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Samsung India Complaints & Reviews

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Last updated May 17, 2022
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Samsung India reviews & complaints(17739)

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Id like to share my unpleasant experience with Samsung, I ordered a Rs 50k monitor from the online website, the delivery time of which was 7 days. After 10 days of order, I noticed that the delivery service purposefully sent missed calls on my phone during odd hours and then marked the delivery as “Customer Unresponsive”. On the 11th day, I called back the delivery number 7 times before he picked up the phone and confirmed he would send...
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Dear Samsung team,
I ordered an Ac through online mode & my order number is - [protected], dt. 15/4/22 but I didn't get free 3-meter copper wire, a pair of flayer & 10-meter wire with AC (as the installation person told me), so the installation cost incurred is Rs 14300/- which is approx. half of my AC cost.
While your Inspection team visit, they told me to talk with Savex Technologies Pvt. Ltd. But there is no response from them & also for your kind information I purchase the goods from Samsung India not from Savex Technologies so it is your responsibility to sort out my problem that why you charge extra money from my pocket.
Samsung India customer support has been notified about the posted complaint.
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    Hi,
    My samsung s20plus display showing green vertical line without any physical damage I don't know why, but after surfing on the net and customer service many customers using this device facing problem after an update from samsung.
    This is ridiculous after being a valuable customer and purchasing this mobile for a sum of 74000 these kind of issues can't be disgest
    In customer care they are asking to pay 16000 for screen...
    +1 photos
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    Side by side refrigerator we purchased on 2 aug 2021 which was stop working few months back then service engineer came and started the refrigerator.
    Now again it's stopped working 2.5 weeks back, we complained in costumer care and local service center in Jammu called engineer came to check he told PCB burnt. Then they told in 3 days part will come, till now we are waiting for the part and service...
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    Dear Sir/Madam

    we purchased a Samsung AC from Vasanth and co on 5th April 2022, and installed it on 8th April, within 2 days of installation the AC was not working it switched off automatically, service request was raised for AC not working, it took nearly 2 weeks for the service person to rectify the issue.

    1st time they said it is Sensor issue
    2nd time they said it is PCB I/O issue
    3rd time they...
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    I have ordered Split AC on Samsung website for my new born on 07-May-2022 which is supposed to get on 13-May-2022. But after 10 days of repeated follow ups instead of providing me the product they have cancelled the Order. Should my new born suffer because of ridiculous service by Samsung.

    Order Details:
    Order ID: [protected]
    Order date: 07-May-2022
    Expected Delivered date: 13-May-2022
    Order cancelled by Samsung 16-May-2022
    Samsung India customer support has been notified about the posted complaint.
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      After updating the software of my s20plus i am facing a green line on the display.As per reports from internet news channels and Samsung's own community this issue is not limited to my unit.When enquired with samsung on the matter they are denying my problem as an isolated issue and not common occurrence after recent update please help me with the issue, is this a new method to attain profits from selling display ?
      Samsung India customer support has been notified about the posted complaint.
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        Dear Sir,
        I have brought a Samsung 4K UHD Smart Tv on last June-2021 for 36990 through Amazon. My registered mobile Number is [protected] (Natarajan) (My Father)

        For last 10 days the TV is not working which was worked well in previous day night which was connected with a brand new stabilizer as well.
        For this issue, I'm following with Samsung to provide service for the same LIKE A BEGGER for last 1 week. Till...
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        Galaxy Z fold 3 has now got a weird smudged line in the centre of display as you open it.
        Has sent mails to customer support, service head, CEO and whatsapp.
        Recd a mail confirmation saying we are looking into this on priority. Also a call to take it to the service center....
        +2 photos
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        Dear Sir, I purchased Samsung galaxy M335g on 11th May from Samsung Shop by seeing the offer that I will get the 25watt charger along with the phone but yesterday I received phone without charger. I have complained on samsung customer care 3 times but I am not getting any positive response from them. Kindly help me to get the adapter or ask them to return the product because I am not able to expense another Rs. 1300 for charger.
        My...
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        I purchased the Samsung Galaxy M30s on 28th September 2019 from Amazon.

        I had no problems with it whatsoever all this while. However, after the software update about a month or so back, it started automatically restarting time and again. On some days, it might have restarted more than 15-20 times. A couple of days back, the screen again froze and switched off but this time it did not start at all.

        When I went...
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        Dear Sir, we have purchase the new air AIR CONDITIONERS on date 25.03.2021 through flipcart on line now AC after 1 years have been defective & not current working then we have complained to customer care. Now customer care only raised complain to complain the but not action . after 5 days complete but not action then we will paid service & parts I will request the registered the complained & will be action of sumsung company with product....
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        I have ordered([protected]) Samsung refrigerator through online on Samsung shop app on[protected]. I have received damaged product on[protected].

        Very next day Engineer visited and provided CSR copy for replacement. I have contacted Samsung care through call, I was asked to send damage pics along with CSR copy. I have shared all the required details same day. They said they would resolve the issue in 24 to 48 hours. But, till...
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        Dear Sir, I would like to bring to your kind notice about utterly unprofessional service provided (failure to provide) by Samsung India. It has been more than two weeks since I have complained but your team as only deferring the issue by buying 48 hours and they have been doing the same since last two weeks. All calls, mails, communication has resulted in NO resolution of our issue and we are left extremely harassed. You have no shame of...
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        Order No: [protected]
        Product Name: Galaxy Watch 4, Bluetooth, Green
        Name: Manoj Verma
        Order Date: 6 May 2022
        Delivery Date: 8 May 2022

        The product was delivered around 12 pm, the package has three layers.
        The outer polybag, the secondary cardboard box and the product box.
        The outer polybag and the secondary cardboard box was intact and fine. But the company seal on the product box...
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        After updated my phone version one UI 4.1 the battery will drained fastely. so kindly solve the bugs and release new sotfware.
        Samsung India customer support has been notified about the posted complaint.
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          I bought samsung galaxy m21, before 1 1/2 years ago but its not starting
          dont buy samsung mobiles they are looting money please buy other brands other than samsung mobiles.
          Samsung India customer support has been notified about the posted complaint.
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            I have bought 6gb 128gb Samsung M21 phone on 2nd November2020. The phone was working fine and suddenly after using phone for about 6 month there was issue detected with motherboard. I was told the reason for damage was water inside phone. I accepted it as during covid I used sanitizer to disinfect my phone which might have lead to the motherboard issue but still unhappy as it shouldn’t be damaging motherboard so easily. I had taken my phone...
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            Hello There,

            I placed an order from SAMSUNG INDIA app on Date- 08/05/2022 Time-04:46pm as mobile phone (Samsung Galaxy M12) Order ID-[protected] whose price is Rs. 9499 /- For providing Gift to my Sister on the occasion of her marriage.

            POINTS TO BE NOTED-

            1- Samsung India promises for the delivery on Date-
            11/05/2022 That's why I Ordered from there.

            2- But After the Confirmation...
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            I am Ashok from Sangareddy Telangana.

            I Have Registered a Compliant on MY Double Door Refregirator which is getting Power off in between on 23 of April.Till Now Problem not resolved. I have called 7 Times till now. Initially Technician came and took 413 Rupees as a Visiting Charge for Month and told to call if problem occurs.Second time Techinician visited and told problem is with the board and told will order and replace with...
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