Bruhat Bengaluru Mahanagara Palike [BBMP] — Tree cutting

My parents and neighbors all senior citizens have been reaching out yo BBMP and forest department for help and relief with regards to a tree whose branches and roots have reached into 4 houses for the past 1 year.

A very sad state that so called help and files never move. Now the BBMP is laying gas connections, water connections etc and and can see that they are un able to do it due to the roots but finding solutions in the other direction instead to asking the department concerned to help.

Please let us know whom to reach out and if any case of causality or damage occurs due to this we will ensure all people responsible are booked.

Please help resolve this.

This is in Vidyaranyapura Bangalorr