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Samsung India Complaints & Reviews

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Last updated May 6, 2024
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Samsung India reviews & complaints(18888)

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M
Manishnivaan
May 6, 2024
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Refrigerator

Address:Flat no 520 nandighosh apartments komapalli goilundinroad

I hv a complaint regarding ur service person who is frequently telling he will come frm last 3 days but still not cmng
Name is sibaram choudhary
Do hell with ur service
Frequently saying yes but now not rcvng calls
Wht is this. Totally dissatisfied wt ur system...
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M146
Apr 29, 2024
May 6, 2024
This thread was updated on May 6, 2024
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Samsung authorised veetee communications pvt ltd

Address:Samsung authorised veetee communications pvt ltd Lingavel Tower, no. 1,100 Feet Road, Velacher, chennai-600042

Certainly! Here's the corrected version:

Respected Sir/Madam,

My mobile handset is currently experiencing a blank display issue. Therefore, I am planning to visit the Samsung Mobile authorized service center located in Velacherry, Veetee Communication.

I intend to visit the service center on Friday[protected] morning at 9:50 AM. Upon arrival, I handed over my handset to the service engineer....
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A
ananthu_rn
from Thiruvananthapuram, Kerala
Apr 23, 2024
May 3, 2024
This thread was updated on May 3, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

S21 Fe

I am writing to register a complaint regarding the service request for my Samsung S21 FE Exynos, as documented under Service Request No. [protected].
I purchased my Samsung S21 FE Exynos (Model Name: SM-G990E/DS, Serial Number: R5CT42T21ZK) on 25TH September 2022, through JIOMART. Unfortunately, a disturbing white vertical line appeared on my display on 06TH February 2024, following the latest software update received on 26th January...
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dcyaho
from New Delhi, Delhi
Apr 23, 2024
May 15, 2024
This thread was updated on May 15, 2024
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I have purchased new Au7600 4k led uhd tv and from the first day when installer open the box and switch on the tv in tv black spots and black 2 lines are showing and samsung installer said sir this spots and lines will be removed after few hours but nothing happens like that and I was complaining to greater noida service centre since more then 10 days I have shared pics and videos with them of what problem I am facing in my new tv but they don't bother at all no response coming from samsung greater noida service centre miss kumkum is taking care of my complaint as per them and I have shared all pics and video with her but now she even not picking my ph up I want my refund to be initiated as soon as possible this kind of behavior is not tolerable please help me i want the best solution
Samsung India customer support has been notified about the posted complaint.
Apr 23, 2024
Updated by dcyaho
2 black lines are also coming in tv
Apr 23, 2024
Updated by dcyaho
I have purchased this led tv on 10 April and on the same I am having trouble in new tv but samsung us not listening at all
Dear Customer,

Greetings from Samsung!

Thank you for reaching to us, request you to please share your registered contact no. / email address to assist you further.

Best Regards,
Samsung
dcyaho's [Complaint's author] reply, Apr 25, 2024
Dear Customer,

Greetings from Samsung!

Thank you for reaching to us, request you to please share your registered contact no. / email address to assist you further.

Best Regards,
Samsung
dcyaho's [Complaint's author] reply, Apr 25, 2024
Hi, i have given the resolution of refund by Customer Experience Manager Mr. Abhishek jha (Samsung) .. but in between all these days.. my2 emi's has been punched and processing fees ...gst...Foreclosure Charges has also been charged. I have asked them to refund me these charges as well.. but the are refusing to refund this amount.
Kindly look into the matter.
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    Rajesh9126
    from Hyderabad, Andhra Pradesh
    Apr 18, 2024
    Apr 22, 2024
    This thread was updated on Apr 22, 2024
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    We buy tv not returning

    We buy tv we thought it's smart tv but it is normal tv we want to return tv
    Order id [protected]
    Order no [protected]
    Phone no [protected]...
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    ShivamSoni1234
    Apr 17, 2024
    Apr 24, 2024
    This thread was updated on Apr 24, 2024
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    samsung galaxy book 4 360 (model number np750qgk-kg2in) refund money

    Address:Dhanbad, India

    Despite numerous attempts to contact your support team via phone calls, messages, and email, I am still not getting any response for my issue.
    This is a really big disappointment from this large company as I have wasted a lot of my time and effort chasing to resolve my issue.

