BSNL — Broadband service failure

Surendra babu Ashadam Kalluvettankuzhy Mancode po Chithara Pin 691559 12/9/2015 Dear sir Account Number: [protected] Customer Id : [protected] Phone Number : [protected] Service ID : sb2429682_scdrid I am writing to you to complain that I am experiencing a lack of connection with my broadband service. This has been occurring since[protected] approximately 2 month. I have checked my equipment and I am satisfied that this is not the cause of the problem. Many times I complaint to bsnl office but no satisfied service from there side. I hope this issue can be resolved shortly but, if you are unable to do so, please tell me the next steps in your complaints procedure or issue a deadlock letter outlining your final position.