Nokia India Customer Care
Nokia India Private Ltd.
Customer satisfaction rating: 3%
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COMPLAINTS

Nokia India Customer Care

Nokia India Private Ltd.

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Address
SP Infocity, Industrial Plot no. 243, Udyog Vihar, Phase 1
Dundahera
Gurgaon District
Haryana
India - 122016

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
88
60


Fax:
Fax:
+91 12 4483 3099
+91 80 4015 9999
+91 33 4006 2260
+91 22 6776 9009
+91 44 6653 0301

Additional info
Nokia Corporate Office

Address: Tower A&B, 5th Floor,
Sector 25-A, DLF City Phase 3,
Gurgaon-122002, Haryana
Contact Number: 0124 – 4199000

Nokia Branch Offices in India

Nokia Delhi

Address: Kailash Building, Flat no 1204,
12th Floor, Kasturba Gandhi Marg,
New Delhi – 110 001 india


Nokia Bengaluru

Address: 2B, Mercury Block,
Prestige Tech Park, Sarjapur, Marathalli Ring Road,
Kadabeesanahalli, Varthur Hobli, 560103 Bengaluru


Nokia Kolkata Office

Address: 3F, Tower II, Millennium City,
IT Park, Plot no 62, Block DN, Sec V,
Bidhan Nagar, Salt Lake, 700091 Kolkata


Nokia Mumbai Office

HDO Corporate Building Wing “A”,
Western Express Highway Andheri (E) – 400059 Mumbai


Nokia Chennai Office

RMZ Millenia Business Park, Campus-5, 2nd Floor,
No. 143, M.G.R. Road,
North Veeranam Salai, Perungudi,
Chennai – 600 096.

Regional Nokia Customer Care Numbers

Nokia Delhi Customer Care Number – +91 11 3030 3838
Nokia Mumbai Customer Care Number – +91 22 3030 3838
Nokia Kolkata Customer Care Number – +91 33 3030 3838
Nokia Chennai Customer Care Number – +91 44 3030 3838
Nokia Chandigarh Customer Care Number – +91 172 3030 3838
Nokia Jaipur Customer Care Number – +91 141 3030 3838
Nokia Gurgaon Customer Care Number – +91 1272 3030 3838
Nokia Noida Customer Care Number – +91 120 3030 3838

View More Information...

Customer satisfaction rating
3%
Complaints
6666
Pending
739
Resolved
20
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Nokia India related photos (544)

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Nokia India Customer Care related pictures (544)

Nokia India Complaints & Reviews

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Nokia India — Complain for Purchasing Nokia 230 Dual Sim Mobile

 Ritwik Roy26 on Jan 10, 2017
Hello
I have purchase a nokia 230 dual sim mobile phone from E-Bay on 22nd December 2016. It was a manufacture defect handset from Ebay. I have knocked Ebay for resolving this issue for several times but they are still not taking care of it. So I would like to request you to kindly take care of my matter.
With Regards
Ritwik Roy
Mobie - 08902207336
E-Mail ID - akash26sept@gmail.com...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Nokia India — LUMIA 540 mobile under warranty denied to service

 John Mathew73 on Jan 7, 2017
Please note that I have LUMIA 540 Mobile purchased on 22/03/2016 which is under warranty for 1 year, given for servicing at SAMVRADHI TECHNOLOGIES on 13/12/2016 after 9 months of purchase with the complaint of only phone not switching off the Airplane Mode. Service center is returning back the product without repair or replacement responsibility mentioning Liquid Damaged. Phone dosen't have any external damages and I can't understand how the mother board got damaged and if so, I understand it is the company responsibility to repair or replace the phone as the set is under WARRANTY. All details attached...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Nokia India — Nokia mobile phone battery is not working.

 anil kumar meerut on Jan 2, 2017
I purchased a nokia mobile battery on 14.07.2016 from Nikki General Store shop no 37 Pallav Towers Pallavpuram Phase 2 Meerut vide bill no 11852/14.07.2016. Battery no is 437995611411320 2680:0670796. It was told that battery is guaranteed for one year. The battery is not working since 19/12/2016. I contacted to service centre at 0121-30303838 with Mr Kaushik who behave rudely and refused to tell full name.Please replace the battery.
Thanq
Anil Garg
D- 9 Pallavpuram Phase
Meerut(UP)250110
Mob 7217215252...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Nokia India — Warranty Denied

 Rayees751222 on Jan 1, 2017
​I ​have purchased Nokia 105 from your retailer namely "Seerat Computers Kulgam" on 04-07-2016. The phone shows contact service from last one month. i have visited your Nokia Care center "Sheikh and Co." at Anantnag. They asked me that as per user guide phone will be replaced under warranty through retailer. After this i visited that retailer and asked him for same, but he refused and said that this is not our job. So, i request you kindly look into matter and solve my problem as soon as possible.

