Bruhat Bengaluru Mahanagara Palike [BBMP] — Garden waste collection in ward 155

This is to bring to your kind notice the torture good citizens of your city go through.
We have a small garden which requires an occasional trimming may be a couple of times in a year. To dispose-off the cuttings the garbage collectors create situations where we are required to pay them a bribe running into hundreds of rupees. This morning I took out the initiative of bringing it to the point of collection near Harihara Gudda from where such garden waste would be picked up. However the marshals promptly came and charged me a fine for littering. The regular garbage collector has, in the past, told that there is a separate lorry to take away such garden waste and only they have to take it away. Till then the bundles would have to be left on the road. This may take weeks and months. In the meanwhile esteemed public will start dumping all sorts of things on and around the bundles and it becomes even more unbearable. We have gone through this several times and finally took it upon us to bring it to the place from where this big lorry can take it away and got a lot of free advice and a fine to pay. They say you come to our office that is never open and phones that keep ringing but no one picks up. You know the drill. It really is very disturbing and unfortunate. If you seriously want to help the citizens, please do some simple things:
1. Have a place where we can bring such garden waste at some prescribed time and deposit it.
2. More difficult: Ask the garbage collectors to give proper information and stop seeking ‘consideration money’ for transporting a bit of garden waste which is very occasional.
3. The so called ‘Engineering department’ in the area does not even have a board! The employees of this division are never visible except where there is some quick buck to be made. If by chance you get to meet them, they will make so many excuses and somehow make it our mistake that we want to have a small garden at home. Ask them to be a little bit public spirited.
I do hope that you will listen to some helpless people who pay their taxes on time, want to have neat and clean streets as well as homes and live in peace.
incidentally when I explored on the net, I found that the concerned officers name was Ravi Kiran and upon asking him, he simply said Wrong Number! His number is on BBMP list and I found that the number answers to Ravi Kiran on trucaller. That's the redressal route available to the citizens.