BSNL Cellone — Top up refund money

Address:	600062
Website:	www.consumercomplaints.in/new_complaint

I have done top up with Rs.100 to mobile number :[protected](BSNL) but money has not credited with the number.Later I have got mail saying that your money has been refunded to free charge credits.but there is no money in my free charge account.So kindly concern about problem and credit the money as soon as possible.