Nokia India Customer Care
Nokia India Private Ltd.
Customer satisfaction rating: 3%
Submit a Complaint
6675
COMPLAINTS

Nokia India Customer Care

Nokia India Private Ltd.

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Address
SP Infocity, Industrial Plot no. 243, Udyog Vihar, Phase 1
Dundahera
Gurgaon District
Haryana
India - 122016

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
93
down
63


Fax:
Fax:
+91 12 4483 3099
+91 80 4015 9999
+91 33 4006 2260
+91 22 6776 9009
+91 44 6653 0301

Additional info
Nokia Corporate Office

Address: Tower A&B, 5th Floor,
Sector 25-A, DLF City Phase 3,
Gurgaon-122002, Haryana
Contact Number: 0124 – 4199000

Nokia Branch Offices in India

Nokia Delhi

Address: Kailash Building, Flat no 1204,
12th Floor, Kasturba Gandhi Marg,
New Delhi – 110 001 india


Nokia Bengaluru

Address: 2B, Mercury Block,
Prestige Tech Park, Sarjapur, Marathalli Ring Road,
Kadabeesanahalli, Varthur Hobli, 560103 Bengaluru


Nokia Kolkata Office

Address: 3F, Tower II, Millennium City,
IT Park, Plot no 62, Block DN, Sec V,
Bidhan Nagar, Salt Lake, 700091 Kolkata


Nokia Mumbai Office

HDO Corporate Building Wing “A”,
Western Express Highway Andheri (E) – 400059 Mumbai


Nokia Chennai Office

RMZ Millenia Business Park, Campus-5, 2nd Floor,
No. 143, M.G.R. Road,
North Veeranam Salai, Perungudi,
Chennai – 600 096.

Regional Nokia Customer Care Numbers

Nokia Delhi Customer Care Number – +91 11 3030 3838
Nokia Mumbai Customer Care Number – +91 22 3030 3838
Nokia Kolkata Customer Care Number – +91 33 3030 3838
Nokia Chennai Customer Care Number – +91 44 3030 3838
Nokia Chandigarh Customer Care Number – +91 172 3030 3838
Nokia Jaipur Customer Care Number – +91 141 3030 3838
Nokia Gurgaon Customer Care Number – +91 1272 3030 3838
Nokia Noida Customer Care Number – +91 120 3030 3838

View More Information...

Customer satisfaction rating
3%
Complaints
6675
Pending
739
Resolved
20
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Nokia India related photos (548)

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Nokia India Customer Care related pictures (548)

Nokia India Complaints & Reviews

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Nokia India — Nokia store worst service

 sekhar G on Feb 18, 2017
Dear Sir/Madam,

Today I went to nokia store which is located in Secunderabad near anand theatre and the store manager name is Mr.Ashoka Bhupal there an executive didn't even know the exact issue and told me to pay Rs.1250/- saying mother board and power button failure and surprisingly the executive given discount of Rs.150/- then I have paid Rs.1150/- and asked me to come after 1hour and then he returned the phone saying problem sorted out as soon as I reach home againn the problem raised immediately I have contacted the same executive replied saying it may be a battery problem he...
Complaint comments  Read comments Complaint category Mobile Service Providers

Nokia India — Mobile phone nokia 130

 bhupendra chadar on Feb 17, 2017
Sir i am bhupendra chadar rendering my services in dist hospital ujjain i purchased a mobile nokia 130 at 30/3/2016 having replacement guaranty. my phone was not getting start so i submit my phone to shop(rajdhani mobile collection 97 kanthal chouraha aora sadan ujaain) from where i perches phone before 15 days he told mobile will replaced in 3 day but now shopkeeper is saying that mobile will nor replace .
please do neadfull...
Complaint comments  Read comments Complaint category Products & Services

Nokia India — Lumia 1320 product lost in Nokia care

 sharath3004 on Feb 10, 2017
Dear Nokia,
I have been inspired by nokia but now iam very much disappointed with the service and the response they give to customer I have given my Nokia Lumia 1320 for service and I havent get any updation after that I have gone and checked out the care centre but the entire centre has been shutdown now they have opened the centre near by but the have missed my mobile and the manager use cheap words against the customer . Asking me to raise a complaint and go legally what will be the response from you....
Complaint comments  Read comments Complaint category Mobile Handsets

Nokia India — Complain against the customer care Service of The Planet, Mada

 bidrajibkumar on Feb 10, 2017
My, hand set ( Model No. - 540, IMIE NO. - 358608066203520) was not proper function & a problem has been found not switch on (NBC) on dated - 19.12.2016. I have contact the customer care representative. they are said me approx estimate of repairing cost is Rs. 1250/- . They gave me a service job sheet mention by hand set battery no. - 206603
Several time I had contact the customer care person to repairing the set, but till now date they are not get to ready to repair my hand set. After that they are return my hand set without repair and change my hand set battery in the service job sheet...
Complaint comments  Read comments [2]Complaint category Mobile Handsets

Nokia India — Warranty not provided by customer care at pune

 dilipp123 on Feb 7, 2017
I have purchased nokia 215 handset on 21/03/2016 and it stop functioning from last two months, the shop where from the product purchased has been closed permanently. we approached the customer care at pune they are not providing us warranty, they advised us to go to the shop where the product purchased. as shop is shut permanently we unable to contact them.

