Brothers Footprint — Shoe order but not received

Address:

Mumbai

My name is Mohamed Sikkanthar I have order the shoe in the Brothers footprint but not received. and complain the mail in the website to receive the mail in the message forward this message
From:
Date: Wed, 22 Jul, 2020, 11:14 AM
Subject: Re: Shoe order from 8 days before but not received
To: mohamed mohamed

Hello consignee,
You Was got tracking Details Through SMS please find and check it to our
website,
Due to current situation and lack of man power your shipment slightly
delay to dispatch .
Stay with Us and keep supporting, We will update your shipment status
soon.
Thank you.

The amount not received in the account