[Resolved]  BookMyOffer.com / Saturday Sunday Media Internet — Sending fake item

Address:

560001

I am received my order but i am order 1100 nokia basic he sending 1110 nokia and its not working sending fake itam order reference number [protected] and don, t have return policy i am trid to calling for this number [protected] bookmyoffer more then 100 tims but its not connecting call one time connected the call and is told refound don't have only replacement possible and he is wrong invoice showing buy nokia 1100 for Rs. 499 and it will be charge Rs.848 and Rs.349 extra tecken
this product i don't want can pleas help me of the refound