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Samsung India Complaints & Reviews

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Last updated Aug 12, 2022
Complaints 18136
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Samsung India reviews & complaints(18136)

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Hhyy
Samsung India customer support has been notified about the posted complaint.
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    Hello Sir.

    Hope you are doing good and thank you for taking out time to read this in your schedule,
    I am Vishal Verma, use to be a loyal Samsung consumer from Galaxy Note 9 to current galaxy S22 Ultra I have bought them all and used happily.
    But the recent experience with Samsung has left bitter experience to say the least.
    I had ordered galaxy s22 ultra and galaxy watch from Samsung portal of which s22...
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    I was purchase samsung a33 date on 20th may after some time breked my dispaly and i changed that but the samsung care center cheat with me i rec. My phone but his bettery is damaged i call the care center but he is said that this my issue
    and after some day my display totaly not work samsung this is brand...
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    The below ticket was raised on 3rd August and today is 11th still the the issue is not resolved.
    On 5th August a engineer visited and told gas leakage issue and he will arrange and gas and come next day to repair it still there is no sign.
    I called customer care executive and they informed me by Monday 8August engineer will cost still no sign.
    We buy Samsung product as we heard after sales services are very good.
    I...
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    Last month I purchased a Samsung Tab S7 FE and it had an offer of buying the keyboard board cover for 50% discounted price. I ordered the same by paying Rs 6200 approximately and upon receiving tue order, I found a basic Samsung notebook cover and no keyboard. Upon reaching out to Samsung chat support on this matter, absolute no support provided.
    Samsung India customer support has been notified about the posted complaint.
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      Hey

      I had an issue in my Samsung M31s device (auto calling on emergency number) and I raised the service claim on 1st Aug 2022 as I had extended warranty under samsung care+.

      During conversation with customer care, My device was supposed to be returned to me within two working days after the pick up date (i.e. 2nd August) but i have still not received my device. I have called several times to customer care but...
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      Appeared lines on Screen
      Samsung India customer support has been notified about the posted complaint.
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        Dear sir,
        i purchased a mobile phone through samsung online store vide order no-[protected]. the order was delayed and not dispatched, i chatted with customer care center and cancelled my order. after cancellation of my order 15days lapsed my money is not refunded....
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        I have purchased a samsung mobile and given 4 times for repair in ktym service center.They have given after repair twice and not rectified at last they said they changed the display but still not working.Mobile is getting switched off often and I am not getting any proper service from the ktym service centre.In between the phone is working and they said they cannot take the phone for repair when it is working.I will never buy any samsung...
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        Sir mane ek Samsung Galaxy f41 Black colour ka oder kiya tha Jo mujhe 2 August 2022 ko Blue Colour ka mila or damage mila hai or Screen bhi fuli hui hai mane Amazon Customer walo se call kiya to Unhone meri Return laga di or mere pass Return laga dege ke bad mere pass 2 din Company ki or se msg Aaya hai ki Aaj Aapka Oder Delivery lene aayega fir Aaj 6 din se mere pass Delivery boy pickup lene nhi aa rha hai or Jo msg aata hai Unke delivery...
        +6 photos
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        Samsung — Refund not received

        I ordered a mobile and an adapter through Samsung shop app vide order id # [protected] on dated 18.07.2022. But on dated 20.07.2022 I requested to cancel the said order due to some reason. My order has duly been cancelled and I received a message on dated 25.07.2022 from Samsung that my refund will be initiated within 7-10 days.

        But I regret to inform you that I did not get my refund against my order ID# [protected] even after...
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        TV MODEL: UA40J6300
        RECEIPT NUMBER 3593 DATED.[protected] FROM KRISH ELECTRONICS, THANE

        Dear Sir/Madam,

        In sep'2021, I had given a complaint for damaging my TELEVISION while i was in Delhi during visit of engineer fro LED issue and not supporting later on though sufficient evidence was provided that engineer had
        not given correct information,
        engineer had not given estimates and
        that...
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        I had purchased Samsung Mobile A73 5G Mobile from Flipkart on 22nd July, 2022 and the product was delivered to me on 23rd July, 2022 and I am using it. As per the attached screenshot of Flipkart Offer, I should be eligible for *Galaxy Buds Live. @ INR 499. But, when I try to redeem the offer as per the steps mentioned on Flipkart's Term & Condition page, it says not eligible for Offer as the Offer is only for A73 users.
        br...
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        We have purchased SAMSUNG S20+ on Oct 2020. We installed updates on around 20 Jul 2022 and green line appeared screen on 28 Jul. I did not drop the phone at all and neither there is a single scratch. It is not expected from brand like SAMSUNG with high end mobile phones. SAMSUNG need to fix this issue free of cost....
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        Bought Samsung phone Galaxy M42 5G use for 13 month not going to restart mode continuously, visited their services centre charging 12 k for that
        Samsung India customer support has been notified about the posted complaint.
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          I bought Samsung galaxy m31s in may 2021.It’s only 1 year already the phone is restarting continuously. I visited Samsung service centre and they are telling that the motherboard has to be changed it costs 7000 to 8000 which is too high for a 18k smartphone. It’s company’s fault for manufacturing cheap hardwares and not repairing it for free….. we will never buy and recommend Samsung company products.. we need refund of our smartphone.
          Samsung India customer support has been notified about the posted complaint.
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            Placed an order of Fridge from Samsung Shop (Order Id: [protected]) worth Rs. 1.07 Lakhs. But due to delay in delivery had to cancel the order. It's been 15 days now since order cancellation but I have not received my refund yet. Every time customer care gives the same response that it has been escalated but no one is able to give any proper explanation. This is customer's hard earned money and if you have no right to hold it without any...
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            My phone samsung m21 started creating restart issue i visited service center they charged 240 for software update later they told that issue is in motherboard it is a model problem many people facing same issue in samsung m21 and samsung m31 model service center asking for motherboard replacemt which will cost 6200 and cost of phone is 12000 now company should look after the issue as it is model problem not customer negligence
            I want...
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            The damaged products were delivered on 23rd July. Called the customer care multiple times but no one is coming to pick the products. They respond with the same email every day but take no action.
            RS74R5101SL Side by Side with SpaceMax. Order ID: [protected],...
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            Hi, I was watching the movie. Suddenly, i saw the purple dot in my screen. I thought it was nothing. But, in a next few minutes, it started to grow.

            I did nothing wrong i.e. not spillted anything, not fallen. Help me as soon as possible.
            Samsung India customer support has been notified about the posted complaint.
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