I request you to please replace or repair the product at the earliest.

Regards
Alliance Buildcon,
Dilip Paunikar
8805580885...
Complaint comments  Read comments [1]Complaint category Telecommunications

Nokia — Nokia 222 Dual SIM (White)- Display is Not Working

 varunpradeep on Feb 7, 2017
Hi,

I am Varun Pradeep, - A Regular & Experienced Customer of Nokia.

I have ordered "Nokia 222 Dual SIM (White)" on 15th August 2016 using the AMAZON online shopping and the product was delivered on 20th August 2016.

As my parents were using this Mobile (Basic functionality say dial/attend/disconnect the call) from day1 and found to be facing frequent problem in the Mobile display.

Initially they have assumed the problem was due to battery issue (say Battery is getting drained soon which in turns getting automatically switched off)
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Nokia India — Wrong and damage product

 Lalit Sajwan on Feb 3, 2017
Dear Shopclues,
This in reference with shopclues order no. 108754294. The order item received but the quality of product is very poor & wrong product delivered . I have immediately complained to shopclues customer care but they did not reply to till date. I have also requested by phone and emails, but I will not received proper resolution from shopclues customer care. they have every time replied that after 2days we will reply you but not reply. please refund my money on my account.

--
Thanks & Best Regards
Lalit Sajwan
E-mail Id: lalitsajwan8@gmail.com
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Nokia India — Lost mobile in travel in halsur, bangalore -560008

 Ganesh Aithal.P on Jan 29, 2017
I had purchased Nokia 215 model almost a year .
There are two IME Numbers on the packet. I mention below the same.

IME11 353710078708523
IME12 353710078708531

While travelling in auto on 28.01.2017 at 6.30 pm at Halasur, Bangalore - 560008, I have lost this mobile and the mobile number is switched off by the robber. I have already blocked my mobile number 8553742711 on 28.1.17 at 7.30 pm.

I request you to kindly block the mobile IME to stop service.
KIndly reply on mobile 8553742712 and send me mail confirmation for blocking.
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Nokia India — Lottery of 90 lakhs won by my number

 Priya Sudarsan on Jan 28, 2017
Dear sir I am vishnupriya I just received a mail now.

DEAR WINNER; VISHNU PRIYA

Welcome to the MICROSOFT LUMIA INTERNATIONAL AWARENESS PROMOTION (IAP) We have received your email regarding your claims requirement, and it was acknowledged. This continental draw was drawn from three continents, AMERICA, EUROPE and ASIA, and you are one of the lucky winner on the LUMIA MOBILE AWARDS from India.

As the claims officer of the Microsoft Lumia International Awareness Promotion, I personally congratulate you as the winner from Asia, In line with the commemoration...
Complaint comments  Read comments [1]Complaint category Lottery and Sweepstake Emails

Nokia India — Complain for Purchasing Nokia 230 Dual Sim Mobile

 Ritwik Roy26 on Jan 10, 2017
Hello
I have purchase a nokia 230 dual sim mobile phone from E-Bay on 22nd December 2016. It was a manufacture defect handset from Ebay. I have knocked Ebay for resolving this issue for several times but they are still not taking care of it. So I would like to request you to kindly take care of my matter.
With Regards
Ritwik Roy
Mobie - 08902207336
E-Mail ID - akash26sept@gmail.com...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Nokia India — LUMIA 540 mobile under warranty denied to service

 John Mathew73 on Jan 7, 2017
Please note that I have LUMIA 540 Mobile purchased on 22/03/2016 which is under warranty for 1 year, given for servicing at SAMVRADHI TECHNOLOGIES on 13/12/2016 after 9 months of purchase with the complaint of only phone not switching off the Airplane Mode. Service center is returning back the product without repair or replacement responsibility mentioning Liquid Damaged. Phone dosen't have any external damages and I can't understand how the mother board got damaged and if so, I understand it is the company responsibility to repair or replace the phone as the set is under WARRANTY. All details attached...
Complaint comments  Read comments [2]Complaint category Mobile Handsets

Nokia India — Nokia mobile phone battery is not working.

