BSNL — Billing Charges from BSNL

Address:

Vadodara, Gujarat

Inconsistency of billing from BSNL. We even called 1500 and not responding properly. Details of plan: http://bsnl.co.in/opencms/bsnl/BSNL/services/broadband/old_plans_01022011.html Our plan is: BBG FN 500. In month of July 2014 billings, lots of extra charges has been included for land line and broadband usages. Our LL BSNL limit is 175 calls. We just made 47 calls and that call charges has been included in bill. Second, we have unlimited night usages, still night usage has been charged. Please revise bill and provide new bill accordingly.