Nokia India Customer Care
Nokia India Private Ltd.
Customer satisfaction rating: 3%
Submit a Complaint
5766
COMPLAINTS

Nokia India Customer Care

Nokia India Private Ltd.

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Address
SP Infocity, Industrial Plot no. 243, Udyog Vihar, Phase 1
Dundahera
Gurgaon District
Haryana
India - 122016

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
545
down
210


Fax:
Fax:
+91 12 4483 3099  
+91 80 4015 9999  
+91 33 4006 2260  
+91 22 6776 9009  
+91 44 6653 0301  

Additional info

Nokia Corporate Office

Address: Tower A&B, 5th Floor,

Sector 25-A, DLF City Phase 3,

Gurgaon-122002, Haryana

Contact Number: 0124 – 4199000



Nokia Branch Offices in India



Nokia Delhi



Address: Kailash Building, Flat no 1204,

12th Floor, Kasturba Gandhi Marg,

New Delhi – 110 001 india





Nokia Bengaluru



Address: 2B, Mercury Block,

Prestige Tech Park, Sarjapur, Marathalli Ring Road,

Kadabeesanahalli, Varthur Hobli, 560103 Bengaluru





Nokia Kolkata Office



Address: 3F, Tower II, Millennium City,

IT Park, Plot no 62, Block DN, Sec V,

Bidhan Nagar, Salt Lake, 700091 Kolkata





Nokia Mumbai Office



HDO Corporate Building Wing “A”,

Western Express Highway Andheri (E) – 400059 Mumbai





Nokia Chennai Office



RMZ Millenia Business Park, Campus-5, 2nd Floor,

No. 143, M.G.R. Road,

North Veeranam Salai, Perungudi,

Chennai – 600 096.



Regional Nokia Customer Care Numbers



Nokia Delhi Customer Care Number – +91 11 3030 3838

Nokia Mumbai Customer Care Number – +91 22 3030 3838

Nokia Kolkata Customer Care Number – +91 33 3030 3838

Nokia Chennai Customer Care Number – +91 44 3030 3838

Nokia Chandigarh Customer Care Number – +91 172 3030 3838

Nokia Jaipur Customer Care Number – +91 141 3030 3838

Nokia Gurgaon Customer Care Number – +91 1272 3030 3838

Nokia Noida Customer Care Number – +91 120 3030 3838



View More Information...

Customer satisfaction rating
3%
Complaints
5766
Pending
384
Resolved
44
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Nokia India Complaints & Reviews

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Nokia India — call waiting not active

 sai krishna bandla on May 22, 2019
I got nokia 8.1, there is problwm with call waiting, when i am in one call.. I am not able receive any deep sound or notification of other calls at the same time. I activated the call waiting in call setting option still it remains the same. I checked with my network provider. They informed it is mobile problem. Kindly help in solving this issue because i am missing the calls...
Complaint comments  Read comments Complaint category Mobile Handsets

Nokia India — worst customer service nokia

 ankur matriya on May 22, 2019
Nokia is not able to provide support to its customers. I purchased a nokia 3310 last year which is in warranty now and has malfunctioned. I have called nokia support several times and every time they provide me fake assurances that it will be picked up and will be replaced. I am very much disappointed with this because its been 12 days and nothing has been done despite calling nokia customer support several times. I hope someone will look into this and get it resolved. Reference number : 1012230....
Complaint comments  Read comments Complaint category Mobile Handsets

Nokia — nokia 7 plus

 siddhusss on May 21, 2019
I have nokia 7 plus and its not getting charged and its still under warranty and i have submitted my phone to nokia service center in locality on 6/05/2015 and they sent my phone to bangalore for further management of my phone but still they didn't return my phone and its already 15 days over.. The people in customer care not responding to me properly.....
Complaint comments  Read comments Complaint category Mobile Service Providers

Nokia India — announced winner of 90 lakhs and laptop

 Krupa Mehta on May 21, 2019
Hello sir,

I received this message on my phone.
Could you please confirm if it is fake or not. I am forwarding you the message exactly how i received it. Kindly let me know at the earliest.

Your number has emerged winner of rs90. Lakhs & laptop from nokia company mail your name, address, sex, age, mob no, batch no gh838qpv to [email protected]
Complaint comments  Read comments [3]Complaint category Computers & Accessories

Nokia India — bad sound of nokia earphones, company is refusing to refund

 DipanshuSharma on May 20, 2019
There is a sound issue in Nokia earphones I purchased, the sound quality is really bad. Company is saying to give pictures and videos but this cannot be shown in the video or in pictures as it is a sound issue.

