Samsung India
Samsung India Electronics Pvt. Ltd.
Customer satisfaction rating: 63%
Submit a Complaint
17029
COMPLAINTS
ADVERTISEMENT

Samsung India Customer Care

TwitterFacebookLinkedInYoutube
Address
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1370
down
478
up
331
down
210

Phone:
Phone:
+91 89 3993 9899  [Customer Care]
up
618
down
273
+91 12 4488 2122  [Head Office]
up
392
down
195
+91 98 3502 2547  [The Mobile Villa]
up
326
down
202
+91 12 4488 1234  [Head Office]
up
184
down
85
up
190
down
97
up
97
down
55
up
130
down
96
up
56
down
47
up
56
down
52
+91 80 3030 8282  [Bangalore]
up
39
down
42
+91 99 3400 0000  [S.S. Enterprises]
up
31
down
37
+91 99 3900 0000  [The Mobile Villa]
up
25
down
32
up
21
down
29
up
17
down
25
up
17
down
25
+91 12 4488 1415  [Head Office]
up
18
down
26
+91 61 2265 5588  [Mobile Collection]
up
5
down
14
+91 79 2646 1735  [Ahmedabad]
up
12
down
21
up
10
down
20
+91 93 3410 2043  [S.S. Enterprises]
up
6
down
17

Additional info
Support Center

Store Locator

Head Office
2nd, 3rd & 4th Floor, Tower C,Vipul Tech Square, Old Golf Road, Gurgaon, Sector-43, Gurgaon 122002
Tel:
+91 12 4488 1234
+91 12 4488 1415
+91 12 4488 2122

Mumbai
2R Tech Park, Nirlon Complex, Next to Hub Mall, Off Western Express Highway, Goregaon East, Mumbai 400063
Tel:
+91 22 6677 2000
+91 22 3030 8282

Noida
A-1, Sector-81, Noida Phase-II, Noida 201301
Tel:
+91 12 0401 1900

Mumbai
Shop No 8, 9, A 1, Khira Nagar Chs, Opp. BATA Showroom, SV Road, Santacruz West, Mumbai 400054
Tel:
+91 22 6675 6951

Delhi
A-25, Mohan Coop Indl Area, Badarpur, Delhi 110044
Tel:
+91 11 4366 1234

Ahmedabad
F/102, Parth Complex, Swastik Char Rasta, Navrangpura, Ahmedabad 380009
Tel:
+91 79 2646 1735

Jaipur
37-38, Barwara House, Nidhi Kamal Tower, Ajmer Road, Jaipur
Tel:
+91 14 1404 8800

Jaipur
37-38, 1st Floor Barwara House, Ajmer Road, Sodala, Jaipur 302006.
Tel:
+91 14 1404 8800

Patna
Maurya Lok , Block-A , Shop No. 15, Near SBI ATM, New Dakbungalow Road, Patna Secretariat, Patna 800015
Tel:
+91 61 2220 0351

Patna
Ground Floor, Ahluwalia Building, New Dak Bunglow Road, Dak Bunglow Road, Patna 800001
Tel:
+91 61 2221 4073

Mobile Collection
Dak Bunglow Road, Patna 800001
Tel:
+91 61 2265 5588

The Mobile Villa
Verma Centre, Ground Floor, Boring Road Corner, Patna, Bihar 800001
Tel:
+91 98 3502 2547
+91 99 3900 0000

S.S. Enterprises
South Gandhi Maidan, Near Canara Bank, Patna, Bihar 700001
Tel:
+91 93 3410 2043
+91 99 3400 0000

Chennai
No 24, Near Van Heusen Showroom & Opposite Kalyani Hospital, Rajasekaran Street Dr Radhakrishnan Salai, Mylapore, Chennai 600004
Tel:
+91 44 6654 5500

Bangalore
No.13, 3rd & 4th Floor, Crm Chambers, Opposite To Yes Bank, Kasturba Road, Bangalore 560001
Tel:
+91 80 3030 8282

Bangalore
No.8, West Of ChordRoad, 2nd Stage, Mahalakshmipuram Layout, Bangalore 560086
Tel:
+91 80 3030 8282

View More Information...

Submit a Complaint
Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
Read more
63%
Complaints
17029
Pending
0
Resolved
10589
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Samsung India Complaints & Reviews

Sort by:
Please refer my complain no [protected].
Despite many emails samsung customer care team has not contacted me & closed...
Helpful
Share
Report
Copy

Date of Incident:[protected]
Contact Number: [protected]
Issue Description: Last year i purchased a brand new phone from Amazon Samsung Galaxy M30s. Recently it crossed it warranty and I received a forced software update from Samsung which broke my phone and I shared facing the booting and restart issue. I wanted my amount refund back because the software patch needs to tested my Samsung before releasing it to consumer. This is Samsung fault which they need to bare the charges not should I. I need my money back.
Sep 26, 2021

Complaint Status

Samsung India customer support has been notified about the posted complaint.
Add a comment
Helpful
Share

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Report
    Copy

    I've purchased a Samsung Galaxy A50s in Feb '20. Since August 2021 I am facing an issue like the phone hangs, heats restarts automatically every 5 mins... it had no complications or mishandling from my end... according to news a50s is having same issue all around the country..pls help
    Sep 26, 2021

    Complaint Status

    Samsung India customer support has been notified about the posted complaint.
    Add a comment
    Helpful
    Share

