Nokia India Customer Care
Nokia India Private Ltd.
Customer satisfaction rating: 3%
Submit a Complaint
5596
COMPLAINTS

Nokia India Customer Care

Nokia India Private Ltd.

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Address
SP Infocity, Industrial Plot no. 243, Udyog Vihar, Phase 1
Dundahera
Gurgaon District
Haryana
India - 122016

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
470
down
187


Fax:
Fax:
+91 12 4483 3099  
+91 80 4015 9999  
+91 33 4006 2260  
+91 22 6776 9009  
+91 44 6653 0301  

Additional info

Nokia Corporate Office

Address: Tower A&B, 5th Floor,

Sector 25-A, DLF City Phase 3,

Gurgaon-122002, Haryana

Contact Number: 0124 – 4199000



Nokia Branch Offices in India



Nokia Delhi



Address: Kailash Building, Flat no 1204,

12th Floor, Kasturba Gandhi Marg,

New Delhi – 110 001 india





Nokia Bengaluru



Address: 2B, Mercury Block,

Prestige Tech Park, Sarjapur, Marathalli Ring Road,

Kadabeesanahalli, Varthur Hobli, 560103 Bengaluru





Nokia Kolkata Office



Address: 3F, Tower II, Millennium City,

IT Park, Plot no 62, Block DN, Sec V,

Bidhan Nagar, Salt Lake, 700091 Kolkata





Nokia Mumbai Office



HDO Corporate Building Wing “A”,

Western Express Highway Andheri (E) – 400059 Mumbai





Nokia Chennai Office



RMZ Millenia Business Park, Campus-5, 2nd Floor,

No. 143, M.G.R. Road,

North Veeranam Salai, Perungudi,

Chennai – 600 096.



Regional Nokia Customer Care Numbers



Nokia Delhi Customer Care Number – +91 11 3030 3838

Nokia Mumbai Customer Care Number – +91 22 3030 3838

Nokia Kolkata Customer Care Number – +91 33 3030 3838

Nokia Chennai Customer Care Number – +91 44 3030 3838

Nokia Chandigarh Customer Care Number – +91 172 3030 3838

Nokia Jaipur Customer Care Number – +91 141 3030 3838

Nokia Gurgaon Customer Care Number – +91 1272 3030 3838

Nokia Noida Customer Care Number – +91 120 3030 3838



View More Information...

Customer satisfaction rating
3%
Complaints
5596
Pending
389
Resolved
38
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Nokia India related photos (539)

Nokia India Complaints & Reviews

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Nokia India — worst mobile company, charging problem and bad experience with nokia

 Nitish0171 on Dec 12, 2018
Poor build quality and my phone have charging problem i bought it 1 month ago then go to nokia care they said they charge 2250 for it. Then what is warranty. They is not breakage u can check in photo. Worst mobile company, bad service, not loyal to customer and worst care service they treat with people like animals, nokia phone have poor quality....
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Nokia India — nokia 3.1 plus

 Aoudumbar Suravase on Dec 10, 2018
Date[protected]
Incident - my newly brought mobile phone (Less than 24 hrs), slid through my hands. Height is less than a 1 feet. Then the mobile screen broke down. It should not happen. The height is less. Also the mobile fall slowly, not thrown. It just slid from my hands. The display quality is bad.

Resolution - i want refund or the new phone with better display quality....
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

Nokia India — harseement by customer care centre and product issue

 Walia Sahib on Dec 10, 2018
Sir i recently purchased nokia 2 mobile set from sirhind road patiala. Twice time i was faced the problem in the set in which speaker not work proper and i submitted my mobile set in the nokia care centre (Patiala) near dav school, for repairing twice time and after this harseement a new issue occurred in the mobile set in which my first sim is not working and i again visit the nokia care centre for this concern but your nokia exceutive mr sandeep kumar misbehave with me and collected my mobile set with out any updation that who much time he need for repairing. Now i want immediate action and resolution...
Complaint comments  Read comments Complaint category Mobile Handsets

Nokia India — I did not receive my refund from nokia

 Zen Venky on Dec 8, 2018
I have purchased nokia 6.1 plus from nokia.com. When i received it, fingerprint scan is not working. Went to service center to get it verified and returned it back to nokia. When nokia generated new order for me, i have contacted support chat team and cross verified that whether i can cancel the order or not. As per the technician's update i have cancelled the order within 4 hours.

