BSNL — complaind regarding very poor broadband service

Address:

Faridabad, Haryana

I am Dr SACHIN RAO from sec 18, FARIDABAD contact no[protected] and existing costumer of BROAD BAND INTERNET actually ma'am FIRSTLY, i want to complained about broadband service that is very poor.i have newly installed of BSNL broad band internet in april month.. and that is my biggest MISTAKE of my life. i am not getting your internet service properly.every day its turn down. and so many time i did complained but no response..still i am dealing with it i have to do lot of clinical work through internet but i got disspointed. custmer care guys not talked in proper manner and not having problem solving skills. Secondly, i got my internet bills with unexcepted charges. Nobody explained me about these unexpacted charge and didn't get any information booklet in which it mentioned i did contact in sector 15 bsnl office, then i had a talk with named MR JAWAHAR .contact no[protected]..i think so he talked to me very rudely, harshly andin bad manners..i am a ICU doctor i know very well how we feel if some dont give good response... its very bad at alll.. so end last.i want distoconnect my internet service and no longer further required this service.. this is my response and feedback emails about BSNL BROAD BAND INTERNET Thanx Dr SACHIN RAO