Brihanmumbai Electricity Supply & Transport Undertaking [Best] — Payment not adjusted against bill

Sir my consumer no is[protected] *2 i have made payment of rs 2760 on 14th jan 2022 via mibest app. the said amount is not been adjusted. i have issued multiple complaints online & also informed via phone on 22799544 complaint number. but there is no resolution in site.kindly guide
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Brihanmumbai Electricity Supply & Transport Undertaking [BEST] customer support has been notified about the posted complaint.
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    Brihanmumbai Electricity Supply & Transport Undertaking [BEST] Phone
    +91 2222 85 6262 [General Manager]
    +91 22 2287 3961 [General Manager]
    Brihanmumbai Electricity Supply & Transport Undertaking [BEST] Address
    Shahid Bhagat Singh Marg, Cusrow Baug Colony, Apollo Bandar, Colaba, Mumbai, Maharashtra, India - 400001
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