Received cancellation confirmation email (Oct 25th, 2018) from "noreply@nokiaphones.com" stating that i will receive my refund within a week time. Today it's dec 7th, 2018 no refund is received in my credit...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Nokia India — bought a new mobile nokia 6.1 plus- service not complete

 Rajesh.bes on Dec 5, 2018
I want to know the current status of the job sheet, since the Nokia 6.1 plus was bought through Flipkart on 21.10.18 and within 11 days it had a network problem, so I contact Flipkart to replace my new mobile, but they refused to replace and also told to contact Nokia service, I put a job sheet on 3.11.18, ( enclosed)and the target delivery date is 10.11.18, but till now I didn't get my mobile, so I contact Flipkart so many times to revert my money back, and also contact Nokia so many times to send the parts or otherwise swap it and give the new mobile, so I request you to give me a solution imediatey...
Complaint comments  Read comments Complaint category Mobile Service Providers

Nokia India — nokia 7 plus /wifi, battery, charging, updates nothing working

 Hammadkhalid89 on Dec 5, 2018
I visited service centre for the problems that i was facing like
1-battery drainage
2-charging time increased
3-no updates
4-wifi not working
I was on android 9.0 pie 1 september security patch.
I visited service centre for this for the 5 time. They again installed the os
And currently i m on android 8.1 oreo may security patch still my problem are not solved
Whenever i check for the updates it shows me that u r phone is up to date.
Service centre is not able to slove my problem
I would request nokia to give me replacement...
Complaint comments  Read comments Complaint category Mobile Handsets

Nokia India — nokia 5.1 plus/ display issue.

 Saral Yadav on Nov 30, 2018
Nokia 5.1 plus display get blanked suddenly and made me to go to service center for just one month old mobile.
Its screen shows shivering effect when we plug in the ear phone.
And your site says type many no. Of words to get your problem resolved
You should understand the seriousness of the topic of just one line long.
My uncles 6.1 plus is also having screen related issue.
All nokia mobiles all hell to purchase now...
Complaint comments  Read comments [2]Complaint category Other

Nokia India — nokia 3310 - not functioning

 ashokmw on Nov 30, 2018
Dear team,

I bought nokia[3310] a box piece on 08th may 2018 through amazon from the seller appario retail private ltd, anajaneya infrastructure project no 38 & 39, soukya road, kacherakanahalli, hoskore taluka, bangalroe rural district, bnagalore karnataka 560067.

This phone is stopped functioning from last 1 month. Issue is the screen was stuck in one position and later it was stopped functioning at all.

Try no: 1
To report this i searched amazon team in online, in which the efforts were in vain as no such platform or a team is available to...
Complaint comments  Read comments Complaint category Online Shopping

Nokia India — phone dead no display

 Aap Ka Siraj Shaikh on Nov 30, 2018
Dear sir/madam

My self siraj shaikh and leaving in ankleshwar, gujarat, india.

I wish to complain about my nokia 6.1 mobile phone, color : blue, imei/serial no [protected], product code 22pl2l20013  that i purchased on 22th august 2018 in rs.16980/-.

I am complaining because i’m very much dissatisfied with this product.

I got a problem within 3 months only of "no display" so i went nokia care "z plus mobile gallery, shop no 8, patel shopping center, near [censored]al circle, bharuch, gujarat. They taken in their custody and given jobsheet...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Nokia — nokia ss 105

 Sachin Duseja on Nov 29, 2018
I had bought a Nokia set Nokia 105 SS from Amazon on 31 Aug 2018. The set started to give troubles and ended up with no charging and was not working. A complaint was registered with Nokia customer care with complaint no as 602390 and 621976 dated 23 Oct . However despite repeated complaints and their promise to replace the set post pick up through blue dart they are not addressing the complaint .
The inconvenience is due to unprofessional behaviour of the company. Please look into the matter and revert at the earliest.
Regards
Colonel Sachin Duseja...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Nokia India — nokia 5.1 plus mobile

 Viveka.Pandit on Nov 29, 2018
I had purchased nokia 5.1 plus mobile through flip cart on 28.10.2018 and found that camera is not working and i chased flip cart for replacement but it is not replaced by flip cart and finally said that you may repaired this set from nokia service center. Finally i submitted my mobile to nokia service center with job-sheet number[protected]/181117/008 on dated 17.11.2018 and found that the mother board and camera is defective.
I am very sorry to inform you that still after an interval of 12 days it is not repaired and i am facing huge problem without mobile.
Kindly resolve the issue...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Nokia — nokia 7.1

 Sreeraj Rajeev on Nov 29, 2018
Last moth i bought a nokia 7.1 phone for rs 26, 600. My friends suggested few other phones for the same price range, but still i bought the phone because i believed in nokia's comeback, which i regret big time. Well coming to the problems. With in 1 week the phone started showing glitches. Then later on there was some problem with the speaker i couldn't make calls without an earphone. I went to the service centre at trivandrum, had to keep the phone there for more than a week because they said since it is a new model the spares aren' t readily available. Then i got the phone back, now its a week...
Complaint comments  Read comments Complaint category Insurance

