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Samsung India Complaints & Reviews

www.samsung.com/in

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Updated: Jul 1, 2026

Complaints 19011

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11222

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7789

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Samsung India reviews & complaints(19011)

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Address: Jaipur

I have bought Samsung VRF Aircon from their Dealer Ken Energy Pvt. Ltd. The Said Units are installed but Wireless remotes not provided past 3 months. Have been regularliy reminding the Dealer but all unheard. Now past 10 days have filed Complaint with Samsung Website / Complaint Department which they assured would be resolved soon but still No Solution. Even wrote an Email to CEO Desk. Got a call from his Assistant Mr. Paras who first of...

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Website: Samsung.com

I purchased a Samsung Crystal 4K Vision Pro LED Smart TV because I trusted Samsung's reputation for quality and durability. Unfortunately, within just 1.5 years of normal home use, the TV developed a backlight failure, making the display almost invisible.

I contacted Samsung Customer Support, and an authorized service engineer inspected the TV. I was informed that the backlight had failed and was given a repair estimate of...

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SR [protected]

Local Pune team unable to diagnose problem.
Part - PCB order delay.
Post part delivery, service engineer still unable to resolve.
Pathetic delay and service levels for such an expensive refrigerator....

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Complaint: Samsung Galaxy A55 Display and Camera Issue

I am using a Samsung Galaxy A55. A vertical green line has suddenly appeared on the display without any physical damage, accidental drop, or water exposure. The green line remains visible at all times and affects normal usage of the device.

Additionally, the rear camera is not focusing properly. The camera produces blurry images and is unable to achieve focus...

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Address: Milaps Enterprises, Nagpur

Company Complained Against: Samsung India Electronics Pvt. Ltd. Dealer / Service Center Name: Milaps Enterprises, Authorized Service Centre of Samsung, [REDACTED_ADDRESS] Total Financial Loss Claimed: ₹8,227/- Active Samsung Complaint ID: [protected] I am filing this public complaint to expose a systematic service fraud and predatory billing ring operated by Samsung India through its authorized franchise, Milaps Enterprises in Nagpur....

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Address: Samsung Authorized Service Center, Safdarjung Enclave, New Delhi, Delhi 110029, India

Website: www.samsung.com

I submitted my Samsung Galaxy A50s at Samsung Authorized Service Center, Safdarjung Enclave, New Delhi, on 8 May 2026 with only display damage. The phone was operational internally — calls, alarms, notifications and charging were all working.

After inspection, the service center confirmed it was only a display issue and accepted the device for repair after taking advance payment.

Before submission, I clearly...

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Address: Guntakal

Website: Samsung

I am very disappointed with this Samsung refrigerator. Within just six months of purchase, I have already faced three issues related to the internal parts of the fridge. A new refrigerator should work properly for years, but this product has caused repeated problems in a very short time.

The service experience has also been frustrating, and I did not expect this level of poor quality from Samsung. I purchased this refrigerator...

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I, Supriti Chatterjee, purchased a Samsung laptop on 31st of january, 2025 which was then delivered to me a week later (Model No. NP730QED Galaxy Book 2 360, Service Order No. [protected] ) with the expectation of durability and reliable performance, especially considering the premium price of approximately ?80, 000(after discounts).
However, within a relatively short period of normal usage on 19th april 2026, I noticed a hairline crack...

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I am filing this complaint against Samsung India regarding a "Deficiency in Service" and "Unfair Trade Practices." My Galaxy S23 (Model: SM-S911BZGCINS) developed two permanent vertical green lines on the display immediately after installing the official software update on April 8, 2026.

Facts of the Case:

Device Condition: The phone is in pristine condition with zero physical or liquid damage.

Timeline:...

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Pre-ordered the S26 Ultra on 7th March with a promised next-day delivery as per Samsung’s website. That “next day” first moved to 13 March, and now to 10 April. Truly an Ultra-fast delivery experience.

While Samsung proudly advertised next-day delivery, the timeline has now stretched to 34 days after placing the order. Contacted customer care multiple times, but no one could justify the delay. Every time I requested to...

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I purchased a Samsung refrigerator from one of the Electronics Mart showroom on 07/04/2024. The refrigerator is less than 2 years old where this is the third instance of the compressor going bad & needed replacement. Product details: Product: Samsung refrigerator Model name/number: RT56C637SBS/TL Serial number: 0LJB4DBX200198W Invoice/bill number:[protected] Date of purchase: 07/04/2024 Store location: Electronics Mart, West Delhi (Jail Road)...

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While balancing making noice...

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Total dead not work...

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Address: Pune

Complainant:
Name: Nilesh Lande
Mobile: [protected]
Email: nilesh.[protected]@gmail.com

I am a long-standing and loyal customer of Samsung, and all electronic appliances in my household—including my premium Samsung QN90F television—are Samsung products.

On 7th December 2026, I purchased a Samsung B-Series Soundbar – 370W 3.1ch with Q-Symphony (Model: HW-B650F) from the official SamsungShop.com...

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Dear Sir/Madam,

I am writing to express my serious concern regarding the prolonged delay in repairing my Samsung television under Service Request ID [protected]. The service engineer visited my residence on 15 December 2025 and confirmed that the display panel needs replacement. As advised, I paid an advance amount of ₹8, 500 with the assurance that the panel would be procured and the repair would be completed by 26 December...

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My phone got the green lines and the battery was damaged after the update from the company. now upon checking the website and talking to the customer care they confirmed the battery repair charge would be 1670 Rupees only however when we went to Mulund West official Samsung gallery they started asking 2500 and eventually charged me 2800 rupees. this is very wrong they misguide on the website and they gallery centre also then argued to pay...

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Address: Goregaon West Mumbai 400 104

Service charges take on 31 12 2025 Rs 1180 not Replaced Parts till today 03 01 2026 Receipt enclosed...

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Address: Motera, Ahmedabad

I purchased Samsung Galaxy S25 Ultra expecting premium experience.
However, Samsung Finance+ app repeatedly shows ‘New SIM Detected’ and ‘Registration Failed’ even though SIM is unchanged.
App keeps popping up during work, making phone unusable.
Customer care repeats same steps without solution.
Extremely disappointing experience on a flagship device....

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Address: Porvorim Goa

Bought a Samsung Fridge through Croma Porvorim Goa on 20/12/2024 along with extended warranty for another 2 years. As the rubber gasket was coming off I complained to Croma om 11th Dec 2025 .Croma sent someone from Samsung. Between Croma and Samsung each one says the other is responsible. Finally this evening, Mr Rakesh Hosamani of Croma said that I will have to pay for the gasket despite being inside the fridge they call it an accessory....

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Dear Samsung,

I am writing to file a formal complaint regarding an issue with my Samsung mobile. After attempting to update the One UI 8 software on 25th November 2025, my mobile stopped functioning properly. Upon visiting the service center for repair, I was informed that the motherboard was damaged, and they suggested a costly replacement.

However, when I asked the service center to raise a ticket, they blamed...

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