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Samsung India Complaints & Reviews

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Updated: Feb 6, 2025
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Samsung India reviews & complaints(18909)

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R
Rajbon11
Feb 6, 2025
Feb 12, 2025
This thread was updated on Feb 12, 2025
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Complaint against Samsung India Electronics Pvt. Ltd. for defective refrigerator and refusal to replace the product.

Address: Samsung Okhla new Delhi

Dear Honorable Commission,

I, Rajeev Chauhan, residing at [Your Full Address], hereby file this complaint against **Samsung India Electronics Pvt. Ltd.** for selling a defective refrigerator and refusing to replace or adequately resolve the issue despite repeated requests.

Details of the Complaint:
1. Product Details:
- Product Name: Samsung Refrigerator
- Model Number: RT34C4522BX/HLbr...
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S
SoodSunil
Jan 13, 2025
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Faulty new brand samsung washing replacement issue

I am writing to express my disappointment with the recent purchase of a Samsung washing machine from Croma. Despite the trust I had in both Samsung as a reputable brand and Croma as a reliable retailer, my experience has been unsatisfactory.
Upon delivery, the washing machine was damaged. After reporting this, I received a replacement that unfortunately turned out to be faulty due to a non-functioning jet spray.

On January...
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A
aanchal.m
from Bengaluru, Karnataka
Jan 9, 2025
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pink lines on samsung s22 display after software update

Address: Samsung India

I own a Samsung S22 that was in perfect condition until a recent software update caused two pink lines to appear on the display. Despite filing multiple complaints through Samsung's online service helpline and visiting their service center, the issue remains unresolved. Both channels have failed to address the problem and are demanding an exorbitant fee of ₹11, 000 to replace the screen—a fault clearly caused by their software update....
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swarnaT
Oct 17, 2024
Dec 16, 2024
This thread was updated on Dec 16, 2024
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Non working of LED TV Screen in just four years of purchase

Since some days my Samsung N4310 series LED tv's screen is not reflecting and for the same I have lodged a repair request. Engineer, who was visited today and informed us after seeing the TV parts that the picture tube is gone. it needs to be replaced and cost around Rs. 9500/-. I am surprised by hearing this. In just 4years the TV of Samsung company, a brand image got damaged. It is very unfortunate how this type of things happens. I have...
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Heeru Wadhwani
from Bhopal, Madhya Pradesh
Sep 24, 2024
Dec 16, 2024
This thread was updated on Dec 16, 2024
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Mobile in Warrant period Purchsaed on 14/02/24

Address: B-16, SURENDRA ESTATE JANKINAGAR, CHUNA BHATTI, BHOPAL 461016

I visited Service centre MP nagar Bhopal with Samsung Mobile model SM-A346ELVCINS Sr No RZCWC0C3V4A as mobile was not charging.
as mobile was in warranty peroid and it was not charging due to internal problem old parts donit have any moisture or damaged, and they were not willing to repair the circuit and charged Rs 1216 and issued E receipt [protected] dated 23/09/2024.
my issue is within warranty period they should not charge...
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N
neeraj070
Jul 15, 2024
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samsung galaxy book 3 360

Address: B-905, Raghuvir Symphony, Apcha Nagar, Bhimrad - Althan Road, Surat, Gujarat

I hope this message finds you well. I am writing to formally request a refund for a purchase on date 23/03/2023. I made it from Samsung India Electronics Pvt. Ltd. The details of the purchase are as follows:
Product/Service Purchased: Samsung Galaxy Book 3 360
Product Model No: NP730QFG-KA3IN
IMEI no or Serial no: 65Q49FGW300193
Service Tag no.: NOTE NP730QFGA EXP II7 1355U 133T FHDO B
Order Number: [protected]br...
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N
nands68
from Chennai, Tamil Nadu
Jul 6, 2024
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samsung 8kg ecobubble front load washing machine

