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Nokia India Complaints & Reviews

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Last updated Sep 21, 2023
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Nokia India Phone Numbers

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1 800 4253388
665
260
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+91 12 4483 3000
273
125
+91 22 6776 9000
84
56
+91 33 4006 2264
61
42

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Nokia India Head Office Address

SP Infocity, Industrial Plot no. 243, Udyog Vihar, Phase 1
Dundahera
Gurgaon District
Haryana
India
122016

Nokia India reviews & complaints(7882)

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K
kpkathir
Sep 21, 2023
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Bought Nokia LED TV with IMEI - N43U20A12TD06224 - 25 months before for Rs. 22, 000 for my elderly parents, who use sparingly. This TV suddenly went black and not operations. Booked a compliant and a guy from the company visited and said its a panel problem and it will cost Rs.15000 to RS. 18000 to repair...

Very poor quality product and not even lasted for 3 years. Very unhappy with the product and company should service it on free or should replace the defective product.

Below is the claim ID they generated for the complaint but not resolved.

Warranty Claim with BWFK[protected] for your LED TV.
Nokia India customer support has been notified about the posted complaint.
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    N
    Nikhilg171
    from Noida, Uttar Pradesh
    Sep 12, 2023
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    Nokia qled 55 tv screen issue

    Website:www.nokia.com/phones/en_in

    I am AWHO Vivek vihar resident.
    I bought a Nokia 55" TV in July 2021 and took 2 year extended warranty ( valid till November 24).
    On 22nd Aug 2023. My TV screen has screen issue since filed complaint.
    The complaint route is Nokia - Flipkart- Jeeves. The engineer came on 23rd Aug and said, back panel needs to be changed. NOW ON 25th Aug, they tool our TV
    On 7th September evening, they returned it back but soon...
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    Nokia c12 pro
    Sep 6, 2023
    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    Address:51/ 11 RADHA nagar

    Nokia c 12 pro purchased Kiya tha mobile April me bulandshahr amber per se bas 2 din chala hai vo uski display chali gayi phele vo amber per raha 1 month phir ghazizbad pada raha 1 month 2 month sath raha phir hamne Nokia ebuilder ki side per repair ke liye dala mobile 4 august ko Pic up hua tha usko bhi Gaye hue 2 month ho Gaye abhi tak mobile nahi aaya mobile guarantees me tha customers care vale bol rahe hai wait Kar lo kitna wait Kare ham
    Compaint karni hai hame Nokia wale ke through
    New mobile bhi nahi bej rahe hai Wo
    Compaint here nokia
    Pagal Bana rahe hai
    2 saal ki guarantees hai mobile ki
    +1 photos
    Sep 6, 2023
    Complaint marked as Resolved 
    Nokia India customer support has been notified about the posted complaint.
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      N
      Nokia c12 pro
      Sep 4, 2023
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      Address:51/ 11 RADHA nagar bulandshahr

      Nokia c 12 pro model khirida tha April me 2 din chala bus
      Repair ke liye beja hua hai bangalore abhi tak aaya nahi hai mobile guarantees me hai ye
      Bulandshahr se Liya tha complaint karni hai nokia ke through
      Order I'd[protected]
      Email I'd [protected]@gmail.com
      Parenting ho Gaye nokia ka mobile lekar
      Complaint here
      Nokia India customer support has been notified about the posted complaint.
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        A
        amitghoshal
        from Midnapore, West Bengal
        Aug 22, 2023
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        I purchased the NOKIA 43-inch Ultra HD 4K LED Smart Android TV with Sound by Onkyo and Dolby Atmos on[protected] from Flipkart but within 1 year 6 Months showing panel issue. Sound is ok but the display not working, not showing any pictures. Already I did a complaint but i don't know why they are asking Rs.17, 000. I have purchased this TV Rs.33, 000. Still, my TV is not working please help me. Kindly replace my TV or repair my TV. I think nokia is not a china brand that within 1.6 Years product is damaged.
        +2 photos
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          P
          Preethi.U
          Aug 7, 2023
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          Wrong scam case- 5/8/2023.

