Nokia India Customer Care
Nokia India Private Ltd.
Customer satisfaction rating: 3%
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6851
COMPLAINTS

Nokia India Customer Care

Nokia India Private Ltd.

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Address
SP Infocity, Industrial Plot no. 243, Udyog Vihar, Phase 1
Dundahera
Gurgaon District
Haryana
India - 122016

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
254
down
99


Fax:
Fax:
+91 12 4483 3099  
+91 80 4015 9999  
+91 33 4006 2260  
+91 22 6776 9009  
+91 44 6653 0301  

Additional info

Nokia Corporate Office

Address: Tower A&B, 5th Floor,

Sector 25-A, DLF City Phase 3,

Gurgaon-122002, Haryana

Contact Number: 0124 – 4199000



Nokia Branch Offices in India



Nokia Delhi



Address: Kailash Building, Flat no 1204,

12th Floor, Kasturba Gandhi Marg,

New Delhi – 110 001 india





Nokia Bengaluru



Address: 2B, Mercury Block,

Prestige Tech Park, Sarjapur, Marathalli Ring Road,

Kadabeesanahalli, Varthur Hobli, 560103 Bengaluru





Nokia Kolkata Office



Address: 3F, Tower II, Millennium City,

IT Park, Plot no 62, Block DN, Sec V,

Bidhan Nagar, Salt Lake, 700091 Kolkata





Nokia Mumbai Office



HDO Corporate Building Wing “A”,

Western Express Highway Andheri (E) – 400059 Mumbai





Nokia Chennai Office



RMZ Millenia Business Park, Campus-5, 2nd Floor,

No. 143, M.G.R. Road,

North Veeranam Salai, Perungudi,

Chennai – 600 096.



Regional Nokia Customer Care Numbers



Nokia Delhi Customer Care Number – +91 11 3030 3838

Nokia Mumbai Customer Care Number – +91 22 3030 3838

Nokia Kolkata Customer Care Number – +91 33 3030 3838

Nokia Chennai Customer Care Number – +91 44 3030 3838

Nokia Chandigarh Customer Care Number – +91 172 3030 3838

Nokia Jaipur Customer Care Number – +91 141 3030 3838

Nokia Gurgaon Customer Care Number – +91 1272 3030 3838

Nokia Noida Customer Care Number – +91 120 3030 3838



View More Information...

Customer satisfaction rating
3%
Complaints
6851
Pending
712
Resolved
27
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Nokia India related photos (576)

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Nokia India Complaints & Reviews

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Nokia India — nokia service center

 PankajSinghBh11 on Jan 17, 2018
Dear team
Few month back I purchase a mobile of Nokia N3 Sunday morning it's not getting on so I went at Monday Hazratganj Service center of Nokia they not open the mobile in front of me and after some time they all are saying liquid go inside your mobile so this type of complain not cover on warranty I am sure I'm my mobile not liquid go inside
Kindly take care...
Complaint comments  Read comments Complaint category Mobile Handsets

Nokia India — nokia 6

 harish__008 on Jan 16, 2018
I am using this phone from 3 months, since first day there are numbers of issue

Hanging every time.
Major serious issue not able to receive text messages, i harassed totally due to that by nokia, as i have lots of otp like service messages, which is halting so many important work.
Alarm, a very basic app even not working.
Bluetooth turn on automatically.
If i called to customer care, they have one thing to say "run on safe mode", which would not be worked.

If any one can heard this issue than contact me [protected]....
Complaint comments  Read comments Complaint category Mobile Handsets

Nokia Care — lost my phone - samsung

 Hanna Mini on Jan 15, 2018
Hi,

I lost my phone on dec 30th 2017, i used this platform to block my sim cards inserted in that phone, hope so it is resolved.

But i could not block the phone - samsung on5, i do not have my imei number
I lost the box somehwere. - and i have been getting security alerts to my mail id - that someone was trying to login my account from different location.

How do i block my phone.

Please suggest me a better way.
This makes me disturbed....
Complaint comments  Read comments Complaint category Mobile Handsets

Nokia India — nokia 6 defects

 Shubansal on Jan 15, 2018
Unexpected phone at 15000.

Old software
Hanging issue - too much hangs whenever I open my phone, too slow to work
Become hot many times - even at so less operation, it gets heated
Camera- not as per the megapixel claimed

I complained to customer care and also service centre, but there is no major action taken by them. They format the phone or make it on safe mode. It works good only for 2 days and then again it goes to the bad situation.

