Bookmyoffer.com — My product still not dispatched

My name is Vinoth.T
My Order id is [protected] and [protected] more than ten days ago so far not i am received, could you send it early.

My name is Sachin Nawloo
My Order id is [protected] Dt. 16.04.2015 more than ten days ago so far not i am received, could you send it early.

mail at [protected]@bookmyoffer.com to get your problem solve with order number

have given an order in the company in 13th April and the shipping date of Order was given on 23rd April but yet my order is still not dispatched off the company.I had used to contact them, from their given number but no one received my call.I have submitted complaint on them, send them query but no response from them.Please Help me !! I have been trying to contact them from their email too but no response ...!! Help me out ! My order number is :-http://www.bookmyoffer.com/track-your-order?email=bathani.[protected]@gmail.com&order_id=[protected] And my email :- bathani.[protected]@gmail.com... please help me...

EVEN ME TOO THEY ARE NOT RESPONDING PROPERLY, I THINK THEY ARE CHEATING.. HOW TO GET BACK MY MONEY

Product not as per given discription and faulty product received

Purchase product through internet but faulty product received and I tried many times to contact to customer support via mails, complaint and telephonic but not responded.
And now i check review or mujhe pta chala ki ye company to sabhi ke sath aisa krti h so please take immediately action taki or customers ka loss minimise ho.
Thanks