          Address:UK

          The below are the details which were received by NOKIA as follows;
          These Are Your Winning Information:
          Batch Number...…NUK/5QN/0YR744.,
          Reference Number...…..NUK/30C1/94175.
          Winning Numbers...…NOKIA[protected]NXEG,
          Pin no...00591.
          Note! This Award Draw is the 1st of its kind and we want to sensitize the public so as to increase our number o[censored]sers in 2023. We are pleased to inform you that your...
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          G
          Ganapathyram
          from Chennai, Tamil Nadu
          Aug 5, 2023
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          Address:Nokia India Head Office Address SP Infocity, Industrial Plot no. 243, Udyog Vihar, Phase 1 Dundahera Gurgaon District Haryana India 122016
          Website:www.mynokia.com

          Recent purchase experience that has left me deeply dissatisfied and frustrated. I believe that as a concerned consumer, it is my duty to report such issues to the appropriate authorities to safeguard the rights and interests of fellow consumers.

          Details of the Complaint:

          Product: Nokia Laptop
          Purchase Date: 21-July-2022
          Order/Invoice Number: OD[protected]

          Complaint Overview:
          I purchased the above-mentioned Nokia laptop from Flipkart with the expectation of receiving a quality product and satisfactory customer support. Unfortunately, this has not been the case. The laptop has been plagued with multiple issues since its purchase, making it virtually unusable for my intended purposes.

          Efforts Made for Resolution:
          I immediately contacted Nokia's customer support on 22-May-2023 to report the problems and seek a resolution. However, despite repeated attempts and assurances from their end, the matter remains unresolved after a staggering wait of 75 days.
          Nokia India customer support has been notified about the posted complaint.
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            G
            Ganapathy Raman
            Aug 1, 2023
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            On 22.05.2023, I raised a complaint regarding the issues I was experiencing with my Nokia laptop.The laptop has exhibited multiple issues, indicating substandard quality and reliability.

            Attempts to seek resolution through Nokia's customer support have been met with delays and inadequate responses.

            Now after 71 days still it continues. Nothing has resolved still now.
            Nokia India customer support has been notified about the posted complaint.
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              R
              Ruchimaurya
              Jul 13, 2023
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              Address:Nokia mobile care

              I purchased Nokia mobile from Flipkart and received on 24 may and instantly i email them regarding automatically switch off problem, and they always say they are exclerate my issue to higher team but they are not doing pickup of my phone i felt harrassed by them i regularly call them on customer support but they didn't respond i felt helpless my mother is helpless as she cannot go anywhere alone. We are fed up please help us. Phone is delivered on the name- Anita Rathore
              Email id - [protected]@gmail.com
              Nokia India customer support has been notified about the posted complaint.
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                S
                SanjayAh15
                from Delhi, Delhi
                Jul 11, 2023
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                Address:Falt-252, Tower c, Triveni Hights, Sec-16B, Near Sec-14 Metro station, Dwarka, Delhi

                I bought a new mobile Nokia phone and after 2 days, I am getting some notifications regarding the charging port. In a day I got 1400 notifications. I went to the nearest Nokia care and they submitted my phone against the job sheet[protected]/230530/003 after 15 days I received my phone back and the next day the same notification comes again. Now I have again gone to the nearest Nokia care and submitted my phone again against the job sheet[protected]/230619/004. After 18 days of the second complaint, Nokia Care still doesn't have the answer as to when I will get my phone back.

                It feels like I bought a phone worth Rs 46000/- and give it to the Nokia to use.

                Now I don't want my phone back because I bought the sealed phone and now it will open multiple times by the Nokia engineers which will make trouble in the future. I want my money back.
                Nokia India customer support has been notified about the posted complaint.
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                  V
                  Venkat Aiyer
                  Jul 3, 2023
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                  I had placed an order for a feature phone Model 8210 4 G and paid an amount of Rs.3999. I got a receipt received from [protected]@nokiaphones.com via shopifyemail.com. But I have still not received the item nor any communication. Please look into this.
                  Nokia India customer support has been notified about the posted complaint.
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                    Address:Krishna Electronic Thane ,Near Talav Pali

                    Dear Nokia Team,

                    Good morning,

                    I would like to inform you that you do not send formal mail to me without reading past send mails (That mails are added in this mails) .

