Nokia India Customer Care
Nokia India Private Ltd.
Customer satisfaction rating: 3%
Submit a Complaint
5667
COMPLAINTS

Nokia India Customer Care

Nokia India Private Ltd.

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Address
SP Infocity, Industrial Plot no. 243, Udyog Vihar, Phase 1
Dundahera
Gurgaon District
Haryana
India - 122016

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
508
down
199


Fax:
Fax:
+91 12 4483 3099  
+91 80 4015 9999  
+91 33 4006 2260  
+91 22 6776 9009  
+91 44 6653 0301  

Additional info

Nokia Corporate Office

Address: Tower A&B, 5th Floor,

Sector 25-A, DLF City Phase 3,

Gurgaon-122002, Haryana

Contact Number: 0124 – 4199000



Nokia Branch Offices in India



Nokia Delhi



Address: Kailash Building, Flat no 1204,

12th Floor, Kasturba Gandhi Marg,

New Delhi – 110 001 india





Nokia Bengaluru



Address: 2B, Mercury Block,

Prestige Tech Park, Sarjapur, Marathalli Ring Road,

Kadabeesanahalli, Varthur Hobli, 560103 Bengaluru





Nokia Kolkata Office



Address: 3F, Tower II, Millennium City,

IT Park, Plot no 62, Block DN, Sec V,

Bidhan Nagar, Salt Lake, 700091 Kolkata





Nokia Mumbai Office



HDO Corporate Building Wing “A”,

Western Express Highway Andheri (E) – 400059 Mumbai





Nokia Chennai Office



RMZ Millenia Business Park, Campus-5, 2nd Floor,

No. 143, M.G.R. Road,

North Veeranam Salai, Perungudi,

Chennai – 600 096.



Regional Nokia Customer Care Numbers



Nokia Delhi Customer Care Number – +91 11 3030 3838

Nokia Mumbai Customer Care Number – +91 22 3030 3838

Nokia Kolkata Customer Care Number – +91 33 3030 3838

Nokia Chennai Customer Care Number – +91 44 3030 3838

Nokia Chandigarh Customer Care Number – +91 172 3030 3838

Nokia Jaipur Customer Care Number – +91 141 3030 3838

Nokia Gurgaon Customer Care Number – +91 1272 3030 3838

Nokia Noida Customer Care Number – +91 120 3030 3838



View More Information...

Customer satisfaction rating
3%
Complaints
5667
Pending
387
Resolved
41
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Nokia India related photos (553)

Nokia India Complaints & Reviews

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Nokia India — nokia 2

 Iraiarul on Feb 16, 2019
Charger not working properly. Today i handed over my nokia 2 mobile bought on 16.2.2018, to find the fault of charging to vee tee communications, keelkattalai, authorised service centre for nokia. Customer care executive abdul rahman attended and seemed that not having enough experience to understand the customer needs and giving improper replies regarding warranty of the mobile. I have not used the warranty till today. Without asking the bill from me he told a service charge of rs. 1200 for replacing the connecting female point in the mobile. Water got logged inside was the reason told by him....
Complaint comments  Read comments [2]Complaint category Mobile Handsets

Nokia India — 4/12/18 purchased nokia 6.1 got reduced volume issue.

 Megalingam on Feb 16, 2019
New nokia 6.1 purchased on 4/12/18, 20:07:40, from poorvika mobiles private limited tambaram, inv. No:gsi/west/26695, got reduced volume issue.
Nokia 6.1 ([protected])
On enquired with nokia service eachankadu junction, keelkattalai, chennai-60017. Checked and replied the spare speaker got failed and not available in hand and ask me to wait for 10 days to get the spare. Is it the system not having such basic spares and asked the supplier to wait for 10 days to resolve?
I already gave my details for my above phone details with this service center on 15/2/19 evening around...
Complaint comments  Read comments [3]Complaint category Mobile Handsets

Nokia India — nokia 6.1plus

 soukhya on Feb 13, 2019
I had bought nokia 6.1plus in september and in january it started giving charging issue.. I gave it in mysore service center on jan 22nd 2019. They told they need to replace motherboard. It's 13feb and still i have not got my phone. If i call they tell thurday u will get ur phone.. If i call on thursday they say u will get on saturday. I never thought nokia service is this worst.. Check about this....
Complaint comments  Read comments [2]Complaint category Mobile Handsets

Nokia India — dead motherboard of nokia 5.1 plus phone

 MaheshGadekar on Feb 12, 2019
Refer jobsheet number :[protected]/190211/017

Dear sir/madam,
I had recently purchased nokia 5.1 plus smartphone on[protected], which is in warranty period. This phone is neither starting nor reset by choosing all available options.
I had reported the same problem with nokia service centre, karol bagh, new delhi. As per the service engineer, motherboard is dead and advised me to wait till 7-10 days. But, i have urgent need of mobile. I can't wait for long period. My work will be suffered badly.
We have purchase of nokia phone only brand name this brand is no...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Nokia Customer Care — call centre - customer care number - always unreachable

 tvcbe on Feb 12, 2019
Everytime you try reaching nokia customer care number, they are not reachable. The settings has been done in such a way that even after you select a choice, the recording tells that since you are not selected the choice, we are disconnecting the calls.