Regards & Thanks
​Rayees Ahmad Dar
Address: Kulgam, J&K​
Complaint comments  Read comments Complaint category Mobile Handsets

Nokia India — Nokia 230 dual sim

 aqsqqs on Dec 24, 2016
Sir I have brought Nokia 230 dual SIM mobile on Sep 9th 2015 from Amazon online store, now I'm facing a problem in this phone, and as this phone is 1 year guaranteed replacement model no other service centers are ready to replace the phone. So please do help me with this problem by providing a reply that Amazon is responsible to take back the phone.
Thank you...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Nokia India — 3G Nokia C5-03 Touch Mobile

 panchal tushar on Dec 23, 2016
I would like to inform you that, i am not satisfied with your product, i would be happy if you get this product back, because instead of this i want to but a same product in the same price, so, please accept your product back, and return my cash back, as soon as possible.

Product Details : 3G Nokia C5-03 Touch Mobile

Order Date : 13/12/2016

Order No. : #BOO1144050101

Thanks & Regards,

Tushar Panchal

+919173017446...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Nokia India — Lumia 640 XL

 sandeepmu92 on Dec 21, 2016
Dear Sir,

I bought a mobile of Nokia ( Nokia Lumia 640 XL ) one year ago .
As they give the guaranty period of one year . In this one year i gave my mobile many times to service center for many issues.
In this one year my phone get many different issues like call hanging, touch problem, overheating . These problems occurs every after 2 to 3 months .

And all the time i submitted my mobile to service center and they take 15 to 20 days to repair it . After when i get my phone it works well for 2 to 3 months and then again occur some issue..
Complaint comments  Read comments Complaint category Mobile Service Providers

Nokia — I got old Nokia 225 black mobile phone

 Mangesh Ramaji Bhoyar on Dec 4, 2016
Dear Rediff
Order No. 13978623
I ordered new Nokia 225 (red)mobile phone but I got old Nokia 225 (black) phone & battery . It is quality so poor and Scratch's on display.

Its my request to you I will return the product & you refund the money back please. Thank you
Mangesh Rama Bhoyar
PH No. +917841083475...
Complaint comments  Read comments Complaint category Mobile Handsets

Nokia India — Nokia Symbian phones

 chanan1983 on Nov 27, 2016
I have buy a Nokia Symbian device very recently. Now they are not providing the support. OVI store not working.Now i come to know Microsoft has stopped supporting for Nokia devices. Nokia old phone are still available in the market. Its the responsibility of Nokia or Microsoft to re-call all unused stock from market if they are not able to provide the customer support. Now I decided to file a legal case in the court against both company on this issue....
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

Nokia India — Lumia 625/ complaint against nokia care .

 indranil53 on Nov 26, 2016
Dear sir,
On 29th august 2015 i, indranil chattopadhyay having lumia 625 mobile set, (Imei no 353035069280773) went to your nokia service center (Anand international, 233 diamond harbour road, kolkata - 700034, west bengal, india) and came to know that warranty period of my lumia set has been already over. Then i, requested to the concern person who was present in service center. His reply was such that he would reply the same at the rupees 3500/- to 3800/-. Thereafter he would inform me that he would give a ring when my lumia 625 set will repaird and rectified. After was i give several...
Complaint comments  Read comments [3]Complaint category Mobile Handsets

Nokia India — Nokia mobile 730

 Bhanupriya Chauhan on Nov 25, 2016
Nokia mobile 730 model
Black in color
Touchscreen
Imei 1: 355151064811724
Imei 2: 355151064811732
Loss of mobile took place on 16th nov between 10:00 pm to 11:00 pm at j w marriott hotel in aerocity.
Kindly block the mobile for any further misuse or misconsumption of the mobile. If found the lost mobile kindly contact on 9818994229.
The mobile is windows phone with model number 730....
Complaint comments  Read comments Complaint category Mobile Handsets

Nokia India — Nokia, 225 cannot connect to internet.

 Pankaj Pamani on Nov 18, 2016
I bought a nokia mobile phone model 225. Whenever i try to connect to the internet, the phone displays a message "cannot load page, check your phone signal". I was always under the wrong impression that the network signal of service provider was at fault.
A few day ago i saw reviews of this phone on google and was shocked to see hundreds of users having the same complaint. The phone is faulty.
I claim a replacement for the defective nokia 225 mobile phone.

