BSNL — Amount debited on account but not updated on system

Address:	577102
Website:	www.bsnl.co.in

Sir i have made a online transaction of rs.2388. The transaction was made on 18th august 2015, the payment was through bsnl mobile app. I tried to pay several times and due to slow internet connection many times failed. But in one attempt the amount was debited from my bank account. but still it has not been yet updated in their system. I tried to contact the bsnl exchange and also customer care but they are helpless regarding this transaction. So now i have booked a complaint hoping you would clear this issue. so please look into it and make the issue clear fast. bsnl landline no:[protected] bank details from the account the amount was debited__ Name: Sumanth Govinde A/C no: [protected] IFSC CODE: KARB0000712