You will lose a loyal customer base if you do this stupidity, try learning from other phone companies. Did you not fall once out from the pinnacle and now you are trying to establish back you market - how will this irresponsible behavoir work?

I hate self for purchasing the stupid nokia 5.1 plus phone... Its become...
Complaint comments  Read comments [3]Complaint category Mobile Handsets

Nokia India — nokia 5.1 plus dead by nokia care need replacement [Resolved]

 Fazal mass on Feb 11, 2019
Sir
I'm fazal i have purchased nokia 5.1 plus on 6th december 2018 from flipkart. My mobile faced several issues like sometimes #camera and #finger print not working properly as a major issue and many issues like battery drain and so on... I have contacted nokia care on[protected] they suggested me to get software down on nokia care. I gave my mobile to mr karthick (Cco_nokia) on monday (14/01/2019) he asked me to wait for 30mins to get my software down. After 30mins he came with a reply that my mobile is dead and it can be repaired only after 15days and he processed it. After 3 days...
Complaint comments  Read comments Complaint category Mobile Handsets

Nokia India — display light is not working

 aloneaditya on Feb 11, 2019
My nokia 105 dual sim mobile display light is not working.
IMEI- [protected]
IMEI- [protected]
Provide me a valuable way how i got my phone okay
Or tell me clear that nokia help me or not
I got totaly headech if nokia is unable to provide service centre for kepad mobile then why nokia selling such types of mobile.
Contact no. [protected]...
Complaint comments  Read comments Complaint category Education

Nokia India — worst service of nokia

 Insanerkp on Feb 10, 2019
I purchased nokia 6.1 plus from flipkart ordered on 22sep and received on 28sep18. Now the mobile display is misbehaving and heating more than normal mobiles do. I reached nokia service centre on 15th oct they just formatted my cell and returned back and again the issue is repeating.. I called flipkart to replace the item istead of refund. They said it's the nokia product so please speak to them.. And now i am speaking to nokia they are saying you speak to the dealer from where you ordered. The set has not even lasted for 15 days and no one is helping both of them throwing ball to each other and...
Complaint comments  Read comments Complaint category Mobile Handsets

Nokia India — fraud service centre, ss techno, care gurgaon.

 vinodtanwer80 on Feb 10, 2019
नमस्कार नोकिया, आपकी सर्विस बहुत गंदी है और आप का सर्विस सेंटर तो बहुत ही ज्यादा खराब है. मैं आपके सर्विस सेंटर एसएस टेक्नो केयर जो कि गुडगांव में है जिसके मालिक का नाम आलोक श्रीवास्तव है वह एक बहुत ही घटिया और धोखेबाज इंसान हैं मेरा...
Complaint comments  Read comments Complaint category Mobile Handsets

Nokia India — replacement of nokia 5.1 plus phone

 goelvijay on Feb 9, 2019
Dear sir,

My son visited first time at home lucknow after getting admission at vit, vellore and gifted me a new mobile (Invoice no. Fav[protected] dated 17.12.18). I have started to use the mobile on 23.12.18 as on the same day indian railways had given me 4g jio cug sim for which i need 4g compatible phone.
But, since beginning i am facing a problem of frequent stopping of incoming and outgoing calls although data was working. Every time problem resolved only after doing factory reset. So i have to retrieve data all the time.

I have chat through nokia chat...
Complaint comments  Read comments Complaint category Mobile Handsets

Nokia India — mobile not repaired on time

 Shantam mahajan on Feb 8, 2019
I submitted my mobile at nokia care centre udhampur (Jk), they said you get your mobile by 31/01/2019, but till now i haven't received it yet. I want to tell you that my mobile is in under warranty. The issue in my mobile was audio speaker do not work properly and that audio hardware was to be replaced by them only, but they couldn't do so. They are harassing my very much. It is very much of harassment that daily i go to there office and have to listen that your mobile is not repaired. Sir i also don't have another cell phone to use. My business is at doda city (Jk) so how could i spent that my...
Complaint comments  Read comments Complaint category Mobile Handsets

Nokia India — my new phone

 garv chawla on Feb 7, 2019
Recently i bought a nokia 105 and i realized that when i keep it on silent mode it rings and when i keep it on general mode it dosen't ring. Due to this issue i have missed some very important calls. Very dissatisfied. This is not what nokia is about. I have been using many phones by nokia but this is my worst experience.

