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Samsung India
Samsung India Electronics Pvt. Ltd.
Customer satisfaction rating: 61%
Submit a Complaint
16393
COMPLAINTS
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Samsung India Customer Care

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Address
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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Phone:
Phone:
+91 89 3993 9899  [Customer Care]
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+91 12 4488 2122  [Head Office]
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+91 98 3502 2547  [The Mobile Villa]
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+91 12 4488 1234  [Head Office]
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+91 99 3400 0000  [S.S. Enterprises]
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+91 80 3030 8282  [Bangalore]
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+91 99 3900 0000  [The Mobile Villa]
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+91 12 4488 1415  [Head Office]
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+91 61 2265 5588  [Mobile Collection]
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+91 79 2646 1735  [Ahmedabad]
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+91 93 3410 2043  [S.S. Enterprises]
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Additional info
Support Center

Store Locator

Head Office
2nd, 3rd & 4th Floor, Tower C,Vipul Tech Square, Old Golf Road, Gurgaon, Sector-43, Gurgaon 122002
Tel:
+91 12 4488 1234
+91 12 4488 1415
+91 12 4488 2122

Mumbai
2R Tech Park, Nirlon Complex, Next to Hub Mall, Off Western Express Highway, Goregaon East, Mumbai 400063
Tel:
+91 22 6677 2000
+91 22 3030 8282

Noida
A-1, Sector-81, Noida Phase-II, Noida 201301
Tel:
+91 12 0401 1900

Mumbai
Shop No 8, 9, A 1, Khira Nagar Chs, Opp. BATA Showroom, SV Road, Santacruz West, Mumbai 400054
Tel:
+91 22 6675 6951

Delhi
A-25, Mohan Coop Indl Area, Badarpur, Delhi 110044
Tel:
+91 11 4366 1234

Ahmedabad
F/102, Parth Complex, Swastik Char Rasta, Navrangpura, Ahmedabad 380009
Tel:
+91 79 2646 1735

Jaipur
37-38, Barwara House, Nidhi Kamal Tower, Ajmer Road, Jaipur
Tel:
+91 14 1404 8800

Jaipur
37-38, 1st Floor Barwara House, Ajmer Road, Sodala, Jaipur 302006.
Tel:
+91 14 1404 8800

Patna
Maurya Lok , Block-A , Shop No. 15, Near SBI ATM, New Dakbungalow Road, Patna Secretariat, Patna 800015
Tel:
+91 61 2220 0351

Patna
Ground Floor, Ahluwalia Building, New Dak Bunglow Road, Dak Bunglow Road, Patna 800001
Tel:
+91 61 2221 4073

Mobile Collection
Dak Bunglow Road, Patna 800001
Tel:
+91 61 2265 5588

The Mobile Villa
Verma Centre, Ground Floor, Boring Road Corner, Patna, Bihar 800001
Tel:
+91 98 3502 2547
+91 99 3900 0000

S.S. Enterprises
South Gandhi Maidan, Near Canara Bank, Patna, Bihar 700001
Tel:
+91 93 3410 2043
+91 99 3400 0000

Chennai
No 24, Near Van Heusen Showroom & Opposite Kalyani Hospital, Rajasekaran Street Dr Radhakrishnan Salai, Mylapore, Chennai 600004
Tel:
+91 44 6654 5500

Bangalore
No.13, 3rd & 4th Floor, Crm Chambers, Opposite To Yes Bank, Kasturba Road, Bangalore 560001
Tel:
+91 80 3030 8282

Bangalore
No.8, West Of ChordRoad, 2nd Stage, Mahalakshmipuram Layout, Bangalore 560086
Tel:
+91 80 3030 8282

View More Information...

Submit a Complaint
Customer satisfaction rating
61%
Complaints
16393
Pending
0
Resolved
9763
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Samsung India Complaints & Reviews

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Bought a samsung s 20 fe which is heating abnormally (battery starts draining rapidly after heating and causing application to show notification that phone is over heating and applications are getting auto closed but samsung service center channel 4 at cuttack, odisha is telling that device will heat upto 49/50 degree c its normal. Battery doesn't last upto one day also. I have been repeatedly complaining at there toll free number they only listen to my complain but they don't provide any solution
s/n rz8n937mmmb
ph-[protected]

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[Apr 13, 2021] Samsung India customer support has been notified about the posted complaint.
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    I have purchased Samsung AC on 18th Mar 2021 and it got installed on next day by Samsung service team . After 2 days we found...
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    I have bought a refrigerator in the month of June 2020 and since now it has been repaired 4 times.. now I don't want this and want my money back as it's becoming pain.