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      Report
      Copy

      Its been 20 days since the purchase of s21+ still not able to reedem the buds. Even though the money is paid
      Sep 26, 2021

      Complaint Status

      Samsung India customer support has been notified about the posted complaint.
      Add a comment
      Helpful
      Share

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        I ordered a refrigerator from samsung website and while unpacking, there was a huge dent on the side but the there logistics...
        Helpful
        Share
        Report
        Copy

        I have bought Samsung S20+ last year in October and since the first day I have observed overheating issue even though till date I haven't run any game in the phone. Further the battery doesn't even last a day and it drains out very quickly. If the battery level is down to 20% its just a matter of 10 minutes before it shuts down. This is the worst battery performance I have observed in any flagship phone I have used till date. If I shoot video, the phone heats up so much that it becomes difficult to hold the phone. Samsung, please look into this issue immediately as the problem is increasing day by day and battery performance is degrading every passing day.
        Sep 25, 2021

        Complaint Status

        Samsung India customer support has been notified about the posted complaint.
        Add a comment
        Helpful
        Share

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          Good day, sir

          This is Bavapeer from Madanapalle-517325, A.P I have some issue with the Bharat pay company that...
          Helpful
          Share
          Report
          Copy

          The phone UI is filled with many bloatware and facing many issues with popping up ads, which cannot be turned off. The phone is also getting restarted involuntarily. And it's difficult to use this phone with interest anymore fue to the disappointing experience it is giving.
          Sep 25, 2021

          Complaint Status

          Samsung India customer support has been notified about the posted complaint.
          Add a comment
          Helpful
          Share

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            Report
            Copy

            What about my case give your head office address
            Sep 25, 2021

            Complaint Status

            Samsung India customer support has been notified about the posted complaint.
            Add a comment
            Helpful
            Share

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              Report
              Copy

              As you said my phone has is working properly and collect from service center.ok but in product only there manufacturer defetive that why my mobile occurred problem 2times why it occurred 2time like that first your service has changed the motherboard and Said if problem will occur Again means product will be given new as said of Priya siva kumar.
              Otherwise provide head office address to given mail id otherwise I will proceed legally.
              I will not recover my mobile it will be there in Samsung service center Kurnool only upto rectify our product/problem

              What you have done about my case solve my issue
              Sep 25, 2021

              Complaint Status

              Samsung India customer support has been notified about the posted complaint.
              Add a comment
              Helpful
              Share

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                I have Purchased Samsung mobile phone(Model no-M31S), after using it for approx 8 months auto restart problem appears in the...
                Helpful
                Share
                Report
                Copy

                After the recent September patch update, M31 is getting frozen and restarting. Factory setting/uninstalling third-part apps/cache clearance nothing seems to be working. The device warranty just got over, checked with the service center, ask was to go for a motherboard change. I am sure it's all happened after the s/w update and that to once the warranty got over. Please look into this with priority, this also happening for others as well
                Sep 24, 2021

                Complaint Status

                Samsung India customer support has been notified about the posted complaint.
                Add a comment
                Helpful +1
                Share

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  Report
                  Copy

                  As you said my phone has is working properly and collect from service center.ok but in product only there manufacturer defetive that why my mobile occurred problem 2times why it occurred 2time like that first your service has changed the motherboard and Said if problem will occur Again means product will be given new as said of Priya siva kumar.
                  Otherwise provide head office address to given mail id otherwise I will proceed legally.
                  I will not recover my mobile it will be there in Samsung service center Kurnool only upto rectify our product/problem
                  Sep 24, 2021

                  Complaint Status

                  Samsung India customer support has been notified about the posted complaint.
                  Add a comment
                  Helpful
                  Share

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    I bought Samsung F62 8/128GB mobile on 10/03/2021 from Local Market. On 21/09/2021, my phone is not power on.
                    My phone...
                    Helpful
                    Share
                    I purchased 55 Inches UHD TV MOde UA55TU7200KXXL on 5th Jun 2021 through Amazon. I damaged the panel and approached the customer...
                    Helpful +2
                    Share
                    Report
                    Copy

                    We have complainted on 28/08/21 I have submitted on Samsung service center at Kurnool from on 28/08/21 to till date my daughter is missing online class.otherwise I will proceed legally.
                    This for information upto tomorrow evening if your are not given feedback means I will proceed legally
                    Sep 23, 2021

                    Complaint Status

                    Samsung India customer support has been notified about the posted complaint.
                    Add a comment
                    Helpful
                    Share

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      I purchased Samsung Galaxy Buds Pro from Samsung e-shop on 3 September and after getting it delivered I found out that they...
                      Helpful
                      Share
                      My Samsung F62 Mobile has not been powered since last two day ago, I will visit the nearest Samsung service Center Ramgarh...
                      Helpful
                      Share
                      Report
                      Copy

                      From
                      M.veera suresh
                      Diesel local shed Gooty
                      [protected]


                      To
                      Samsung ceo


                      Sub: about Samsung m31s Mobile problem

                      What you have done about my case solve as soon as possible
                      Otherwise I will proceed legally
                      See I say last and final warning
                      Sep 23, 2021

                      Complaint Status

                      Samsung India customer support has been notified about the posted complaint.
                      Add a comment
                      Helpful
                      Share

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        ADVERTISEMENT