Brihanmumbai Electricity Supply & Transport Undertaking [Best] — bus stop for bus no 460&[protected]@bses

Dear sir,

First of all thank you to best staff for providing transport services in mumbai. I have huge respect for all your driver's, conductors and all supporting staff and officers. To drive best is a really great task done by your drivers despite of huge traffic n poor condition of roads.

However it is observed that due to some work going ahead aarey picnic point, route for bus no 460. (Gorai depo-mulund), and bus no 489 (Dahisar bridge-shivaji nagar aagar) is diverted. I daily commute from national park to bses. On 13.09.2019 i took bus 460 from virwani estate (As no any bus i got so i took 460) and i asked ticket for bses and your conductor told me that he doesn't know where bses is. Let it be. Then i requested him that stop is right next to aarey picnic point. He again told me that stop is not for this bus. I know he is right as it's clear instruction from your superiors. So i requested him to stop bus @bses and he replied that he is not going to stop bus at bses and i[censored] want u can talk to driver.

As a human we all know how risky it is to travel in aarey during night hours. However i requested driver and he stopped bus @bses. Big thanks to your driver as he understands what humanity is.

So this type of incidents might be happening on daily basis with so many commuters.
(Actually 70-80%times this type of incidents happened with me. Bus slows before bses stop and as stop comes driver runs it fast and doesnt stop bus.) as a good gesture i sincerely request you to stop bus no 460, [protected]@bses @pro rata ticket charge.

Hoping for a good corrective action.