[Resolved]  BSNL Cellone — Wrong no.recharge

Address:

Uttara Kannada, Karnataka

On 3.12.14 at 12.10 p.m by over sight I have recharged Rs.200 to [protected] instead of [protected] in shop name BANGALORE STORES, LINK ROAD, DANDELI -581325.As per the advise of BSNL local office within 24Hrs. the shop keeper sent SMS to 58081 on 4.12.14 at 12 noon.The shop keeper is not ready to return the amount because he has not recd. the return SMS.But the person of wrong no.has agreed and was ready to recharge.Now, BSNL deducted Rs.200 from his balance.I have registerd complaint to BSNL.Docket Nos.are KRK/co/2014/7770 and KRK/CO/2014/7910.The dist.BSNL marketing person Mr.SHANBAG no.[protected] was not taking interest in spite of repeated reminders.