Bruhat Bengaluru Mahanagara Palike [BBMP] — About collecting garbage

Address:

#302 19th main road 4th block Nandini layout 560096

I'm resident of Nandini layout 302 19th Main Road 4th block 560096. I've been moved to above address recently 2 months back. Since then the garbage collector is not collecting garbage despite the dustbin is placed in house premises in the ground floor as we are residing at second floor and we are not available at home due to working hours. The bbmp worker is been paid a sum of 50rs/month and being negligent and specifically doesn't pick waste of our home even after we are separating wet and dry waste. He is giving silly reasons that he forgot to collect. We have been trying since 2 months to do his job but he isn't. Please look into the details