BSNL — Bill payment done still showing pending

Address:	680121
Website:	BSNL

I have already paid the bill amt of my phones (2828343, 2820182, [protected],[protected] & [protected]) on 16/12/2015 through online banking with SIB. But the mobile connection is disconnected in the morning. Already, I had registered a complaint on ON 28/12/2015 through bsnl portal. Now, I can see the status is pending . In the previous days and toady, I had contact Bsnl, Irinjalakuda & Bsnl Thrissur Office But no response still this time. BSNL officials said that payment details generated in Hydarabad so we cannot help. What I can do? Please take an immediate action to the above said subject.