I filed a complaint with the above Samsung Washing machine not working. The service tech from Samsung visited us and adviced that the washing machine will ve picked up by samsung agent and taken to the service center for repairs and delivered back. But it's been 5 days and every day Samsung customer care are giving excuses that the washing machine will be picked up today or tomorrow but no one turns up. This is going on for a week now. This...
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A
adi2571
from manipal, Karnataka
Jun 26, 2024
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Samsung authorized repair center

Address: 201/201A, 2nd Flr, Malibu Town, Sohna Road, Chest Nut Street Sector 47 Gurugram - 122001 Near Ava Court

Samsung a22 4g variant was submitted in working al Beit damage condition with a screen that was damaged and needed replacing. Prior to being sent for repaired a quick diagnostic test by calling the device from another phone revealed that internal components of the device were in working condition
the device is old bought in 2019 and was damaged its back panels was not attached due to the glue being degraded but the internal components...
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@rooney
from Jodhpur, Rajasthan
Jun 25, 2024
Jun 26, 2024
This thread was updated on Jun 26, 2024
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galaxy book 4 360 laptop screen cracked and screen fluctation de-fault

I am a college student,
I bought this Galaxy Book 4 360 on 12/6/2024 from my nearby Samsung store ( Varun Smart Plaza).
1. Product price - 1 lakh 14 thousand.
2. Product model no. - NP750Q4K
3. client mobile no. - [protected]

After 10 days on 22/6/2024, I found a crack on the laptop screen at the edge due to its very thin screen flexibility, after this incident I immediately contacted the customer...
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skssonu1104
from Lucknow, Uttar Pradesh
Jun 25, 2024
Jun 25, 2024
This thread was updated on Jun 25, 2024
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Samsung monile m34, internal screen damaged without any damage of protection glass above it

Address: lucknow

Samsung mobile m34, internal screen damaged without any damage of protection glass above it, not evan a scratch is there on the glass above the scree (that is broken). now he denied to consider under warranty repair.
date-24/06/2024
now i want repair under warranty.
bill no-[protected]
purchase date-16/07/2023...
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Sandip Navnath Kalsait
Jun 25, 2024
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Payment has been deducted but no order generated or received

Address: Samsung India electron Noida

I have wanted to order online TV for my home, so I try select the Samsung tv form there official website I have done the payment but the order id was not generated or no order was received. I had filed complaint in Samsung support that day ticket #[protected].
Support team mentioned that there some some issue at Samsung side and they will refund the money. But as it turns out 15-20 day they are just saying they will process the refund.but...
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prabhath naidu
Jun 20, 2024
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Product damage

I purchased samsung s23 fe on 08/05/24. This month i went to swimming pool on 09/06/24, accidently my mobile fell into water. I take it out with in 1 min, i observed that it get damaged. Next day i went to nearby samsung customer service. They are claiming that there is some water inside the mobile and thay didn't accept for free service and they asked me to pay amount for mobile repair. I contacted samsung helpline and i raised jobsheet,...
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R
Rutviba Zala
Jun 17, 2024
Jun 18, 2024
This thread was updated on Jun 18, 2024
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unresolved display issue on samsung galaxy m52 after software update

Product Details:
Model: Samsung Galaxy M52
Purchase Date: 20/01/2022
Issue Faced: Green and pink vertical lines on the display immediately after a software update.
Incident Description:
Initial Contact: After encountering the display issue, I promptly contacted Samsung's customer service.
Service Center Visit: Following their instructions, I visited the authorized service center after a frustrating...
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S
Sudha@1999
from Coimbatore, Tamil Nadu
Jun 14, 2024
Jun 25, 2024
This thread was updated on Jun 25, 2024
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continuous issues in my samsung tv within 3 years

Dear Support Team,

I hope you are doing well. I am writing to let you know my frustration and ask for help with the continuous issues I have been having with my Samsung TV, which I bought three years ago. I purchased the TV on 28.08.2021.

Despite being a loyal customer and choosing Samsung for its reputed quality, I have encountered multiple problems with my TV over the past three years.