I have tried with multiple devices and the sound quality is really bad and poor.

As I have initiated a refund they are refusing to take the earphones back.

I have mailed and called many times to the Nokia Customer Support but no action is taken.

There is a 10 days replacement guarantee on the product and on the first day itself,...
Complaint comments  Read comments Complaint category Computers & Accessories

Nokia India — nokia 7 plus

 arunbradsonn on May 20, 2019
Hi arun here, i took a nokia 7 plus before 6 months for 26000/- and i have a charging problem and i have given to nokia care malleshwaram bangalore its 14 days i m not getting any response to my product and they promised to deliver me in 3 days with extra charge of rs 1500 and till now i didt get my product job sheet no[protected]/190507/001 my mobile number [protected], email id [email protected]
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Nokia India — nokia 6.1 issue

 Surajsk8 on May 15, 2019
Dear sir,

Job sheet number[protected]/190413/001
This is to keep inform you that i had submitted my nokia 6.1 plus on 13th april 2019 for charging & battery which was minor issue but i still not received any positive response from your side.
Every time i need to followup with your team and nokia care but not helping me by saying parts not available & when i ask which parts you need or not available in nokia gallery then everytime changed reason by stating technical issue call after 48 hour & when i called after 48 hours same thing happened.

I want to upgrade...
Complaint comments  Read comments Complaint category Mobile Handsets

Nokia India — charging port

 Abhimanyu Sanyal on May 14, 2019
I have purchased nokia 6.1 plus four months ago from nokia web store[ digi life distribution & marketing services ltd. New delhi.110036 (Xld3)] but suddenly i have started facing charging issues so i submitted it to my nearest nokia care one month back but still now am waiting for the device whenver i visit the service centre i got the info. The device would come soon and whenever i communicated to the company executives through live chat they don't provide any correct information regarding the problem or the possible date of getting back my phone not only that the toll free customer care no. 1800...
Complaint comments  Read comments Complaint category Mobile Handsets

Nokia India — mobile charging issue

 Anees Rahim on May 13, 2019
Dear Concerned,

Nokia 5.1 plus
Job number:[protected]/190418/007
IMEI No: : [protected]

I have provide my mobile at the service center at poovath international at kochi (pt usha road, Behind maharajas college ground ernakulam) on 18/04/2019. It was said that my battery has died and they would fix it within 2 days. Even though I had emergency, I left the phone to be repaired.

On April 20, when I visited them, they said they had shipped it over to nokia, even without my consent, since they had shortage of parts and would be resolved soon....
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Nokia India — nokia 6.1 plus

 riyatanwar97 on May 11, 2019
Phone's charging port was damaged, the people at the service centre said i will get my phone back in next 3-4 days. I gave it on 27th april, i was promised i will get it back by 30th april. I've been calling them since, every time i contact them, they say the part is not recieved yet, it's on the way, i'll get it in another two days.
Since then, it's been more than 15 days, and still when i called them, they asked me to wait for another 2 days.
Worst service on their part.
I've been working without phone for more than 2 weeks now. This company has the worst service ever....
Complaint comments  Read comments Complaint category Mobile Handsets

Nokia India — nokia 7 plus charging port issue worst service ever

 Sufiyan01 on May 11, 2019
I'm repenting on the day i bought nokia's phone
Jobsheet no.[protected]/190430/001

*there was a charging port issue in my phone, for which the phone was completed 15 days in the service center
*the service center executive is saying that the parts were not dispach from the company
*no update or tracking report from the company are being given me
*other chinese companies provide better service than you

Now you answer me :-
(1) do you think a customer's phone is so worthless for him

(2) if you keep a customer's phone...
Complaint comments  Read comments Complaint category Mobile Handsets

Nokia India — delayed service for nokia 7 plus

 Prashanth Bagal on May 10, 2019
I have given my new nokia 7 plus mobile for service at nokia service centre hanmakonda, warangal. People at service centre are delaying the process since 20 days. They are saying spare parts haven't arrived yet. This is not at all good on their part. So, iam here to file complaint against nokia service centre, hanmakonda, Warangal. Please take necessary action against them as soon as possible. Because not only me, there are several customers who suffer this kind of problem. Nokia care must know that if there is no proper service then why the hell are launching these many devices. Shame on nokia...
Complaint comments  Read comments Complaint category Mobile Handsets

