Brihanmumbai Electricity Supply & Transport Undertaking [Best] — Non Receipt of BEST PASS

Address:	400067
Website:	WWW.BESTUNDERTAKING.COM

Dear Sirs,

Please refer a below appended mail which is an online receipt received against the payment made by me on 12th December 2016 by using your online portal.

Till today I haven't received the pass from Poisar Depot, Kandivali west; your Poisar Depot staff is so rude and unprofessional all the time.

Since 17th of December 2016 I have visited several number of times to collect the PASS. But On duty Poisar Depot staff says that we haven't received from Wadala Depot yet, If you have a complaint please refer online BEST personnel.

You have already received the amount of Rs.1940/- but I haven't received the PASS, and also I am travelling to office by spending additional amount since 19th of December 2016.

I travelling from Charkop to KASAR VADAVALI whereas I am spending Rs.85/- per day that also one-way. When your online systems are so bad and does not deliver the results to customer then why can’t you improve.

I have lost faith in your online ticketing system.

Please refund my payment by credit the same to my bank account.

I will wait till Tuesday for your reply else will be knocking doors of consumer court.

Regards,
Richard Rebello