 anil kumar meerut on Jan 2, 2017
I purchased a nokia mobile battery on 14.07.2016 from Nikki General Store shop no 37 Pallav Towers Pallavpuram Phase 2 Meerut vide bill no 11852/14.07.2016. Battery no is 437995611411320 2680:0670796. It was told that battery is guaranteed for one year. The battery is not working since 19/12/2016. I contacted to service centre at 0121-30303838 with Mr Kaushik who behave rudely and refused to tell full name.Please replace the battery.
Thanq
Anil Garg
D- 9 Pallavpuram Phase
Meerut(UP)250110
Mob 7217215252...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Nokia India — Warranty Denied

 Rayees751222 on Jan 1, 2017
​I ​have purchased Nokia 105 from your retailer namely "Seerat Computers Kulgam" on 04-07-2016. The phone shows contact service from last one month. i have visited your Nokia Care center "Sheikh and Co." at Anantnag. They asked me that as per user guide phone will be replaced under warranty through retailer. After this i visited that retailer and asked him for same, but he refused and said that this is not our job. So, i request you kindly look into matter and solve my problem as soon as possible.

Regards & Thanks
​Rayees Ahmad Dar
Address: Kulgam, J&K​
Complaint comments  Read comments Complaint category Mobile Handsets

Nokia India — Nokia 230 dual sim

 aqsqqs on Dec 24, 2016
Sir I have brought Nokia 230 dual SIM mobile on Sep 9th 2015 from Amazon online store, now I'm facing a problem in this phone, and as this phone is 1 year guaranteed replacement model no other service centers are ready to replace the phone. So please do help me with this problem by providing a reply that Amazon is responsible to take back the phone.
Thank you...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Nokia India — 3G Nokia C5-03 Touch Mobile

 panchal tushar on Dec 23, 2016
I would like to inform you that, i am not satisfied with your product, i would be happy if you get this product back, because instead of this i want to but a same product in the same price, so, please accept your product back, and return my cash back, as soon as possible.

Product Details : 3G Nokia C5-03 Touch Mobile

Order Date : 13/12/2016

Order No. : #BOO1144050101

Thanks & Regards,

Tushar Panchal

+919173017446...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Nokia India — Lumia 640 XL

 sandeepmu92 on Dec 21, 2016
Dear Sir,

I bought a mobile of Nokia ( Nokia Lumia 640 XL ) one year ago .
As they give the guaranty period of one year . In this one year i gave my mobile many times to service center for many issues.
In this one year my phone get many different issues like call hanging, touch problem, overheating . These problems occurs every after 2 to 3 months .

And all the time i submitted my mobile to service center and they take 15 to 20 days to repair it . After when i get my phone it works well for 2 to 3 months and then again occur some issue..
Complaint comments  Read comments Complaint category Mobile Service Providers

Nokia — I got old Nokia 225 black mobile phone

 Mangesh Ramaji Bhoyar on Dec 4, 2016
Dear Rediff
Order No. 13978623
I ordered new Nokia 225 (red)mobile phone but I got old Nokia 225 (black) phone & battery . It is quality so poor and Scratch's on display.

Its my request to you I will return the product & you refund the money back please. Thank you
Mangesh Rama Bhoyar
PH No. +917841083475...
Complaint comments  Read comments Complaint category Mobile Handsets

Nokia India — Nokia Symbian phones

 chanan1983 on Nov 27, 2016
I have buy a Nokia Symbian device very recently. Now they are not providing the support. OVI store not working.Now i come to know Microsoft has stopped supporting for Nokia devices. Nokia old phone are still available in the market. Its the responsibility of Nokia or Microsoft to re-call all unused stock from market if they are not able to provide the customer support. Now I decided to file a legal case in the court against both company on this issue....
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

Nokia India — Lumia 625/ complaint against nokia care .

 indranil53 on Nov 26, 2016
Dear sir,
On 29th august 2015 i, indranil chattopadhyay having lumia 625 mobile set, (Imei no 353035069280773) went to your nokia service center (Anand international, 233 diamond harbour road, kolkata - 700034, west bengal, india) and came to know that warranty period of my lumia set has been already over. Then i, requested to the concern person who was present in service center. His reply was such that he would reply the same at the rupees 3500/- to 3800/-. Thereafter he would inform me that he would give a ring when my lumia 625 set will repaird and rectified. After was i give several...
Complaint comments  Read comments [3]Complaint category Mobile Handsets

Nokia India — Nokia mobile 730

 Bhanupriya Chauhan on Nov 25, 2016
Nokia mobile 730 model
Black in color
Touchscreen
Imei 1: 355151064811724
Imei 2: 355151064811732
Loss of mobile took place on 16th nov between 10:00 pm to 11:00 pm at j w marriott hotel in aerocity.
Kindly block the mobile for any further misuse or misconsumption of the mobile. If found the lost mobile kindly contact on 9818994229.
The mobile is windows phone with model number 730....
Complaint comments  Read comments Complaint category Mobile Handsets

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