[Resolved]  BookMyOffer.com / Saturday Sunday Media Internet — Non refund of money for order #[protected] in which wrong product was delivered

Address:	Bangalore, Karnataka, 560047
Website:	bookmyoffer.com

I have ordered for combo of 3(three) branded check slim fit full sleeves shirt size 40(M) vide order #[protected] for ₹749/- and on 18 Oct 2016, I received one worn out cheap quality jeans pant. I had raised the complaint along with photographs of the delivered product to [protected]@bookmyoffer.com for return pickup of the cheap quality jeans pant as delivered by bookmyoffer and which was not ordered by me and asked for refund of my money amounting to ₹749/- to my Bank Account as provided by me. After several mails, on 24 Oct 2016, I received a mail from [protected]@bookmyoffer.com that product reverse pickup will be arranged with in 7-10 working days. A ticket number 15073 was generated for the purpose but nothing happened thereafter. Again after numerous mails from my side, on 03 Nov 2016, I received a reply that the reverse pickup will be carried out but thereafter till date neither any reverse pickup has been carried out nor my money amounting to ₹749/- has been refunded in my Bank Account as provided by me. Also on 21 Nov 2016, I have registered a complaint at consumerscomplaints.in but from there also I haven't received any positive response till date. It is requested that an immediate action be taken for refund of my money.

Avinash Gupta
Mob - [protected]
Email - [protected]@gmail.com