    Dear Samsung Support Team,
    I hope this email finds you well. My name is Shivam Soni, I am writing to express my deep dissatisfaction with...
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    A
    Ashish Pitale
    Mar 29, 2024
    Mar 30, 2024
    This thread was updated on Mar 30, 2024
    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    Samsung M31 MOBILE

    Mobile touch screen was not responding .At the same time I could observe that I was able to call the phone, alarms were working .This probably happened due to exposure to moisture during the Rangpanchami event .Please note that the phone was securely kept in a plastic bag hence should not be considered as accidental insertion in liquid .Apart from the touch screen the side buttons such as volume and on/off were not responding . Visited your...
    +1 photos
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    A
    Amani adda
    Mar 28, 2024
    Mar 30, 2024
    This thread was updated on Mar 30, 2024
    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    Samsung AC

    I bought an air conditioner two years ago, and now it's displaying an EC error. I attempted to lodge a complaint via phone, and a technician came over. However, without inspecting the unit for any faults such as gas leaks or internal issues, they simply suggested replacing the outdoor unit to resolve the problem. After their departure, the issue persisted. Despite my repeated attempts to contact the service center, they haven't sent anyone...
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    D
    Dayanand123
    Mar 19, 2024
    Mar 21, 2024
    This thread was updated on Mar 21, 2024
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    TV

    Address:NO. 44 1ST CROSS KUVEMPUNAGAR NAGASANDRA POST

    I am really fed up with the Samsung regarding the servicing. My 55 inch tv had a power switch problem. Samsung engineer visited and post replacing the switch immediately the backlight became faulty and engineer claimed it was there earlier which is a lie. We were watching tv until he came for replacing the switch. When questioned he gave a very arrogant answer that you can speak to any body i am not bother like. Post this i complained to...
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    Dayanand123
    Mar 12, 2024
    Mar 19, 2024
    This thread was updated on Mar 19, 2024
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    TV

    My 55 inch TV had a power switch problem. Engineer from Samsung Fracnchisee Cantto International visited and replaced the switch but spoilt the Back Light module and TV became totally black. The TV was fine till replacing the switch. When questioned the engineer of the issue he created, he was rude and informed to complaint to anybody and left post collecting the charges. From past one month i am requesting the Samsung support team to send...
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    Yashv6242
    from Kanpur, Uttar Pradesh
    Mar 11, 2024
    Mar 13, 2024
    This thread was updated on Mar 13, 2024
    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    Defective Mobile Phone

    Address:6th Floor, DLF Centre, Sansad Marg, New Delhi-110001
    Website:www.samsung.com

    I purchased my phone in last year in April but it has been repaired more than 4 times and the problem is still not resolved and company is asking me to wait as they have already taken more than 2 months and they are not refunding me my money...
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    N
    nix123poo
    Mar 3, 2024
    Mar 7, 2024
    This thread was updated on Mar 7, 2024
    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    Fraud

    On 17th February 2024, I placed an order for a prepaid Samsung S24 256GB Black Color phone worth Rs (one Lakh twenty thousand) through Amazon with Order No. #[protected]. The package was scheduled to be delivered to my office located at FC9, Sec 16A Film City, Noida, UP, 201310. However, upon receiving the package on 19th February 2024, I discovered that instead of the phone, the package contained soap.
    Further details regarding...
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    Z
    Zunayed Ahmed
    Mar 1, 2024
    Mar 7, 2024
    This thread was updated on Mar 7, 2024
    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    Samsung S24 Ultra stopped working within 20 days of purchase.