Here...
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praadventra
from Mumbai, Maharashtra
Jun 8, 2024
Jun 17, 2024
This thread was updated on Jun 17, 2024
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samsung galaxy s21 fe 5g, hanging, rebooting, battery draining, touch not working after software upgrade

I purchased my Samsung Galaxy S21 FE 5G (Model Name: SM-G990E/DS, SM-G990EZAIINU Serial Number: R5CT428K17K) in April 2022, through Reliance Digital in Hyderabad location.
Unfortunately, With software upgrade on 06TH February 2024 . My mobile started seeing below issues
Samsung Galaxy S21 FE 5G, hanging, rebooting, battery draining, touch not working after software upgrade.
Software upgrade will impact the mobile this...
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V
Vinodfca
from Mumbai, Maharashtra
Jun 8, 2024
Jun 17, 2024
This thread was updated on Jun 17, 2024
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Green line on Display of S21+

Address: Mumbai

Of purchase.

I hope, I was able to answer your query for today?



The Support executive mentioned that the display replacement for free would have been done, had it been given before 30 April 2024. But since, I have raised the request now, I will have to pay for display charges.

I mentioned I was not aware of such communication and till 30 April 2024, I did not have any problems...
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V
vinodk6182
Jun 5, 2024
Jun 17, 2024
This thread was updated on Jun 17, 2024
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Address: haryana

I bought online sansung ac on 4/4/2024 from samsung app store. After installation product started with big noise like auto, next day i called customer care and registered a complaint.
After several calls and complaints a service man visited me and he inspected the machin and did some repairing.
Then he switch on ac the noise is minimised but not totally stopped since then same problem is there. Later on i mail to ceo office and they requested me send videos.in next mail i send the video in which anybody can clearly hear the abnormal noise but they said ac is working normally and the noise is normal thing and we cant help you any more.
Samsung India customer support has been notified about the posted complaint.
Dear Customer,

Greetings from Samsung!

Thank you for reaching to us, request you to please share your registered contact no. / email address to assist you further.

Best Regards,
Samsung
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    P
    Piyushnit
    from Jamshedpur, Jharkhand
    Jun 5, 2024
    Jun 17, 2024
    This thread was updated on Jun 17, 2024
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    1.63 m S95C OLED 4K Smart TV

    Address: Chennai

    I have ordered this product from Samsung India corporate store (Order id - [protected]) on 29th May, 2024. The product which is bound to Jamshedur was shipped through Delhivery and promised delivery date initially was 4th June. But the package is now lying in their West Bengal warehouse since last 2 days and there is no movement. Delhivery guys are conveniently increasing delivery estimates by 1 day and saying your package is on time. I logged...
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    KANHAIYA PARASRAM GANGWANI
    May 30, 2024
    Jun 3, 2024
    This thread was updated on Jun 3, 2024
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    Note 20 ultra samsung mobile

    Address: nagpur

    Purchased the Samsung Note 20 Ultra bearing model number SM-N986BZNGINS and serial number RZCN70084WM from samsungr by paying huge amount considering the premium smartphone, but after using the same, during the regular use of the phone noticed a thin blue line on the screen, which was evidently a software-related issue. Accordingly promptly reported this discrepancy to the dealer who subsequently after consultation from the customer care...
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    sattiksamanta
    from Kolkata, West Bengal
    May 15, 2024
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    Address: Kolkata, West Bengal

    Complaint Details:
    - Issue Start Date: Over a month ago[protected]
    - Nature of Issue: Unresolved technical issue with the product
    - Complaint Numbers: [protected], [protected], [protected], [protected]
    - Staff Member Involved: Bakul Pramanik, Biswajit Mondal

    Summary of Complaint:
    The customer has been facing issues with the Samsung product for over a month. Despite numerous attempts to resolve the issue through the service center, the problem remains unresolved. The customer has lodged several complaints, but there has been no substantial follow-up or resolution. The customer has also experienced dismissive and disrespectful behavior from a staff member at the service center. The customer is seeking immediate intervention and resolution of the issue.
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    Samsung India customer support has been notified about the posted complaint.
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