BSNL — Broadband not discoonected even after application with bill surcharges

Address:West Tripura, Tripura

I submitted my bsnl broadband connection in june of 2015 bearing customer id [protected], but still bill are coming for last two months total amount of which is Rs 1802. the bills are even showing no usage and are minimum rentals. when I try to lodge a complaint they said it cant be lodged since a disconnect order [protected] is in place. my landline number is [protected] of Manipur N.E2 sector. I will hope bsnl solve this problem and save my agony.
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    Bharat Sanchar Nigam [BSNL]
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    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
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