BSNL — Broadband service not working from long time(no one take correct action) .

Address:831005
Website:www.bsnl.in

To, The SDO/JTO BSNL Kadma Area, Jamshedpur My broadband ([protected]) connection is not working for last 1 months. I Anoop R Pandey Telephone no: [protected], Problem is Link(DSL) LED of my modem is not stable that means blinking. Every time I did docket & bsnl representative give reset from exchange end & modem become stable for that time . Again the problem starts within next day or few hours of rectification. I personally talk about this problem to Mr.Ghosh sir kadma Exchange. They told that problem in cable. After two day back my complain was closed .but problem not resolved. I initially suspected Modem fault & hence replaced but problem not solved. From BSNL end I am receiving very very poor support to solve the problem & due to their casual attitude I am paying money every month without getting any service. Please see my complain detail which was logged by me. Please resolve this issue and take action. Also I complain book at grievance Grievance Registered; Docket Number Is : JKH/CO/2016/74 [protected] [protected] Landline PANDEY ANOOP RADHESHYAM Technical BB Completely out of order Open 09/01/2016 10:03:01 [protected] [protected] Landline PANDEY ANOOP RADHESHYAM Technical BB Completely out of order Closed 23/12/2015 12:46:43 [protected] [protected] Landline PANDEY ANOOP RADHESHYAM Technical BB Completely out of order Closed 28/12/2015 08:59:41 [protected] [protected] Landline PANDEY ANOOP RADHESHYAM Technical BB Completely out of order Closed 07/12/2015 08:32:57 [protected] [protected] Landline PANDEY ANOOP RADHESHYAM Technical BB Completely out of order Closed 18/12/2015 11:37:07 [protected] [protected] Landline PANDEY ANOOP RADHESHYAM Technical BB Completely out of order Closed 02/01/2016 03:13:45 [protected] [protected] Landline PANDEY ANOOP RADHESHYAM Technical BB Completely out of order Closed 02/01/2016 03:13:45 [protected] [protected] Landline PANDEY ANOOP RADHESHYAM Technical BB Completely out of order Closed 28/12/2015 08:59:41 [protected] [protected] Landline PANDEY ANOOP RADHESHYAM Technical BB Completely out of order Closed 18/01/2015 17:41:07 Thanks and Regards Anoop Pandey Faulty Telephone number :[protected] Contact number: [protected]
Was this information helpful?
No (0)
Yes (0)
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bharat Sanchar Nigam [BSNL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    38%
    Complaints
    15955
    Pending
    0
    Resolved
    6087
    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
    View all Bharat Sanchar Nigam [BSNL] contact information