[Resolved] BSNL Cellone — No proper response from customer care.

India1947

from Dehra Dun, Uttarakhand

Address:

Sonbhadra, Uttar Pradesh

Sir/Madam, I am a Postpaid customer. Every month i get my bill on my e mail id [protected]@sbbj.co.in. I by mistake deleted my ebill of 13th February 2014. For getting the duplicate bill emailed to me, i contacted customer care and talked the executive. But she told me the call is being forwarded but then i waited for 10 mins but got no response. Either the portal is not User Friendly. Kindly arrange to email my bill for feb 2014 at the earliest. My no. [protected].

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Aug 14, 2020

Complaint marked as Resolved

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Comments

akc1259

from Delhi, Delhi

go to the link http://portalcc.bsnl.in/aspxfiles/BillEnquiry.aspx
give your mobile number and acount no

PL.SARAVANAN

from Delhi, Delhi

my cell no [protected] to-day without my knowledge & knowing recharged and amount has deducted BY BSNL(BT-MOBILE).
but i also charged from agent later that also activated my BSNL.FOR THAT i contact customer care they are not responsible and also redirect my call thro" repeated SMS.
GIVE SOLVE AND IF NOT REPONSEABLE TO MAIL I FORWARD MY COMPLIENT.

PL.SARAVANAN

from Delhi, Delhi

my cell no [protected] to-day without my knowledge &amp; knowing recharged and amount has deducted BY BSNL(BT-MOBILE).
but i also charged from agent later that also activated my BSNL.FOR THAT i contact customer care they are not responsible and also redirect my call thro" repeated SMS.
GIVE SOLVE AND IF NOT REPONSEABLE TO MAIL I FORWARD MY COMPLIENT.