BSNL Broadband — BSNL Broadband internet not available and speed very low when available

arungovindtech

from Thiruvananthapuram, Kerala

Address:

Thiruvananthapuram, Kerala, 695583

4MBPS broadband from BSNL. Internet is not available always and only few bps when available. Signal to Noise ratio SNR is around 7dB, required more than 20dB. Attenuation around 60dB around 3km from exchange. Complained several times for several months. Im paying more than Rs 1000 per month. Please correct it and need compensation for cheating.

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Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

Oct 21, 2015

Updated by arungovindtech Have 4MBPS broadband from BSNL, Sreekaryam Exchange, Trivandrum with Landline number[protected]. Internet is not available always and only few bps when available.

Signal to Noise ratio SNR is around 7dB, required more than 20dB. Attenuation around 60dB around 3km from exchange.

Complained several times for several months. I am paying more than Rs 1000 per month. Please correct it and need compensation for cheating.

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Comments

cvg1969

from Karaikkudi, Tamil Nadu

hello mr arungovindtech, only upto 8GB download or seeing online, you have full speed of 4MBPS (Mega Bits per second, not bytes), after that we have only 512KBPS (Kilo bits per second, not bytes).