Bruhat Bengaluru Mahanagara Palike [BBMP] — Resolving the issue asap

Address:

#1/28/3 1st Cross,1st Main

Hi, please find the attachment application no [protected] and the owner name nazneen Jan, i use to pay the taxes on time they cash everytime in hdfc bank, this time i would prefer to pay thru online the assessment year of[protected] which is been 6366, the amount has been deducted out frm my hdfc bank account and probably it's been 3 days the bank ppls say the amount has been deducted and sent to the bbmp (bbmp.gov.[protected]@axisbank) i pay the payment thru the QR code mentioned over there, i didn't know either the bbmp is not giving any response keep saying the amount will be back to you if it was been done the receipt has been automatically generated i don't know how my issue can be sorted out... anyone please help