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    [Apr 12, 2021] Samsung India customer support has been notified about the posted complaint.
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      I purchased this mobile on 20 march 2021, but this phone is very much heating from start. I visited service center to resolve...
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      27th March '21: Samsung technician comes to wall mount my 55 inch LED TV. While doing that, he(Mr. Chirag Mehta) damages it...
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      Dear All,

      Myself Sathish Rajendran.

      I have submitted my S9 mobile on 9th Jan for Display replacement...
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      Airconditioner outdoor is stopping after sometime o[censored]se and again it is working after sometime. As it is not working continuously there is no cooling.

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      [Apr 09, 2021] Samsung India customer support has been notified about the posted complaint.
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        If you cant deliver why you put it on your website.

        How did you manage to escape with all this fraud for over three years?

        Who is Pooja ramani ?
        Who is Somedutta Chatarjee ?

        Why do they not do their jobs? How can you employee such people with no sense of responsibility ?

        Your services suck ? Give me my money back ?

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        [Apr 09, 2021] Samsung India customer support has been notified about the posted complaint.
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          This is a SCAM Samsung is trying to cover up for over 3 years now.
          I wrote a more than 500 emails and called a zillion...
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          Today I call customer care service on below mentioned number [protected], but service provider talked on this number did not...
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          Am bhupinder singh mai roj ki onl8ne complaint kr rha hu meri online complaint krne per bhi koi sunwayi nhi ho rhi samsung ab toh bhot hi bekar company ho gi koi bhi samsung ke phn wgera mat lo koi bhi solution nhi hota tym per contact me [protected] - [protected]

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          [Apr 07, 2021] Samsung India customer support has been notified about the posted complaint.
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            Am bhupinder singh from bathinda online complait pane se bhi koi solution nhi ho rha samsung care bhi koi sunwayi nhi kr rha samsung product hi bikul bekar hai cantact bhi nhi kr rhe [protected]

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            [Apr 06, 2021] Samsung India customer support has been notified about the posted complaint.
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              I had lost my samsung f41 mobile on 5-4-2021

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              [Apr 06, 2021] Samsung India customer support has been notified about the posted complaint.
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                [Resolved]

                I have purchased Samsung Air conditioner from SAMSUNG INDIA on 2017, now i am facing compressor problem even after i have warranty period, they are not covering compressor warranty which is 60 months because i lost the invoice copy.

                I even tried with my dealer cum seller ( SATHYA SHOWROOM TIRUVALLUR branch )of samsung air conditioner to provide me with duplicate both the manufacturer and the dealer are not even respecting and responding with my queries .

                Name - M.santhosh kumar
                Brand - samsung
                Model no - AR12JC3UFUQNNA
                Product -3 star split AC, white
                Problem - outdoor unit compressor
                Dealer cum seller - Sathya showroom, Tiruvallur, TN -602021
                Apr 13, 2021
                Complaint marked as Resolved 
                From samsung their representative called and asked about the i am facing and they told that no invoice copy will be required . And made sure that local area service team to provide all help required under the warranty . I am very glad that some senior employees in the company are more cooperative and helpful. Thanks To both the consumer complaints and the samsung company

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                [Apr 06, 2021] Samsung India customer support has been notified about the posted complaint.
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                  Am aman singh from bathinda samsung care ki service bikul bekar service hai koi sunwayi nhi samnsung care ki mai samsung m31 phn use kr rha hu jis mai wifi ki problm hai or uska samsung care wale koi solution nhi kr rhe samsung phone bilkul bekar hai koi bhi samsung phone mat use kro koi sunwayi nhi hoti contact [protected]

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                  [Apr 05, 2021] Samsung India customer support has been notified about the posted complaint.
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                    Samsung Finance Plus Policy Restricts. Kindly Check Your App. This Error Showing me My All EMI is Paid this Problem I'm Facing...
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                    I gave my Samsung phone model number -SM-A715FKWINS, dated 19/10/2019 at Samsung mobile authorized service center ROUSER MOBILE...
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                    Sir I purchase level u Bluetooth through local shopkeeper amount is 2700 rs but shopkeeper sold local item.
                    I wanna change this product but he again sold local, he does not do my return .
                    Local Level u neckband

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                    [Apr 01, 2021] Samsung India customer support has been notified about the posted complaint.
                    Updated by drts Apr 01, 2021 Shopkeeper shop name is time sound and vision
                    Add sadar bazar bb can't srinagar
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                      Am bhupinder singh from bathinda samsung mobile jma bekar phn ne koi sunwayi ni hegi ehna di jma bekar brand ea samsung mere kol m31 model ea samsung ea jis vich wifi problm ea samsung care koi sunwayi ni krda pya contact [protected]

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                      [Apr 01, 2021] Samsung India customer support has been notified about the posted complaint.
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