Garv chawla - mob - [protected]
Mail - chawla. Garv05@gmail.com...
Complaint comments  Read comments Complaint category Mobile Handsets

Nokia — mobile replacement

 Achutanandreddy Alapati on Feb 6, 2019
Model: nokia 3310
Imei no 1 : [protected]
Imei no 2 : [protected]
Colour : dark blue
Customer name : vilas jadhav
Customer mobile no : [protected]
Purchase date :[protected]
Subject : phone replacement i have a memory card is not detecting problem and charging issue and dail key issue and my mobile is stucking i have warranty for 1 year but this is the 10th month i want to claim but here are lot of issues to claim my phone

I went to nokia centre dilsukhnagar they said the distributor will replace the phone piece to piece i...
Complaint comments  Read comments [1]Complaint category Real Estate

Nokia India — fraud service centre

 Divij Kumar on Feb 5, 2019
This is a fraud Nokia service centre in Noida sector 10. Executive behave is very bad and he was shouted me when i asked for solution of my problem in my mobile. He has not registered my complaint or service request. I am very insulted by Nokia executive that day. I was very sad due to my mobile problem.
I never expected such type of behaviour by Nokia executive. A legal action may be taken against that Nokia service centre.
I hope you will take a very urgent action.
Thank you...
Complaint comments  Read comments Complaint category Mobile Handsets

Nokia India — screen working problem for a new phone

 Kathi Harish on Feb 2, 2019
Mine is nokia 5.1 plus bought in december 2018 some times screen is not working it's becoming black but calls are coming but can't lift the calls or use mobile because of screen problem very disappointed with nokia for its brand value silly problems are happening like cheap phones. After trying to restart it won't happen, after so many struggles it will restart but don't know when will it start...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Nokia India — nokia 7 plus defective from day one no refund or replacement as per customer demand

 ANURAG Indla on Feb 2, 2019
My nokia 7 plus is stuck with the service centre from 8 months filed in consumer court the sad part is that even the advocate and the company people are not bothering to do something about it got the phone purchased from offline store reliance digital got a defective piece with a screen bent issue in the frame itself got a replacement after two days and exactly after one month it failed completely nothing was working suddenly don't know what happened but went to the service centre told me to wait till the evening till i get an update 3 days passed no call from their side and the fourth day called...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Nokia India — display problem

 Mehta Hiren on Jan 31, 2019
I had purchased Nokia 6 before 1 year then I have a speaker problem so I went to customer care and they solve the problem but they damaged my mobile display and now till date and time they do didn't change the display and my phone warranty period is also finished. So please short out the display problem.
I have called many times to customer care person and also gone to customer care but they do not reply proper and not cahnge the display becoz they have Gionee customer care service and Nokia care service centre both of common....
Complaint comments  Read comments Complaint category Mobile Handsets

Nokia India — request for a replacement of nokia 5.1 plus.

 sagarkondle on Jan 31, 2019
Dear Team,
I have Purchased new NOKIA 5.1 PLUS, On October 2018. & Within 3 months it was defected (Ear Speaker is not working) on 15.01.2019.
So I have Submitted my Devise to NOKIA Service Center-Surat On 16.01.2019. they are told that we need to replace the device mother board, And it will be taken 1 week.

JOB SHEET NO.:[protected]/190116/010

But, Still I have not received any confirmation for My Device.
Every 2 days i am calling service Center, but every time they are saying that
"spare part is not available & we don't have any confirmation,...
Complaint comments  Read comments Complaint category Mobile Handsets

Nokia India — nokia 6.1 plus

 Lokesh26 on Jan 31, 2019
I purchased my nokia 6.1 plus from flipkart on 8th nov, 18. It was good but on 23 dec, 18 it stopped working & didn't get start. I took the device to nokia care ambala they checked the device & estimate the amount of 2000 to repair. It was in warranty period but still i agreed to pay the charges, they gave me time of 7 days but after 7 days they told me the issue of motherboard & told me the charges of 8000 & gave me time of 15 days after 15 days they told me the charges 8500+18%gst & gave me time to wait for another 15 days. Yesterday when i visited to them they didn't repaired it yet. & said the...
Complaint comments  Read comments Complaint category Mobile Handsets

Nokia India — nokia 6.1 plus

 Ankush_Godara on Jan 30, 2019
I have given my device for repair in a nokia care centre in abohar, punjab which was having a problem of charging jack and black screen on 7/01/2019. They gave me an estimated time of 15 days. But i have not received my device till date as 23 days passed and still the company is asking for one more week from last three weeks and did not update me about any progress. The nokia care is a bit stringent in nature....
Complaint comments  Read comments Complaint category Mobile Handsets

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