Brigade — Not showing my flat even after all floors are built

Address:	Brigade Citadel, Ashok Marg, Moti Nagar, Hyderabad
Website:	www.brigadecitadel.com/moti-nagar/?modeOfEnquiry=Z07&source=Z46&campaign=15495&location=06&utmCampaign=CIT_DIG_SEARCH_WEBENZA_FY23_24&secLeadSource=37&project=D005&c4c_projctCd1=D005&gclid=Cjw

Hi, I have seen many complaints on wall cracks etc., of Brigade projects from the past consumer complaints. And being scared of that and because of lack of so much trust on Brigade, I kept requesting the Brigade CRM to let me have site visit of my flat only once after the bare walls are constructed but before luppam finishing and painting is done. But they are not heeding to my requests in the name of work being done at other blocks. I definitely know that where there is a will there is a way, but Brigade is behaving as if they are the authority and once decided there is no other way. Except CRM team there is no way to reach anyone in Brigade. This is very painful experience. I definitely need help from consumer complains forum so that I can have a look at my flat. I even was realistic and told them that I don't need too frequent visits to my flat and disturb their schedules, but I do definitely need site visit at major milestones. But they don't seem to hear to that requests and are behaving as if we are asking them for some personal favors and they are not going to entertain any such!! What is this attitude? They maybe excellent builders, but then there are complains against them, so they are not spot free builders! So that makes it even more stronger reason for a customer to be given more confidence by heeding to small request.

Please help.