BSNL — Broadband service not working from long time(no one take correct action) .
A
Anoop Pandey
from Jamshedpur, Jharkhand
Address:
831005
Website:
www.bsnl.in
To,
The SDO/JTO BSNL
Kadma Area, Jamshedpur
My broadband ([protected]) connection is not working for last 1 months.
I Anoop R Pandey Telephone no: [protected], Problem is Link(DSL) LED of my modem is not stable that means blinking. Every time I did docket & bsnl representative give reset from exchange end & modem become stable for that time . Again the problem starts within next day or few hours of rectification.
I personally talk about this problem to Mr.Ghosh sir kadma Exchange. They told that problem in cable. After two day back my complain was closed .but problem not resolved.
I initially suspected Modem fault & hence replaced but problem not solved.
From BSNL end I am receiving very very poor support to solve the problem & due to their casual attitude I am paying money every month without getting any service.
Please see my complain detail which was logged by me.
Please resolve this issue and take action. Also I complain book at grievance
Grievance Registered; Docket Number Is : JKH/CO/2016/74
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[protected] Landline PANDEY ANOOP RADHESHYAM Technical BB Completely out of order Open 09/01/2016 10:03:01
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[protected] Landline PANDEY ANOOP RADHESHYAM Technical BB Completely out of order Closed 23/12/2015 12:46:43
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[protected] Landline PANDEY ANOOP RADHESHYAM Technical BB Completely out of order Closed 28/12/2015 08:59:41
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[protected] Landline PANDEY ANOOP RADHESHYAM Technical BB Completely out of order Closed 07/12/2015 08:32:57
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[protected] Landline PANDEY ANOOP RADHESHYAM Technical BB Completely out of order Closed 18/12/2015 11:37:07
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[protected] Landline PANDEY ANOOP RADHESHYAM Technical BB Completely out of order Closed 02/01/2016 03:13:45
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[protected] Landline PANDEY ANOOP RADHESHYAM Technical BB Completely out of order Closed 02/01/2016 03:13:45
[protected]
[protected] Landline PANDEY ANOOP RADHESHYAM Technical BB Completely out of order Closed 28/12/2015 08:59:41
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[protected] Landline PANDEY ANOOP RADHESHYAM Technical BB Completely out of order Closed 18/01/2015 17:41:07
Thanks and Regards
Anoop Pandey
Faulty Telephone number :[protected]
Contact number: [protected]
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