BookMyOffer.com / Saturday Sunday Media Internet — Wrongly order delivered, not refunding my amount

Address:	500036
Website:	www.gmail.com

Dear Sir,

I have been placed the below mentioned order from Bookmyoffer. But i have received another order -Samsung 10800mah Power Bank on 22nd Jan 2017.

So, i want to return this item. Please send your person to collect this order. I need Samsung 25000mah Power bank, if it is available in your stock order the same at the earliest.

Either please refund my order amount of Rs.598/-. Please do the needful sir. Find the attached images of received order Samsung 10800mah Power bank against my actual order - Samsung 25000mah Power bank.

Sir, i have already spoke with Mr..Deepak (+91-[protected]) bookmyoffer person dated on 25.01.2017. He told that i will get the refund amount to my bank account. But he asking my bank card no. and CVV no. and also asking my available balance in my personal account. For refund purpose maximum details he require like Bank account no. and IFSC Code. But he is asking another details. what is the necessity to ask all these details.

And i have tried to contact the same person on 27.01.17, he is not responding my call. Another person (Mr. Sukind Jain -[protected]) called me and asking the same details like previously they have asked. And i have asked him directly why you need all these details to refund my amount. Then he was disconnected my call immediately. Kindly take the action and refund the amount from BOOKMYOFFER. Please do the needful sir.