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BSNL — broadband internet too slow

My bsnl phone no is 279201 and i have broadband plan of 845 in which i get upto 4 mbps speed upto 20gb but from first date till today i hace not received 2.50 mbps speed and in day it gets even worse.i am getting 10 to 30 kbps speed regularly in day and on night it hardly reaches 2.40mbps.From 8 months i am regularly visiting bsnl office but my complaint is not solved till now .Yesterday even bsnl officer told me that i should disconnect my connection if my complaint is not solved.

broadband internet too slow

Complaint Status


[Jun 06, 2018] Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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    code
    Customer satisfaction rating
    2%
    Complaints
    11167
    Pending
    0
    Resolved
    169
    phone
    +91 80 2213 3200
    location
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001