Nokia India — nokia 6.1

 LOCAL ATA on Nov 28, 2018
Nokia cheated with us about the zeiss optics. I have bought nokia 6.1 just because of zeiss optics despite having the large ugly bazzels. But the picture quality is so low that i cannot even post it to facebook, instagram, its totally unusuable. I have paid 16, 500 rupees for 32gb variant and now i feel cheated with nokia. They are just marketing their phones with zeiss optics but its only a gimmik. I will complain to consumer forrum for false marketing promise of nokia6.1 and i want refund for this crap phone. Also fingerprint reader doesnot working by any means....
Complaint comments  Read comments Complaint category Mobile Handsets

Nokia India — nokia 6.1 plus

 vijaysingh484 on Nov 26, 2018
Hello
Dr. Vijay singh here
I gave my mobile to paramhansh care, jhunjhunu on 10/11/2018 (Charging slow)
They sent this to jaipur for repearing after 15 days i went there and they said it will take time beacouse they don't have parts.
Is this a joke that nokia care don't have type-c port?
What should i do?
Emai:- vijaysingh484@gmail.com
Mob-[protected]...
Complaint comments  Read comments Complaint category Mobile Handsets

Nokia India — replacement of a phone

 bhavinm123 on Nov 26, 2018
This is regarding the replacement of a phone issue i am having. I have called up many times and have been doing so since 2nd nov, on the very day had been told that the new phone will be given in next 7 days. So far i have not been given a new phone. I have heard that nokia is such a good brand with a great service. Having been in this situation makes me doubt the service by nokia....
Complaint comments  Read comments Complaint category Mobile Handsets

Nokia India — nokia 8 download mode problem

 Vijay dhoot on Nov 24, 2018
I was facing some download mode problem with my nokia 8 mobile. I gave it to indore service center as they said some software issue. But even after 7 days i have not got a satisfactory answer from them.. My phone is under warranty and i told them to replace the handset if problem persists.. I am facing lot of problems without phone. Please look into the matter at the earliest.. Thank you...
Complaint comments  Read comments Complaint category Stock Market

Nokia India — fake commitments by their authorised service centre

 Navneet_Soni on Nov 19, 2018
I Submitted My NOKIA 5 Black to Nokia Authorised Service Centre [AIKON Technologies] in Panchkula Sector 11, SCO 38. As it has Audio jack problem with Audio Jack.

They Guys committed me around 20 to 25 days Max to get phone repair from Nokia as it was under warranty. I called them on the 27th day and they are again demanding one more week to get it done without any suitable reason.

I have a problem with Nokia as I have purchased my handset from them so they should have a given link to their website so that customer can track for their phone how much time it will take...
Complaint comments  Read comments [1]Complaint category Telecommunications

Nokia Service Center — about nokia 5 phone

 Vans yadav on Nov 19, 2018
I take my phone to service centre (Manav communication 2530, lower ground hundson line, kingsway camp, gtb nagar new delhi-110009).
They checked my phone and said that your phone have these problems - (Keys not working and battery drain too fast) beside this my phone is in working condition.. But after 1month when i go pick my phone they said that your phone have some major problems like liquid problem. But they checkedphone while submitted there is no such issue. They asked me to subbmite 4520 rs to resolve myphone problem. They all doing such a fraud.
Sir i request to take some action...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Nokia India — mobile phone, imei no.353398091087354, model, ta-1089, nokia 601

 D. Anil on Nov 17, 2018
R/sir,
My phone is getting heated during charging, when i contacted to service centre, they told that it is common process. If phone heated during its working (With no charging), it is allowed to heat upto 48 degree celcius, if it crosses 49 degree celcius, then only there is problem and company will help, otherwise not. Is this information true, pl. Help....
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Nokia India — long pending refund

 ppsi on Nov 11, 2018
Sir
1. A successful online transaction of rs 15999/- was made on 28/8/18 to book a nokia phone through payu.
Transaction id :[protected]
Merchant website : http://www.nokia.com/phones
Amount paid : 15999.00
Order date :[protected]
Customer phone number : [protected].
2. Nokia confirmed no order booked despite of successful transaction.
3. Despite of repeated requests to nokia (The merchant website), payu (Money transaction site) and pnb (The concerned bank), the money has not been credited to my account yet....
Complaint comments  Read comments [1]Complaint category Mobile Handsets

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