Please take action asap. Request you to replace it or I have to take major action.
Complaint comments  Read comments Complaint category Mobile Handsets

Nokia India — nokia 5 new speaker issue

 Adhvaith Gokul on Jan 14, 2018
I bought a new nokia 5... And just in 1 mnth phn started showing speakr issues... I opted a new phn just because i didn't want to repair and use my old phone. Now they are telling me that they will have to repair my new phone and retrn it to me... My purpose of buying a new phn is not thus justified... I reallu doubt the come back of nokia with phones is just a waste... A new phn getting hardware issues is smtng related with manufacturing issues. I really doubt nokia's quality of sales and quality of service. I have deposited my phnin service centre and i dont want a repaired phone. Nokia doesn't...
Complaint comments  Read comments Complaint category Electronics & Appliances

Nokia India — screen is detaching from the body from one edge

 Libinraj on Jan 10, 2018
My nokia 6 phone has been dealing with a problem and i have visited the nokia service center in kollam more than 3 times for repairing it in its warranty period itself, screen is detaching from the body from one edge but they repair each time and when i get back home the problem is again happening and the staffs in the nokia service center in kollam were not behaving properly. The phone is not even 3 months old and still having problems. I want this problem to be solved as soon as possible....
Complaint comments  Read comments [4]Complaint category Education

Nokia India — nokia 6

 Shubansal on Jan 8, 2018
Really not expected!

Nokia 6

Very poor software - various issue just after a week of purchase,
Hanging is the major issue i just feel - it hangs every time i use the phone,
Bad camera quality - the megapixel shown at the box is not at all the same as in the phone

Nokia is a cheater - they show different things and give totally different, it should be banned.

Not at all worth with the price marked up - it should be charged at less than 6000 bugs...
Complaint comments  Read comments [1]Complaint category Telecommunications

Nokia — bad customer service under warranty

 aishayu on Jan 6, 2018
I am using nokia 3 handset (Phone) i was suffering from hanging, android failure and instant battery drain in my phone. Due to which i sumbited my phone on 27 december2017 at nokia service centre namely aryan nokia service station in lucknow (Uttar pradesh) as it was under warranty and they took 9 days and today (6 january 2018) i got my phone back after repair but none of my problems were resolved and the staff was not at all helpfull....
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Nokia India — nokia 5 and moto g5 stolen (5-jan-2018)

 hardikpatel1689 on Jan 5, 2018
This is hardik staying in borivali (W) area.

Nokia 5 was stolen from my house today (5th jan 2018). My dad left the house for a temple in morning (8.30 am). That time no body was present in the hall. I was in the bedroom and my mother was in kitchen. When stranger came to house, my mother thought that dad has return. So my mom did not come to the hall area. By that time they have stolen two mobile phones. My dad came after 15 min of this incidence. After total 30 mins of incidence dad was planning to call someone an that time we come to know that phone has been stolen. Once device...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Nokia — new nokia 6 phone issues

 LIjo_Thomas on Jan 5, 2018
Email to nokia at support@hmdglobal.com

This is to bring to your notice that i have a nokia 6 handset that was purchased on 4th november'17 through amazon. Once i started using it, i found that it has issues such as ghost touched and becoming un-responsive during normal operation. The only way to recover from this issue was to perform a restart until the phone would hang completely.

On visiting k. R. K solutions at marathalli, bangalore, i was informed it was a software bug and he installed some software which made the phone work for a day before issues became more...
Complaint comments  Read comments [2]Complaint category Mobile Handsets

Nokia India — mobile related

 Ajayshankarshukla on Jan 3, 2018
I took the mobile 8-9-17 of the nokia 105 model from the shiv shakti mobile shop, now it is getting mobile. Speaking at the survey center, the replacement shop will be replaced by the shopkeeper and the shopkeeper says that the service center will change. And we are talking to cheating villagers. The store rate number is [protected], [protected] and my mobile number: -[protected]...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Nokia India — oreo update

 Ashraff on Dec 30, 2017
Hi sir, i'm using nokia 6, in you tube so many videos are there for oreo update but i'm not getting it, i can say that it is the problem of all nokia 6 users and i have seen that in nokia's website the last date for update is 2nd january 2018. So, please tell me how to update it. My present android version is 7.1.2 nougat. I hope that you will response my question...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Nokia India — nokia 6

