Brihanmumbai Electricity Supply & Transport Undertaking [Best] — bus not stopped at bus stop only slowed down

Address:

Mumbai City, Maharashtra, 400004

On 20.07.17 route No.103
(MH 01 LA 5459) had arrived at fanaswadi after almost an hour at 12:05pm.But the bus had only slowed down n not halt though there were about 15 passengers including kids, senior citizens n a handicap making it fatal to get into bus. The conductor was arrogant and driver didn't bother to answer. bus halt at following stops after hearing passengers complains. Both of them tried to escape camera, however picture of bus number was taken successfully.