Bruhat Bengaluru Mahanagara Palike [BBMP] — Garbage collection not happening in MICO layout

Sir,
This is to bring to your notice that the garbage has not been collected from my house for last 4-5 days. The garbage kept for collection is now spread around the whole house and has cretaed a mess and bad smell so much so that its difficult to even stay here.
I did complain to BBMP, Grievance#: 20381166
All that happened after that was, I was made to call 4-5 different people and some said they no longer work for this ward and one person said he is sending some one to collect the garvage. THe person who was suppose to come and collect literally made us stay on the road for 30 mins saying he cna not locate the house. He made a fool o[censored]s and dint turn up. After that I did contact the zone head for south bangalore. He also said someone will call me in 10 mins time but so for nobody called or came to collect the garbage.
The issue is not that the truck dint come for last 4-5 days. The issue is that the truck comes, picks the garbage from every other house, except this one. Wonder why.
I would request you to please look into this at the earliest.

Area: Mico layout, BTM 2nd stage, Bangalore-560076

Thanks