 Sathwik Puttur on Dec 29, 2017
Sir i am using nokia 6 mobile from the last 4 months... I have got some problems after i updated security as well as android updates..
Problems are
1. Message app is not working proper. I hadn't get any messages unless i sent messages to someone..
2. Alarm app is not working in a proper way.. I kept alarm for everyday. Bt it dint ring.. Only notification come to display that u missed alarm like that..
Its not only my problem i have seen message app reviews many nokia 6 users has same problem..
Please help me to come out of this problem as soon as possible.....
Complaint comments  Read comments Complaint category Mobile Handsets

Nokia India — nokia 2 heating

 SYAMALA NS on Dec 29, 2017
I am a dead fan of nokia brand which i was using since 2005. Recently i purchased nokia 2 and had faced several problems, one major issue was heating of the device. I visited service centre for more than 5-6 times in just 20 days. I contacted to customer care number and explained this issue they escalated this issue to senior department and that person says install any temp app from play store if the temperature is more than 45c then the device is considered as fault. It reached around 44.4c while charging. How can you help regarding this issue. But my query is about why the phone goes upto 44.4...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Nokia India — nokia 5

 pankaj vhadge on Dec 28, 2017
Hi team,
Ordered nokia 5 & delivered on 15th dec 2017. After use of one day it was found that mobile is heating than normal. Complaint launch in flipkart on 17th dec 2017. There was no call back. 2 dyas later i called & explain in details the exact issue. Flipkart told me to follow few steps so did the same, still issue was not resolved. After 1st attempt team advice that technical team visit @ home however there is no person came & close the case (Without my confirmation) that mobile is working normal. Again i have complaint to flipkart & ask them to provide the refund as they have treat...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Nokia India — hanging of phone

 Vipin Litoriya on Dec 27, 2017
I purchased nokia 3 1.5 months ago. Now my phone starts hanging. My phone starts vibrating whenever i open any app. We are not able to use our phone from two-three days. For example, when i see any episode on hotstar, one or two episodes will be fine, but after it, it starts vibrating and the app is closed automatically. It vibrates for sometime. Sometimes, it only stops vibrating when i put it on charging....
Complaint comments  Read comments [1]Complaint category Other

Nokia India — nokia 8 display issue

 Barathvikraman on Dec 30, 2017
I have recently purchased the new nokia 8 on 4 Nov at poorvika offline stores and the phones display got damaged with in a month. The display was having black lines in the top and middle. Also sometimes we could see that the phone getting hanged and the battery life is not promising as much. The power charger is taking more time to charge the phone.

So have contacted the customer care and they said to submit the mobile to the nearest service center and also they said that if the device was found defective, it will be replaced. Then I have given the mobile to the service center on...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Nokia India — so much delay in servicing my phone noka3

 ajit tripathi on Dec 23, 2017
I submitted my phone in laxmi nagar nokia care on 19th december i was told to provide service in 5 days but still the part which they requested to company not received till 23 december so pls hear ur service centre employees also understand the value of time of a custmer how he servives without a phone.. Pls mind it for better service
My jobsheet no is
[protected]/171219/009
Ajit kumar
Model name.. Nokia 3
Problem.. Display touch issue...
Complaint comments  Read comments Complaint category Mobile Handsets

Nokia India — nokia 6

 Deepak Nikose on Dec 22, 2017
Extremely sad my nokia phone is less than 6 months old i doubt it has gorilla glass a low fall broke the glass. Please help in such case. There are cracks on screen, was it equipped with gorilla glass? As per the details given in the website, it's screen was supposed to be very hard and strong, i ve been fan of all the nokia fans even lumia. M sad.. Can you at nokia help me?...
Complaint comments  Read comments [2]Complaint category Mobile Handsets

Nokia India — nokia 150 basic model display issue.

 Shafiullah Syed on Dec 21, 2017
I have purchased Nokia 150 model phone dated 5th August 2017. The mobile was working properly till Nov 2017 end, But suddenly display was not working,
Hence I went to Chennai Nokia service center's (Anna nagar & Gopalapuram).
But there was no response from their side even when I am ready to pay for display.
Further I went to Poorvika showroom chennai (Ayanavaram Branch) from where i Purchased the mobile. But unfortunately they too are not ready to help me out.
In this juncture I am raising complaint to Nokia customer care to take this matter seriously in resolving the...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

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