    Address:Silchar, Assam 788006

    I purchased a Samsung s24 Ultra from Flipkart on 10/2/2024. From the very first day the phone was restarting every time I plugged the charger. At first I thought it was happening because of battery optimisation as it was only restarting during charging. But on 24/2/24 it started to heat up and restarted multiple times, so I contacted Samsung customer care, who couldn’t troubleshoot my problem and insisted me to take it to the service centre,...
    +1 videos
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    mintu36846
    from Kathua, Jammu and Kashmir
    Feb 29, 2024
    Mar 7, 2024
    This thread was updated on Mar 7, 2024
    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    Mobile internet not working

    I bought samsung mobile f54 5g three months ago first month the internet working well but after that the internet not working working some time some time not i call customer care they told settings and i do that aldo reset mobile many time but after that also internet not working so i go to service centre ask them to solve it and not one time i go i go 10 times to service centre for this issue they also dont know where from the issue comes...
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    anooponezero
    from Kannur, Kerala
    Feb 21, 2024
    Feb 22, 2024
    This thread was updated on Feb 22, 2024
    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    Complaint Regarding my Samsung S21 FE Exynos Appearance of a disturbing White Vertical Line on Display after Software Update

    Website:www.samsung.com

    I am writing to register a complaint regarding the service request for my Samsung S21 FE Exynos, as documented under Service Request No. [protected].
    I purchased my Samsung S21 FE Exynos (Model Name: SM-G990EZAIINS, Serial Number: RZCT813087X – [protected]) on 22nd September 2022, through Flipkart. Unfortunately, a disturbing white vertical line appeared on my display on 02nd February 2024, following the latest software update...
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    Shubhankar_2006
    Feb 17, 2024
    Feb 22, 2024
    This thread was updated on Feb 22, 2024
    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
    Report
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    Mental & financial harassment from samsung

    I am facing an issue in Samsung A53 mobile after a software update. My phone is completely dead . I submitted the phone to the Samsung authorised service centre. They said that the phone is dead, no power to the motherboard has to be changed, the cost is 17, 000 . In a one and half year mobile phone and the mobile cost is 35, 000 the motherboard is dead after an update the problem is facing by several users . Please do some action regarding...
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    K
    Kevin Xavier
    Feb 14, 2024
    Feb 18, 2024
    This thread was updated on Feb 18, 2024
    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
    Report
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    55 inch TV Not working after 2nd time panel replacement

    Address:Chennai

    I have bought a Samsung TV 55” after rare use in 3 months the screen got pink and images comes shaking, I called and reported the complaint they replaced the panel after 7 months again the same problem, called and raised the request they technician came and said this modal of tv this issue keeps coming and they removed the panel and took photos and never put 2 screws, after 4 days they put it has resolved complaint without repair...
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    B
    bhardwaj_samir
    Feb 13, 2024
    Apr 3, 2024
    This thread was updated on Apr 3, 2024
    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
    Report
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    Samsung Galaxy M30s motherboard issue

    Hi,

    I purchased a Samsung Galaxy M30s phone about 2 years back. After a recent OS update (security patch update), my phone started freezing and auto-restarting every few minutes. I went to a nearby Samsung service center (Samsung Service Centre, Lalbaug, Vadodara ) and they told me that the motherboard needs to be replaced at the cost of 5000/-. There were over, at least, 15 people with the exact same complaint in the service...
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    Yuvaraj Vijayz
    Feb 11, 2024
    Feb 18, 2024
    This thread was updated on Feb 18, 2024
    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    Samsung m34 received defective product

    Address:Chennai

    I ordered Samsung m34 5g on Amazon[protected] I received product Friday[protected] evening from beginning itself mobile doesn't turn on. I am used Samsung charger 25w only I put charge for 6hrs then I tried to switch on but no response. Mobile not work I received defective product.

    Reply form Amazon:
    I call Amazon customer support and I said that mobile not turning on can you replace the product they customer care...
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    thalathfatima29
    from Hyderabad, Telangana
    Feb 8, 2024
    Feb 9, 2024
    This thread was updated on Feb 9, 2024
    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    Samsung dishwasher service

    Website:samsungdishwasherservice.co.in

    We solve your all dishwasher fault issues with same day service with same repaired without delay your complaints. Only low amount of coast price only 350/- if any extra spare past are adding means extra charges will be considered. With extraordinary repair for your appliances. Samsung dishwasher service...
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