Pankaj pamani
P. Pamani@gmail.com
9831080722...
Complaint comments  Read comments Complaint category Mobile Handsets

Nokia India — Group sms and cortana not working

 sagar1980 on Nov 17, 2016
Hi, i am unable to send group sms from my lumia 730 (Window 10) handset, every time it shows "unable to send try again". I have checked my sim and its working in another handset.
Also cortana is not working, on pressing "ask my anything" its getting crashed..

Speak to customer care many time but issue not resolved.
Can someone help me on these issues....
Complaint comments  Read comments [1]Complaint category Other

Nokia India — Am i winner of nokia award? I want to know that is it real or fake

 Murshidul Islam on Nov 16, 2016
I have got an email that I m the winner of 2016 Nokia award.I want to confirm that is it real or fake.the mail was like this, your email as been award of 950, 000 in the 2016 NOKIA AWARD DRAW 2 Microsoft lumia 950 mobile phones, new laptop.Now, I have to confirm that the information sent to me is it right?
Please sent me a reply after confirming this to my email ID....
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Nokia India — Nokia 130

 Themiya on Nov 14, 2016
My nokia 130 mobile phone did not show missed call notification when I use the key pad lock on my mobile. When I did master reset of my mobile it was ok. Then the missed call notification shows in the lock screen display. But after some days the same problem was came. How I solve this issue. I updated my phone to the newest version yesterday. But it not ok...
Complaint comments  Read comments Complaint category Mobile Handsets

Nokia India — Sim Slot not detecting any of the sim cards

 Kiran Venkatesh on Nov 13, 2016
Ear Sir/Madam,

As mentioned in the subject, In Nokia 101 Dual sim mobile, the second sim slot not detecting any of the sim cards.This problem I am facing from 6 months. I checked the sim cards in other phone, they are working well. I also replaced the sim slot but no use, same problem still exists. Please let me know, its because of any IC issue. I am waiting for the reply.

Thank you....
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Nokia India — In warranty product denied by both

 Bishnugup on Nov 12, 2016
I had purchased Nokia model 230 from retail store.now my phone screen is facing issues I went to service centre they refused by saying the seller will do.
Now seller denied and misbehaved saying throw ur mobile in dustbin.i had filed a consumer case which is as follows

Consumer court reference no :72320.
They said u will give some code or no to which I had to forward to consumer court....
Complaint comments  Read comments Complaint category Mobile Handsets

Nokia India — Lumia 630

 kedarnaval on Nov 11, 2016
I had purchased a Lumia 630 on 13th July 2014. In the week of November 2015 the handset felt in water and the internal circuit burned. The cell phone was in dead condition and the PCB was damaged, but no physical damage occured to outer body. Then I submitted it to Nokia Care, at Rajapeth, dist. Amravati, Maharashtra, on the date 27th November 2015. They told me that the cell phone will be returned after 1 month. But untill now my phone is not been returned to me. I have called then hundreds of time, also every week I visited to store but they don't take us seriously. Now I am planning to add petition...
Complaint comments  Read comments Complaint category Mobile Handsets

Nokia India — Nokia 230 /changing a phone

 rishabh gupta 8687 on Nov 10, 2016
Sir i buy a nokia 230 on 21/07/16 in that there is probiem of flashlight so i gone to nokia care then customer executive says that ypur phone is replaceable so then i go where i buy the phone he taken the phone on 19/9/16 saying 15-20 days lagega mil jayega i said ok then after 20 days i go to receive the phone he said aagya problem theek hai ab sahi chalega mai le gaya but problem same thi, then again i submitted the phone on 06/10/16 abhi tak nahi mila or yahi bolte rehte hai aaya nhi server problem mera kitna convience lagta hai aaj 56 days hogaye i need the answer asap and pls take strict action.
Complaint comments  Read comments Complaint category Mobile Handsets

Nokia India — Mobile not replace at a given date

 vivekjain3103 on Nov 8, 2016
I have purchase a nokia mobile nokia222 DS company have given a replcement warranty at a mobile but they cant be replaced my mobile at a given date
i will purchase nokia222 DS balck color at the date of 06/08/2016at the DH MOBILE PVT LTD address:- sapna sangeeta road indore they cant be given my mobile this shop manager contact number is 7049477683
and the distributor is Mr. Chetan Tomar they also cant help...
I will provide my mobile bill copy

so kindly please help me and given back my mobile as soon as possible...
Complaint comments  Read comments Complaint category Mobile Handsets

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