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BPTP — Not giving handover and talking Rudely

Address:bptp, park generations, sec 37d, gurgaon

Its been more than 60 days since fitout has been issued but they are not giving the handover of my flat.
Their people are so rude and not giving any proper reply too.
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how is this complaint resolved when i still havent received any handover yet
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    BPTP Crest, Plot #15, Udyog Vihar Phase-IV, Gurgaon, Haryana, India - 122015
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