORDER Number : OR-146247
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Aug 14, 2020
Complaint marked as Resolved 
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    Hyderabad
    Andhra Pradesh
    India
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