                    This is my fifth email to Nokia. do not teach the customer what it has to do. I have already followed all those steps and then written mail to NOKIA. First focus on what is pending from your end and service provided from your side.For...
                    +5 photos
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                    vishank07
                    from Mumbai, Maharashtra
                    Jun 25, 2023
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                    Address:HMD GLOBAL
                    Website:www.nokia.com/phones/en_in/support

                    Want to draw your attention toward the pathetic customer care service of Nokia. I recently purchased Nokia C22 phone directly from Nokia Website with order number 196312. 18th June 2023 i ordered & 21st June 2023 i received. After using 2-3 hours i got to know that there is no sound coming from earpiece while calling anyone and receiving any phone. I immediately intimated to Nokia care. They gave some troubleshooting steps & i followed but problem remain same. I told them and they asked me to send mobile pictures & video's and i did it. This all exercise i have done two times and they are not at all helping me. I just one request please replace the phone.
                    +1 photos
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                      Mohammed HRK LODHI
                      from Hyderabad, Telangana
                      Jun 6, 2023
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                      Address:SRT-26 sanathnagar hyderabad

                      There is a pile of garbage in front of our house, please clean it
                      Nokia India customer support has been notified about the posted complaint.
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                        puneet.batra
                        from Ludhiana, Punjab
                        May 31, 2023
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                        Request for Refund and Resolution of Nokia T10 Tablet Issue + Customer Support behaviour

                        Address:Ludhiana,Punjab

                        I recently purchased a Nokia T10 tablet from the Nokia website after reading about the new model featuring Wi-Fi and 4G capabilities. I was eager to own a tablet with calling facilities, so I contacted Nokia chat support to confirm these features before making my purchase.

                        Upon receiving the parcel, I opened the product after two days, only to discover that it lacked a SIM card slot and 4G calling functionality. I contacted...
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                        NOKIA CORPORATION UNITED KINGDOM
                        Nokia Address : 1010 Cambourne Business
                        Park Cambridge CB23 6DP United Kingdom.
                        Tel: [protected]
                        Email: [protected]@nokiacorporationoffice.com

                        Dear Nokia Winner,
                        Nokia Corporation gives members random cash prizes every year. Today your mail is randomly selected as one of the top 5 winners who will get cash prizes from us. We are happy to inform you that you have...
                        +1 photos
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                        Address:FLAT NO 1213, 12TH FLOOR KAILASH BUILDING 26 KASTURBA GANDHI MARG Central Delhi DL 110001 IN.

                        Dont buy any phones from nokia site either a feature phone or android devices because I HAVE RECEIVED AN OPEN BOXED PHONE from nokia site and it has multiple issues and when i complained regarding this i got to know that IN REPLACEMENT OF YOUR PHONE THEY SEND YOU REFURBISHED PHONES so first they send you a faulty phone then you have their WORST CUSTOMER SUPPORT, their customer executives are not connecting me with any supervisors .
                        My...
                        +1 photos
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                        kadambinikay
                        Apr 12, 2023
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                        Hi
                        I recently purchased a mobile handset of Nokia. After a week it stopped working and as it was under replaceable warrantee for 1 year, i lodged a complaint in Nokia. I called the customer service number and then sent all the required photos and videos they asked for via email. Even after 20 days they have done nothing and blocked my number for some reason.
                        Please look into this matter
                        Thank you
                        Nokia India customer support has been notified about the posted complaint.
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                          Pankaj@95321
                          from Amritsar, Punjab
                          Apr 5, 2023
                          Resolved
                          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                          Resolved
                          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                          Address:Crystial chownk

                          I have buy new mobile Nokia phone but after some time I am facing problems in the the phone submitted to near Nokia store as per per them it's need to reply and told me to wait for 15 day self follow up again. and again and finally I have Recived my new phone after 2 month but funny part they have fix my old phone and give me back Nokia make me fool.

                          Now again after 3 days I am facing same issue the again I have visited to the Nokia Care they have collected my phone and not given me any kind of recipet now it's been 3 month

                          What should I do now
                          +1 photos
                          Apr 5, 2023
                          Complaint marked as Resolved 
                          I have buy new mobile Nokia phone but after some time I am facing problems in the the phone submitted to near Nokia store as per per them it's need to reply and told me to wait for 15 day self follow up again. and again and finally I have Recived my new phone after 2 month but funny part they have fix my old phone and give me back Nokia make me fool. Now again after 3 days I am facing same issue the again I have visited to the Nokia Care they have collected my phone and not given me any kind of recipet now it's been 3 month What should I do now
                          Nokia India customer support has been notified about the posted complaint.
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                            vasudev251703
                            from Narasaraopet, Andhra Pradesh
                            Apr 1, 2023
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                            Nokia TV not processing TV claim

                            Hi Team,

                            I ordered Nokia TV from flipkart on OCT-22-2022. The TV was delivered and installed, while buying the TV I have bought an extra 3 years of ONE-Assist warranty as well.

                            I have an issue with Television on March 11th while watching. I have contacted Flipkart Immediately on this and they have asked me to contact Nokia Customer care or One-Assist Immediately. The next day I raised my complaint with Nokia....
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