Bro4u — laptop service overcharged

 
1 Review
 Arkaprabha Dey on Dec 30, 2017
Bro4u - trusted home services
Worst service ever. I had given my laptop for service repair. The person who came to pickup had briefed me with a rough estimate of rs.700 for a fan replacement. After repairing he gave me a bill which had no gst & vat mentioned except for tax column. He charged 2900 for fan replacement and 650 as service charge and also included 18% extra as tax on the total bill. When asked for the original bill they sent a mail which stated less the amount on the manual bill they gave me, which made me wonder something was fishy as their gst no. Was not mentioned in the manual bill as well as the mail they sent me. I asked the original service centre regarding the price of replacement including all charges and they quoted within 2000. This means that you are cheating us. Both by taking higher the amount of the replaced product which we dont know is original or not and moreover your charges are also fake because no proper bill and clarity is available on it. I request everyone to kindly be alert while giving to such type of services where clarity of service and product are not available. Please check for bill and product they replace and ask back for your original defect item as this all belongs to you and not them, including the new product they install.
My order id. 262351
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    Bro4u - laptop service overcharged

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