Bruhat Bengaluru Mahanagara Palike [BBMP] — Trade license payment deducted twice but not refunded

Hai,

We had made the trade license renewal on 31st march, 2020. Having acknowledgement number N[protected], the amount of 2000 has been debited from my account (screenshot been attached) but the payment status failed,

Transaction details:-
Old license number:-N[protected]
Date of payment :-31st, march 2021.

Because of last date for trade license renewal we made payment once again having R[protected],

We request you please refund the 2000 at earliest..

Thanking you.
Chethan
[protected]