Nokia India — nokia 3, battery

 jpsandip on May 8, 2019
I have purchased a new nokia 3 phone on 1.04.2019 from agnicom communications kolkata 72, email... Agnicom. Vsnl.com, vide their cash memo no 3425 and phone imei no [protected].
Form day 1 the charging and power backup is problematic, since i am in sales and tour is my job, i could manage time and went to the shop on 30th april, they checked the problem and redirected me to nokia service center. Next day i went there, everest mobicare, chandni area, ms. Mampi, and they took 4 hours and serviced the phone, but the problem still not resolved, next day i traveled to indonesia and yesterday...
Complaint comments  Read comments [1]Complaint category Doctors

Nokia India — misbehave dealing from authorised nokia center

 Ninan Motors on May 7, 2019
I purchased a nokia mobile from xperia mobiles, pathanamthitta, kerala. On 26.03.2019 (Model name - nokia 1 d5) now iam facing a display error in my phone. I reached nokia service center for this complaint on 07.05.2019 morning 10am. They ask me to wait until 3 hours, i agreed and give my phone for service check. After 3 hour i went to service center for my mobile. Now they are saying they will not provide warranty for this mobile. I asked about my warranty period. But they will not corporate with me for this. They are trying to prove some unwanted excuse for this. So kindly requesting to do the...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Nokia India — I'm complaint for nokia 105 model no mobile phone from kolkata.

 Jr Nahak on May 5, 2019
I would like to intimate you that, i have purchase a new nokia 105 model no mobile phone from kolkata on dated 03/04/2019.
But my new mobile is not working on dated 04/05/2019. Im visit your nokia care near ultadanga kolkata for check and rectification. But that guess not checking my mobile phone problems, he/she told me go to where you purchase this mobile he is responsible for repairing or exchange the mobile, still that seller guy not taken any action.
Both the person has not taken any action...
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Nokia India — useless service

 Zubair KK on May 5, 2019
My phone charigng port got damaged and i've givrn it for repair.
They promosed to give on 30th apri. But they havn't given it till today and they keep saying next day.

I contacted nokia customer care several times, but no use. They are also keep saying i will get status within 48 hours, but already one week over and i didnt get any call till now. They are not even taking responsibility of anything and they are not even ready to escalate my issue.

I've been using mobiles for past 13 years and first time i became phone less just because i purchaded nokia...
Complaint comments  Read comments Complaint category Mobile Handsets

Nokia India — nokia 5.1 plus mobile charging port problem

 Ashok669 on May 4, 2019
I have bought a nokia phone after few days of use the phone charging port not working properly while checking with service centre they said that moisture were in the port.. It was an unsatisfied answer for me.. While checking in internet i found many of them using the same model face the same problem.. I lost trust on nokia.. Here after i will not buy nokia phones.....
Complaint comments  Read comments Complaint category Mobile Handsets

Nokia — nokia 6.1 plus ( service issue and manufacturing defect)

 Hassain Khan on May 4, 2019
I have purchased Nokia 6.1plus on october 24 the after using 3 months it has a problem in Charging port when I visit service center which is 25km far from my city on March 16th.

They took my mobile and check it and returned to me ans said "it has a port issue we have to replace the board but right now we dont have the spare part you can call after two weeks once we receive will replace that I give you "

Im calling them regularly and asking about the spare part. After that they said it will take another week.. After one week thy said two days. after two days they said...
Complaint comments  Read comments Complaint category Mobile Handsets

Nokia India — phone replacement

 adil70 on May 4, 2019
My phone nokia 105 is completely dead and i complaint to nokia customer care but my complaint not taken seriously my phone in warranty period if this complaint is not given to me, then i will not be afraid to go to consumer court against nokia
And i will i can also spread the negativity against nokia
Please help me to change my phone

Name - adil raza
Email - [email protected]
Complaint comments  Read comments Complaint category Mobile Handsets

Nokia India — need solution for my query on nokia 6.1 plus

 Hassain Khan on May 3, 2019
Please solve my issue. Where to go and whome to ask.

I have purchased nokia 6.1plus on october 24 the after using 3 months it has a problem in charging port when i visit service center which is 25km far from my city on march 16th.

They took my mobile to service center of nokia (Delight solutions nokia care ashok bhopal chambers, 1st floor, sardar patel rd, secunderabad, telangana 500003) and check it and returned to me ans said "it has a port issue we have to replace the board but right now we dont have the spare part you can call after two weeks once we receive will...
Complaint comments  Read comments Complaint category Products & Services

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