Brihanmumbai Electricity Supply & Transport Undertaking [Best] — Unfair Charges

Address:

KOPERKHAIRANE

Today when I was travelling from BEST from St Lawrence to Teen Taki this conductor told that I’ve to pay luggage charges as I was carry a medium size luggage bag which was empty…he told me that I’ve to pay luggage just because of the size of bag …when I asked where it is written then he told me it’s written in BEST rules when I asked him to show me proof he asked me to go and check…when I asked him to show on google it said it’s not written on google but it’s available offline..
Best number : MH 01 AP 0372
1587
When I asked conductor his batch number he went in front of bus to take tickets.